tag:blogger.com,1999:blog-289996732024-03-16T04:47:30.649-05:00Cammy Bean's Learning VisionsBlogging since 2006 on learning technologies, custom elearning, instructional design and more from Kineo's Senior Solution Consultant.Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.comBlogger695125tag:blogger.com,1999:blog-28999673.post-89075595520292781342023-11-07T14:48:00.003-05:002023-11-07T14:48:28.253-05:00DevLearn 2023 - Las Vegas (Show Notes!)<p><span style="font-family: arial;"><br />DevLearn has always been my favorite L&D, elearning-nerd out conference. It's where I first hit the stage back in 2009 with my Kineo colleague with Stephen Walsh and then most every year until about 2019. And then we had a pandemic and I sat out a few years. 2023 was my first DevLearn since 2019 and it was really great to be back!</span></p><div class="separator" style="clear: both; text-align: center;"><div class="separator"><a href="https://blogger.googleusercontent.com/img/a/AVvXsEiYvlFuAGcPLNUwZ1wQokh0YxjusQCFS0AQ4U1DIDuF1Hhry80EX6z1laotfPUS0e1TcEpUUxGW4ITjbKsn8XHItUuZqbWRfsxmGgekbf58x-jddKwkSpFjlCLBt2HUWLQrzDJuJVpaSOccgVC_lQ2h4cBu7vsnSsXMX0HPdF_ImyUGBJWqQ7_Z" style="margin-left: 1em; margin-right: 1em; text-align: center;"><img alt="Photo of four smiling individuals in front of a conference registration desk with the Kineo logo behind them." data-original-height="2448" data-original-width="3264" height="150" src="https://blogger.googleusercontent.com/img/a/AVvXsEiYvlFuAGcPLNUwZ1wQokh0YxjusQCFS0AQ4U1DIDuF1Hhry80EX6z1laotfPUS0e1TcEpUUxGW4ITjbKsn8XHItUuZqbWRfsxmGgekbf58x-jddKwkSpFjlCLBt2HUWLQrzDJuJVpaSOccgVC_lQ2h4cBu7vsnSsXMX0HPdF_ImyUGBJWqQ7_Z=w200-h150" title="Joe Replin, Rodrigo Bolanos, Cammy Bean, Vicky Bartolacci" width="200" /></a></div></div><ul style="text-align: left;"><li><span style="font-family: arial;">Kineo was a proud sponsor of DevLearn this year and it was super cool seeing our logo at the registration stage and on the big screen.</span></li><li><span style="font-family: arial;">Amazing to be on the ground with three of my Kineo colleagues: <a href="https://www.linkedin.com/in/joseph-replin/" target="_blank">Joe Replin</a> (Technical Consultant coming to Vegas from Chicagoland), <a href="https://www.linkedin.com/in/rodrigobolanos/" target="_blank">Rodrigo Bolanos</a> (Head of Kineo LATAM from Argentina), and <a href="https://www.linkedin.com/in/vickybartolacci/" target="_blank">Vicky Bartolacci</a> (Kineo Managing Director all the way from Sydney Australia). </span></li><li><span style="font-family: arial;">So great to connect with so many amazing peo</span><span style="font-family: arial;">ple - old friends and new connections made. </span></li><li><span style="font-family: arial;">Data and Analytics are top of mind for people and extremely low on the L&D team's list of skills. Orgs and individuals are eager to build this capability.</span></li><li><span style="font-family: arial;">AI was the darling - and it's coming soon to a workflow near you if it hasn't already. AI is transforming how we work and what we'll be delivering to learners. Game changer. People are feeling a lot of uncertainty and fear and...yes, excitement. Hold on to your hats, the ride is just getting started.</span></li><li><span style="font-family: arial;">Ooh - and I signed a whole bunch of copies of <a href="https://www.amazon.com/Accidental-Instructional-Designer-2nd-Learning/dp/1953946593/ref=asc_df_1953946593/?tag=hyprod-20&linkCode=df0&hvadid=642112815561&hvpos=&hvnetw=g&hvrand=6065655132737157724&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9001783&hvtargid=pla-1943702994215&psc=1&mcid=32bf4baf113631a6b8060f1b5156ef98" target="_blank">The Accidental Instructional Designer: Learning Design for the Digital Age</a>. Always fun to connect with readers and fellow accidents.</span></li><li><span style="font-family: arial;">And finally, Vegas has amazing food - no doubt. AND I got to experience the Sphere (we didn't splurge for U2 tickets, but we did see an amazing $90 movie! Hold on to your seats, it was awesome.)</span></li></ul><p></p><p class="MsoNormal"><span style="font-family: arial;">Here's a run down of the sessions I attended (and some I led!).</span></p>
<p class="MsoNormal"><b><span style="font-size: 16pt; line-height: 107%;"><span style="font-family: arial;">Morning Buzz – AI and Your L&D Role<o:p></o:p></span></span></b></p>
<p class="MsoNormal"><i><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">Josh Cavalier<o:p></o:p></span></span></i></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">Josh is a big AI player right now in the industry,
definitely one to follow.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">Don’t wait. Start now. Things are changing FAST. We don’t
know where things are going to be in 3 months, let alone a year. Everything is
changing at rapid pace, but we do know that AI is here and it’s disrupting
everything.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">Lots of fear in the crowd – “what’s this going to do to my
job?”<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">Get a corporate policy in place.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">Policy > Manifesto > Playbook<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">Manifesto – how your L&D team is going to use AI<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">Playbook – what tools you’re going to use and how – and
then meet on that playbook monthly (this idea actually came from Marcus
Bernhardt who was in the crowd – also an AI guy)<o:p></o:p></span></span></p>
<p style="margin: 0in;"><b><span style="font-size: 16pt;"><span style="font-family: arial;">Opening
Keynote: Phil Rosenthal<o:p></o:p></span></span></b></p>
<p style="margin: 0in;"><span style="color: #767676;"><o:p><span style="font-family: arial;"> </span></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial;">Phil
Rosenthal was a producer/writer of the show "Everybody Loves Raymond"
and now has a show on Netflix - 7 seasons - "Somebody Feed Raymond"
where he travels the world and eats good food and makes people laugh.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial;">Use your
constraints - working within your box can unleash your creativity.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial;">The show
Raymond - they wrote it to be intentionally timeless. Keep out any time bound
references (e.g., you don't mention Bill Clinton in the 90's) and you make the
content RELATABLE. <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial;">The best
stories are those that are relatable. As a storyteller, satisfy your own
interests and be specific. When we are specific, people are more able to relate
to your story.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial;">"Do the
show you want to do because we all get canclled." <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><o:p><span style="font-family: arial;"> </span></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-size: 16pt;"><span style="font-family: arial;">Creating a Robust
Company Learning Culture with Values-Driven Development <o:p></o:p></span></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><i><span style="font-size: 12pt;"><span style="font-family: arial;">Jennifer Gilley,
Anuvu; and Amy Wheldon, Go1</span></span></i></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Building a
values-driven learning culture at an org obviously needs to start with stated
values. Then follow a methodology:</span></span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"><br /></span></span></p>
<ol start="1" style="margin-top: 0in;" type="1">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l23 level1 lfo1; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Build an authentic FOUNDATION
that centers on philosophy, values, and the employee experience.<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l23 level1 lfo1; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Execute meaningful form - uncover
the opportunity, informed strategy, culture shift, feedback loops<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l23 level1 lfo1; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Leverage Effective tools -
training and delivery, input and output</span></span></li></ol>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">FOUNDATION<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Anchor in your
beliefs and values.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Your org's learning
philosophy informs your L&D strategy. <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l33 level1 lfo2; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Gather input from stakeholders<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l33 level1 lfo2; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Map out what learning looks like<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l33 level1 lfo2; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Write a philosophy statement
(who, what, why)<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l33 level1 lfo2; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">This is high level - no perfect
formulas for this<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l33 level1 lfo2; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">What does learning look like and
what does it mean in your organization?</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Core values:<o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l9 level1 lfo3; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">How do you integrate these values
into your culture?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l9 level1 lfo3; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Incorporate these values to
inform training focus and to elevate the employee experience</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">The Employee
Experience:<o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l8 level1 lfo4; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Journey mapping<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l8 level1 lfo4; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">What does it feel like to work
here?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l8 level1 lfo4; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">How can we create an environment
where people can truly grow?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l8 level1 lfo4; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Where can we partner across the
business as reinforcement?</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">L&D Program is
really about change management - a form to drive change. Think about:</span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l29 level1 lfo5; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Opportunities<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l29 level1 lfo5; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Strategy<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l29 level1 lfo5; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Culture Shift<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l29 level1 lfo5; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Feedback Loops</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-family: arial;"><b><span style="font-size: 12pt;">Uncovering Opportunities:</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="circle">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l18 level1 lfo6; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Use results from annual and pulse
engagement surveys<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l18 level1 lfo6; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Look at performance metrics -
review SLAS - to identify gaps around skills/competencies<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l18 level1 lfo6; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Get stakeholder feedback -
informal and formal to round out data points</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-family: arial;"><b><span style="font-size: 12pt;">Create an Informed Strategy:</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="circle">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l12 level1 lfo7; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">What are our biggest challenges?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l12 level1 lfo7; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Prioritize based on those that
will have the greatest impact<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l12 level1 lfo7; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">ID groups that are most impacted<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l12 level1 lfo7; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Build from competencies<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l12 level1 lfo7; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Automate training<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l12 level1 lfo7; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">"This is how the new L&D
program is going to support…"</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-family: arial;"><b><span style="font-size: 12pt;">Culture Stuff:</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="circle">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l28 level1 lfo8; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Model enthusiasm - leverage
positive psychology, mirroring, cascade across and down all levels of
leadership<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l28 level1 lfo8; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Overt communications<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l28 level1 lfo8; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Shared accountability - tracking
with targets to meet</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-family: arial;"><b><span style="font-size: 12pt;">Feedback Loops:</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="circle">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l31 level1 lfo9; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Formal tools to get employee
feedback<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l31 level1 lfo9; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Leverage managers for informal
feedback and formal<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l31 level1 lfo9; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Leaders to demonstrate the new
behaviors (modeling) and do check-ins with teams</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Tools:<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Your LMS,
facilitators, surveys, what they called "elevators" (ways to elevate
the experience - whiteboards, polls, gamification of sessions).</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">For compliance
training - if you're trying to actually change culture, think about how these
behaviors ladder up to your values.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">For leaders/managers
- provide them with a check-in template (for meetings, conversations)</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">When change happens,
values usually don't change. But execution does chage. Ask "How do we
define what it means to exhibit our values?"</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-size: 16pt;"><span style="font-family: arial;">The Hitchiker's
Guide to AI <o:p></o:p></span></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><i><span style="font-size: 12pt;"><span style="font-family: arial;">Matt Donavan, GP
Strategies</span></span></i></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Start first with
what the work is you need to do (not the tools, etc)</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Put up <b>Enterprise
Guard Rails:</b><o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l0 level1 lfo10; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Responsible Use of AI<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l0 level1 lfo10; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">AI Policy<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l0 level1 lfo10; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Approved Tools</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span style="font-size: 12pt;">Guidelines for
responsible use of AI: </span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l16 level1 lfo11; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Maintain privacy and security
(how identifying data being used)<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l16 level1 lfo11; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Ensure safety and well-being
(provide guidance)<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l16 level1 lfo11; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Embrace DEI (how well does the AI
work in different regions of the world 0 does it worry the same in Japan
and Brazil….<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l16 level1 lfo11; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Drive accountability (is the
content generated accurate, do you have the rights for copy and or images
being managed. Does it meet quality standards?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l16 level1 lfo11; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Convey Transparency: let people
know when you're using it - don’t be ashamed, but open.<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l16 level1 lfo11; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Promote Fair and Equitable: does
it bring people together. Does it drive equity?</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">GPT4 sitting in an
azure environment. Put all of your past RFPs on your system - point it to
meaningful data from historical RFPs. (but remember most org's data is going to
be a hot mess - may require a lot of mopping up afterwards).</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Your policy might be
"don't put high-risk data onto that…"</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Training Data Set
Through 2020 (?)<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Constitutional
Training (how you set these ecosystems up).<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Need both human
guidelines in place and the how we're structuring machines</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">How can AI be used
to support a manager in the timeline completion of quality of performance
conversations?</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Performance
Management Conversation Workflow….where could AI support this workflow?<o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l10 level1 lfo12; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">These are the tasks in the
workflow: Remember (to do it!), schedule, locate prior documentation, prep
or refresh, coaching or mentoring, conducting the conversation, complete
the documentation<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l10 level1 lfo12; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Could you have AI help with those
sticky spots? AI could check if you've scheduled it. It could go out to
your system and get feedback from people, then summarized the people -
then it locates the docs for you, then brings in other data and info.</span></span></li></ul>
<p class="MsoNormal"><b><span style="font-size: 16pt; line-height: 107%;"><span style="font-family: arial;">Morning Buzz – eLearning – what do people
really want and need?<o:p></o:p></span></span></b></p>
<p class="MsoNormal"><i><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">Cammy Bean, Kineo<o:p></o:p></span></span></i></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">This was an informal conversation about learner needs – and
the reality of what’s going on in the real world.<span style="mso-spacerun: yes;"> </span>Individuals and orgs are at all levels of
maturity in terms of elearning. Lots of Storyline use. People leveraging
YouTube videos into course content (why recreate what’s already out there and
that people really want to see anyways – first thing most people do is Google
It or go to You Tube to learn).</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-size: 16pt;"><span style="font-family: arial;">Thursday Keynote:
The Five Mindsets of Innovation<o:p></o:p></span></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><a href="https://joshlinkner.com/?gclid=Cj0KCQjwtJKqBhCaARIsAN_yS_n25tV03jgyt__ETrRyCpk1SDOEUnPvH4zwrDUBJsTymakf6E-On6IaAqEZEALw_wcB"><b><i><span style="font-size: 12pt;"><span style="font-family: arial;">John Linkner</span></span></i></b></a></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Business leaders
need to be like jazz musicians <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Adapt, navigate
uncertainty, situation awareness active listening, real-time collab and problem
solving, recovering<span style="mso-spacerun: yes;"> </span>quickly from
setbacks.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><a href="https://muditavp.com/"><span style="font-size: 12pt;">Mundita</span></a><span style="font-size: 12pt;"> - venture capital firm with a soul (this is his VC company)</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Everyday Innovations<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ol start="1" style="margin-top: 0in;" type="1">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l6 level1 lfo13; tab-stops: list .5in; vertical-align: middle;"><b><span style="font-size: 12pt;"><span style="font-family: arial;">Start before you're ready</span></span></b></li></ol>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Awaken the artist
within</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">How have I always
done it in the past. What would it look like if you did the opposite<span style="mso-spacerun: yes;"> </span>the Judo flip.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Savannah Bananas<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Reduce risk through experimentation.
Lots of little ideas that you test - 15 minutes and 20 bucks fast. Cheap and
fast.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Create a To-Test
list - like a to do list. Keep a running list of things to try and test - the
mere existence of the list will boost your innovation. Do a shared list.
"What are we doing to test this week." Inject an experimentation
mindset.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ol start="2" style="margin-top: 0in;" type="1">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l21 level1 lfo14; tab-stops: list .5in; vertical-align: middle;"><b><span style="font-size: 12pt;"><span style="font-family: arial;">Break it to Fix it.</span></span></b></li></ol>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;">Start with<span style="mso-spacerun: yes;"> </span>a blank page - Jerry Seinfeld throws out all
his material every year.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;">Let go to move ahead. A hallmark of
innovators. Release an existing system to discover a new one.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;">At Ben & Jerry's when a flavor is
no longer successful, they physically/literally BURY IT. They have a graveyard.
They give it a champagne toast and read a eulogy. The let it go. It's ok to let
go to move ahead. And they have a digital version on their website. It's ok to
break it to fix it.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;">Try this….the business funeral. Look
to a system, process, technique, approach that yo've been doing for decades.
Give it a funeral and a cake and let it go. We spend too much time trying to
save the past.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;">Speedo - break it to fix it - it used
to be the fastest suit was smaller, smoother. Then they made a sharkskin
suit…full body.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;">Try this…speedo did the judo flip.
Instead of small and smooth it was large and not smooth.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;">Shatter conventional thinking<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ol start="3" style="margin-top: 0in;" type="1">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l3 level1 lfo15; tab-stops: list .5in; vertical-align: middle;"><b><span style="font-size: 12pt;"><span style="font-family: arial;">Use every drop of toothpaste:
MacGyver It<o:p></o:p></span></span></b></li>
</ol>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;">Try this….print an image of a tv on
your bike box to reduce damage by 70%<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-family: arial;"><b><span style="font-size: 12pt;"><br />
4. SEEK THE UNEXPECTED</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;">Before choosing A, B or C - think if
there's an Option D or an Option X. <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;">Option X is what are the obvious
answers and what are those far out answers, the unexpected approach.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;">Pittsburgh Children's Hospital wanted
to create a better experience - they outfitted the window washers in super hero
costumes. Little innovations, big breakthroughs. This cost virtually $0 and
made a huge difference.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;">Bring those ideas to the surface. Find
the oddball idea that makes all the difference in the world.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ol start="5" style="margin-top: 0in;" type="1">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l30 level1 lfo16; tab-stops: list .5in; vertical-align: middle;"><b><span style="font-size: 12pt;"><span style="font-family: arial;">Fall seven times, stand eight.<o:p></o:p></span></span></b></li>
</ol>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Setbacks are part of
the process, not shameful - a learning opportunity. Each time, try something
new (don't keep doing the same thing). Try a different creative approach.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">100% chance with
jazz music that I'm going to screw it up. Confidence doesn't come from
expecting to get it right, it's from knowing how to bounce back.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Downtown Boxing Gym
(check it out)<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-size: 16pt;"><span style="font-family: arial;">Learning
Architecture Design: Anchoring ID/LXD in Business Transformation<o:p></o:p></span></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><i><span style="font-size: 12pt;"><span style="font-family: arial;">Frank Nguyen,
Genentech (and formerly Amazon)</span></span></i></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">ID came about out of
WWII.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Robert Gagne, 1956
The Conditions of Learning - nine events of instruction - established the
beginning of instructional design.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Does training always
results in learning? No - sometimes.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Training is a tool -
sometimes a jackhammer - may be effective<span style="mso-spacerun: yes;">
</span>but not always so efficient.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Walk out of a room,
you'll forget 42% of what you heard; and then if in 3 months you haven't used
it it'll go down way more. Ebbinghaus Curve was 1859 (?) - but results continue
to be replicated.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Gagne's nine events
have really served as the basis of ID. <o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">You might sit in a
class and follow all the nine events, it might still be really boring.
Following conventional instructional design can be really dull.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"></p><ul style="text-align: left;"><li><span style="font-size: 12pt;"><span style="font-family: arial;">Early 90s - world
wide web!</span></span></li><li><span style="font-size: 12pt;"><span style="font-family: arial;">2005 Wikipedia and
Web 2.0</span></span></li><li><span style="font-size: 12pt;"><span style="font-family: arial;">2005 YouTube</span></span></li><li><span style="font-size: 12pt;"><span style="font-family: arial;">2007 iPhone</span></span></li><li><span style="font-size: 12pt;"><span style="font-family: arial;">"Mobile
Learning" people don't even know what that is now - it's just part of the
world.</span></span></li></ul><p></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">So how do we design
around this new world?</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Instructional Design
+ User Experience Design = Learning Experience Design - ID has to evolve to
encompass ALL these ways of learning and working.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">So does Learning
Experience Design always result in learning? No - maybe sometimes.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Do Learning
Experiences always achieve Business Goals or Transformation?</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Instruction Design
> Learning Experience Design > are we due for the next evolution?</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span style="font-size: 12pt;">What is the problem
with LD and LXD? </span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Are we focused on
learning outcomes or business outcomes? Remember, training/learning may not
always be the solution.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">These don't move at
the speed of the business - the business needs much faster solutions<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Immediacy,
application, tying it back to the learner.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span style="font-size: 12pt;">Tenet #1: </span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span style="font-size: 12pt;">Sometimes learning
happens because of training, but learning happens all the time with or without
us.</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-size: 12pt;"><span style="font-family: arial;">Learning produces
business outcomes. Run a learning organization and not a training organization.</span></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Jane Hart's list of
top learning tools:<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">YouTube, Google
Search, Teams, ChatGPT….then things like Zoom went down….there are no
"training tools" on the top ten list - a user focused list. Where do
you go to learn? Learning is happening all the time, with or without us.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">How are you pulling
in youtube etc into your learning architecture?</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span style="font-size: 12pt;">Tenet #2:</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-size: 12pt;"><span style="font-family: arial;">Learning is just one
leg of the tripod for change management and business transformation</span></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Change management
model: <b>ADKAR </b><o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l11 level1 lfo17; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Awareness (Communication -
lighter weight, less frequency - training class is a jackhammer when you
need a screwdriver), <o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l11 level1 lfo17; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Desire (marketing & comms), <o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l11 level1 lfo17; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Knowledge (training), <o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l11 level1 lfo17; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Ability (workflow learning and
experiential learning), <o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l11 level1 lfo17; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Reinforcement (workflow learning,
incentives, performance management, marketing and comms)</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">How do you bring
value to people's daily jobs…to drive real business transformation, we have to
think outside the training box.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span style="font-size: 12pt;">Tenet #3:</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-size: 12pt;"><span style="font-family: arial;">Focus on learning
outcomes not business outcomes</span></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Working Backwards -
Insights, Stories and Secrets from Inside Amazon (Colin Bryar and Bill Carr)</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Solve real business
problems through learning, not just learning objectives</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Working Backwards:<o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l27 level1 lfo18; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Who is the customer?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l27 level1 lfo18; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">What is the customer problem or
opportunity? What problem does the customer need to solve?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l27 level1 lfo18; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">What does the customer experience
look like?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l27 level1 lfo18; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Is the opportunity compelling
enough?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l27 level1 lfo18; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Build a roadmap, working backward
from the end-state.</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">You may need to have
a long perspective - it can take a long time to change.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">"That's where
we want to be and these are the iterative steps tto get there."</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"><b>Instructional Design
> Learning Experience Design > Learning Architecture Design</b> (THIS is the current transformation)</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Learning
Architecture Design = Much more high-level.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Learning Architect
Working backwards<o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l4 level1 lfo19; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Who is the customer (learner)?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l4 level1 lfo19; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">What is the business problem (not
the learning problem)?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l4 level1 lfo19; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">What will be different in the
business over next one, two, three years?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l4 level1 lfo19; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Design a learning architecture by
working backwards from the end state<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l4 level1 lfo19; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Anchor marketing, comms, and
learning to business milestones or seasonality</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Learning side will
need to be agile because the business may change.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Amazon fulfillment
center:<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Jan - ramp down<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Feb-May -
invention/continuous improvement<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">June - ramp up<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">July Prime Day
(created to be a test day for inventions)<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Aug-Sept iteration<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">October ramp up<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Nov-Dec peak</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"></p><ul style="text-align: left;"><li><span style="font-size: 12pt;"><span style="font-family: arial;">Align
training/learning architecture with business seasonality</span></span></li></ul><span style="font-family: arial;">Think about:<br /></span><ul style="text-align: left;"><li><span style="font-size: 12pt;"><span style="font-family: arial;">Business Milestone</span></span></li><li><span style="font-size: 12pt;"><span style="font-family: arial;">Marketing</span></span></li><li><span style="font-size: 12pt;"><span style="font-family: arial;">Communicate</span></span></li><li><span style="font-size: 12pt;"><span style="font-family: arial;">Workflow learning</span></span></li><li><span style="font-size: 12pt;"><span style="font-family: arial;">Training (last
resort)</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Managers - consider
creating a 15 minute meeting in a box for an experiential learning exercise in
a team meting</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">If training/learning
is tied to your job level, pay, etc. you may pay attention/learn</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><a href="https://frankn.net/DL23-WBT.pptx"><span style="font-size: 12pt;">https://frankn.net/DL23-WBT.pptx</span></a><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<p style="margin: 0in;"><b><span style="font-family: arial;"> <o:p></o:p></span></b></p><p style="margin: 0in;"><span style="font-family: arial;"><span style="font-size: 21.3333px;"><b>Getting Started with Learning Content Anaytics</b></span> </span></p><p style="margin: 0in;"><b><i><span style="font-family: arial;">Cammy Bean, Joe Replin, Rodrigo Bolanos, Kineo <o:p></o:p></span></i></b></p><p style="margin: 0in;"><o:p><span style="font-family: arial;"> </span></o:p></p><p style="margin: 0in;"></p><div class="separator" style="clear: both; text-align: left;"><a href="https://blogger.googleusercontent.com/img/a/AVvXsEijjZz6zlcfeXeta0qZ2QqtwBaSRLOW8MinAUlsiY79ObVs5z67LeEb43FucyNrRJ-gcsdB2dLj43RkFt4biysePebPqZAgJbOcTTl7ung8xSKW0GFmEFvanJkWYjI5t4TUvnRZbnatN6GjBuotr2iMq7d8TEIzgpi8siZdv7U3GpsJ5A5IAMym" style="margin-left: 1em; margin-right: 1em;"><img alt="A man standing in front of projected screen share, pointing at numbers on a mocked up data dashboard." data-original-height="1024" data-original-width="768" height="200" src="https://blogger.googleusercontent.com/img/a/AVvXsEijjZz6zlcfeXeta0qZ2QqtwBaSRLOW8MinAUlsiY79ObVs5z67LeEb43FucyNrRJ-gcsdB2dLj43RkFt4biysePebPqZAgJbOcTTl7ung8xSKW0GFmEFvanJkWYjI5t4TUvnRZbnatN6GjBuotr2iMq7d8TEIzgpi8siZdv7U3GpsJ5A5IAMym=w150-h200" title="Joe Replin takes the stage" width="150" /></a></div><div class="separator" style="clear: both; text-align: left;"><br /></div><span style="font-family: arial;">This was our session! Quick story - analytics is top of mind for L&D but it's a low skill set on most teams. Many orgs are just trying to figure out how to get started and there's a lot of overwhelm. We wanted to set the stage for why data & analytics are so crucial to L&D, share a framework for getting started with building these skills by looking more closely at learning content analytics, and share some examples and case studies from some of our work with different types of organizations.</span><p></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 12pt;"><br /></span></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 12pt;"><a href="https://www.slideshare.net/cammybean/devlearngetting-started-with-learning-content-analyticskineo-october-2023pdf" target="_blank">Our deck is up on slideshare for your viewing pleasure.</a></span></p><p style="margin: 0in;"><b><span style="font-family: arial;"> <o:p></o:p></span></b></p>
<p style="margin: 0in;"><b><span style="font-size: 16pt;"><span style="font-family: arial;">Harnessing
the Power of AI to Develop Scenarios <o:p></o:p></span></span></b></p>
<p style="margin: 0in;"><o:p><span style="font-family: arial;"> </span></o:p></p>
<p style="margin: 0in;"><b><i><span style="font-family: arial;">Jennifer
Foster, Udutu <o:p></o:p></span></i></b></p>
<p style="margin: 0in;"><o:p><span style="font-family: arial;"> </span></o:p></p>
<p style="margin: 0in;"><span style="font-family: arial;">Using AI
tools to jump start your workflow and generate branching scenarios:<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l22 level1 lfo20; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Use ChatGPT4 ($20 a month) - to
generate list of questions to ask your SME about X topic.<o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l24 level1 lfo21; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><span style="font-size: 12pt;">Then record the interview<span style="mso-spacerun: yes;"> </span>with your SME- put into Descript and
then put that into Chat PDF </span><a href="https://www.chatpdf.com/"><span style="font-size: 12pt;">ChatPDF - Chat
with any PDF!</span></a><span style="font-size: 12pt;"><o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l19 level1 lfo22; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Use <b>Descript</b> for
transcription…..<a href="https://www.descript.com/transcription">Free
Audio and Video Transcription Nearly Instant | Descript</a><o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l34 level1 lfo23; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Scenario Builder Epic ChatGPT
(based on Cristy Tucker's branching scenario work)<o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l15 level1 lfo24; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><span style="font-size: 12pt;">Eleven Labs for speech synthesis </span><a href="https://elevenlabs.io/"><span style="font-size: 12pt;">ElevenLabs - Generative AI Text to Speech &
Voice Cloning</span></a><span style="font-size: 12pt;"><o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l32 level1 lfo25; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><span style="font-size: 12pt;">Designing branches: Twine (not
AI) </span><a href="https://twinery.org/"><span style="font-size: 12pt;">Twine / An open-source tool for
telling interactive, nonlinear stories (twinery.org)</span></a><span style="font-size: 12pt;"><o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l13 level1 lfo26; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><span style="font-size: 12pt;">D-ID - Creative Reality Studio - </span><a href="https://www.d-id.com/"><span style="font-size: 12pt;">D-ID AI Video Generator: Creating AI Videos from
Photos & Avatars</span></a><span style="font-size: 12pt;"><o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l1 level1 lfo27; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><span style="font-size: 12pt;">Synthesia's workflows are also
really great. </span><a href="https://www.synthesia.io/"><span style="font-size: 12pt;">Synthesia - #1
AI Video Generator</span></a><span style="font-size: 12pt;"><o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l35 level1 lfo28; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Zoom just came out with an AI
tool last week - it transcribes your whole meeting for you and then throw
that into ChatGPT - "hey give me my action items from that call"<o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l5 level1 lfo29; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><span style="font-size: 12pt;">Make an image/avatar in
midjourney or DALL-E </span><a href="https://openai.com/dall-e-2"><span style="font-size: 12pt;">DALL·E 2
(openai.com)</span></a><span style="font-size: 12pt;"><o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l7 level1 lfo30; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Get around the uncanny valley
feeling about avatars by just telling your learners upfront - "hey,
this was created with AI". <o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l37 level1 lfo31; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Research show: AI created avatar
videos match human presented ones in effectiveness<o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l2 level1 lfo32; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><span style="font-size: 12pt;">InWorld - AI Generated Scenario
Adventures </span><a href="https://www.inworld.ai/"><span style="font-size: 12pt;">Inworld – The
most advanced Character Engine for AI NPCs</span></a><span style="font-size: 12pt;"><o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"> <o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l14 level1 lfo33; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">The Searchable PDF that people
want to chat with…<a href="https://www.chatpdf.com/">ChatPDF - Chat with
any PDF!</a><o:p></o:p></span></span></li>
</ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><o:p><span style="font-family: arial;"> </span></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-family: arial; font-size: large;">Making Your L&D
Case by Storytelling with Learning Data <o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><b><i><span style="font-family: arial;">Eli Bendet-Taicher,
Wix</span></i></b></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Think about the
story you want to tell - think about different ways to tell that data story -
two to three ways (each version will vary depending on where you put your hook,
your facts, etc.)</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">What do you want
your audience to…?<o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l17 level1 lfo34; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Know - facts data<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l17 level1 lfo34; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Think - perception<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l17 level1 lfo34; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Feel - how do you want them to
feel about the problem<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l17 level1 lfo34; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Do - what do you actually want
them to do after the session?</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><i><span style="font-size: 12pt;"><span style="font-family: arial;">"Data in
L&D is a lot like sex….everyone is talking about it, but not many are doing
it, or even doing it well."</span></span></i></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span style="font-size: 12pt;">First party data:</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l20 level1 lfo35; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">What can I collect myself? (e.g.,
directly from your LMS if you're in L&D, etc.)</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span style="font-size: 12pt;">Second party data:</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l36 level1 lfo36; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">What kind of data do other
departments collect within the organization that I can leverage?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l36 level1 lfo36; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">How can I get my hands on second
party data?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l36 level1 lfo36; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Second party data - sales,
revenue, engagement surveys, performance reviews, business roles
performance, quality control</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Ideally, you want to
correlate first party with second data to show impact</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"></p><ul style="text-align: left;"><li><span style="font-size: 12pt;"><span style="font-family: arial;">Reaction = first
party data</span></span></li><li><span style="font-size: 12pt;"><span style="font-family: arial;">Learning = first
party data</span></span></li><li><span style="font-size: 12pt;"><span style="font-family: arial;">Behavior Change
=<span style="mso-spacerun: yes;"> </span>first and second party data</span></span></li><li><span style="font-size: 12pt;"><span style="font-family: arial;">Results = second
party data</span></span></li></ul><p></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">ROI (financial
metric) vs. ROE (indicator of value</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">ROE - measurement of
qualitative and quantitative benefits - did you meet expectations?</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Correlating L&D
Data with KPIS - the flow.<o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l25 level1 lfo37; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">What are your organizational
business KPIS<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l25 level1 lfo37; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">How does L&D support the
business KPIS<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l25 level1 lfo37; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Derive your own KPI from business
KPIs<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l25 level1 lfo37; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Collect data<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l25 level1 lfo37; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Correlate all data points<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l25 level1 lfo37; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">What kind of story does it tell
you?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l25 level1 lfo37; tab-stops: list .5in; vertical-align: middle;"><span style="font-size: 12pt;"><span style="font-family: arial;">Communicate that story to
stakeholders</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">We remember numbers
when the numbers serve the story (he showed a pitch video and the guy shared a
lot of numbers) - when you tell a story with data, think about the story you
want to tell (replace your adjectives with numbers --- a lot, again and again,
any, not a lot-huge, game-changer, surprising - can probably all be replaced
with numbers.)</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Use infographics</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">Tell the data story
and PR your work.</span></span></p>
<p class="MsoNormal"><b><span style="font-size: 16pt; line-height: 107%;"><span style="font-family: arial;">Closing Keynote: Michelle Poler<o:p></o:p></span></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;"><a href="https://www.hellofearsbook.com/">Michelle Poler</a>, author of Hello
Fears and survivor of her own “100 Days Without Fear Experiment”</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-size: 12pt;"><span style="font-family: arial;">This was a feel good
session that literally had the crowd dancing by the end. Michelle shared
stories of facing ones fears, being clear on what you want, and making a shift in
your life to live more authentically and courageously.</span></span></p>
<p class="MsoNormal"><b><span style="font-size: 16pt; line-height: 107%;"><span style="font-family: arial;">The Expo Hall<o:p></o:p></span></span></b></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">150+ vendors – biggest year ever<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">BIG booths like DevLearn has never seen before! <o:p></o:p></span></span></p>
<p class="MsoListParagraphCxSpFirst" style="mso-list: l26 level1 lfo38; text-indent: -0.25in;"><!--[if !supportLists]--><span style="font-family: arial;"><span style="font-size: 12pt; line-height: 107%;"><span style="mso-list: Ignore;">·<span style="font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-variation-settings: normal; font-weight: normal; line-height: normal;"> </span></span></span><!--[endif]--><span style="font-size: 12pt; line-height: 107%;">Articulate
– showing off AI power that’s coming soon to a Rise course near you (upload
your content docs and press a button and voila – a course! Click a button to
translate your content. Includes Video Avatar creator). <o:p></o:p></span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="mso-list: l26 level1 lfo38; text-indent: -0.25in;"><!--[if !supportLists]--><span style="font-family: arial;"><span style="font-size: 12pt; line-height: 107%;"><span style="mso-list: Ignore;">·<span style="font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-variation-settings: normal; font-weight: normal; line-height: normal;"> </span></span></span><!--[endif]--><span style="font-size: 12pt; line-height: 107%;">Regis
– showed off an AI driven branching scenario builder.<o:p></o:p></span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="mso-list: l26 level1 lfo38; text-indent: -0.25in;"><!--[if !supportLists]--><span style="font-family: arial;"><span style="font-size: 12pt; line-height: 107%;"><span style="mso-list: Ignore;">·<span style="font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-variation-settings: normal; font-weight: normal; line-height: normal;">
</span></span></span><!--[endif]--><i><span style="font-size: 12pt; line-height: 107%;">Note – both Articulate and Regis were a
bit smoke and mirrors as I suspect all developers were working until the day
before the conference to get things together. This is all happening in REAL
TIME.<o:p></o:p></span></i></span></p>
<p class="MsoListParagraphCxSpMiddle" style="mso-list: l26 level1 lfo38; text-indent: -0.25in;"><!--[if !supportLists]--><span style="font-family: arial;"><span style="font-size: 12pt; line-height: 107%;"><span style="mso-list: Ignore;">·<span style="font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-variation-settings: normal; font-weight: normal; line-height: normal;"> </span></span></span><!--[endif]--><span style="font-size: 12pt; line-height: 107%;">Big
LMS booths from Docebo, Schoox.<o:p></o:p></span></span></p>
<p class="MsoListParagraphCxSpLast" style="mso-list: l26 level1 lfo38; text-indent: -0.25in;"><!--[if !supportLists]--><span style="font-family: arial;"><span style="font-size: 12pt; line-height: 107%;"><span style="mso-list: Ignore;">·<span style="font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-variation-settings: normal; font-weight: normal; line-height: normal;"> </span></span></span><!--[endif]--><a href="https://www.smartcat.com/?utm_source=google&utm_medium=cpc&utm_campaign=Brand&utm_term=smartcat+ai&hsa_acc=4207769003&hsa_cam=19785032799&hsa_grp=149307037640&hsa_ad=650701148113&hsa_src=g&hsa_tgt=kwd-345539659436&hsa_kw=smartcat+ai&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjwtJKqBhCaARIsAN_yS_nu2_DfyAGaExEqcY-4Anno43Ymr-0t-iyYcqNY1KaGbFcT3iHk1FwaAlHLEALw_wcB"><span style="font-size: 12pt; line-height: 107%;">SmartCat</span></a><span style="font-size: 12pt; line-height: 107%;"> – for
AI driven translations <o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-family: arial;"><b><span style="font-size: 16pt; line-height: 107%;">OTHER</span></b><span style="font-size: 16pt; line-height: 107%;"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">And then there’s all the conversations in the halls and
over dinners and captured in passing. <o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">Lots of interesting things happening with AI driven
chatbots and agents – this will change how people search for and access content
– looking for answers when they need it in the workflow.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">AI will change our workflow – how we do our everyday tasks.
This will put huge pressure on content companies to reduce cost and speed to
market. We need to pivot fast. <o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">It will also change how learners search for and consume
content – Learner Experience will be less about a big 45 minute course and more
about that chatbot….of course, formal learning/training will still exist, but
it’s going to be different.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">Obviously, all the concern about regulations and ethics and
privacy in any conversation on AI. While I don’t mention that much in my notes,
it’s an ever-present thread (thus some of the fear).<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><span style="font-family: arial;">Lots of fear, uncertainty – but also a lot of EXCITEMENT
about the possibilities.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><o:p><span style="font-family: arial;"> </span></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%;"><b><i><span style="font-family: arial;">See you next year, #DevLearn!</span></i></b><span face="Arial, sans-serif"><o:p></o:p></span></span></p>Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-73302864739855106212023-08-08T11:58:00.004-05:002023-08-08T12:03:14.104-05:00ATD Core 4 - July 24-26, 2023 - Washington, DC<p>OK – so it’s been a few minutes since I got back from ATD
Core 4 in DC, July 24-26. Better late
than never, so here are my notes and insights from a packed couple of days.</p><p class="MsoNormal"><o:p></o:p></p>
<p class="MsoNormal"><b>ATD Core 4 – What’s Up with That</b>?<o:p></o:p></p>
<p class="MsoNormal">Association for Talent Development (ATD) hosts huge conferences
with 10,000 people plus. This is not one of those. Core 4 (Foundations in
Talent Development) is an intimate conference format with about 400 attendees.
Core 4 is held in different place once or twice a year. With four core tracks –
Evaluating Impact, Instructional Design, Learning Technologies, Training
Delivery & Facilitation – there’s a little something for everyone, provided
at a FOUNDATIONAL level. <o:p></o:p></p>
<p class="MsoNormal">During the opening keynote session, a raise of hands
indicated that a huge percentage – maybe more than 80%? – of attendees were
attending their first ATD conference ever, and for many it was also their first
conference EVER. <o:p></o:p></p>
<p class="MsoNormal">If you’re new to the industry or a seasoned practitioner
looking to widen your knowledge, this is a great conference to attend.<b><o:p></o:p></b></p>
<p class="MsoNormal"><b>Session Summaries & Notes<o:p></o:p></b></p>
<p class="MsoNormal"><b>MONDAY<o:p></o:p></b></p>
<p class="MsoNormal"><b>Opening Keynote: <a href="https://www.linkedin.com/in/megantorrance/">Megan Torrance</a>, Torrance
Learning – “Full Speed Ahead: Thriving in a Rapidly Changing Learning Tech Environment”</b><o:p></o:p></p>
<p class="MsoNormal"><i></i></p><div class="separator" style="clear: both; text-align: center;"><i><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgBvjoVAyR2UDcVc2PUT5dDPzoJ0_BnNUr45aoasm4SPG2dBzlMSdXU_lnJIC73y9U0SgTZcpBlvYkKpyRn_f1YPtr7cg4udgotVC-LFqxPpiTnTeI-AyoMIRZmNMNKemq_svccpaPsJpbrR0Zjp-bxtdh9P8a0q0UpPfDL4oD9kXeE2rvwCou9/s2016/Core%204_Megan.jpg" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" data-original-height="1512" data-original-width="2016" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgBvjoVAyR2UDcVc2PUT5dDPzoJ0_BnNUr45aoasm4SPG2dBzlMSdXU_lnJIC73y9U0SgTZcpBlvYkKpyRn_f1YPtr7cg4udgotVC-LFqxPpiTnTeI-AyoMIRZmNMNKemq_svccpaPsJpbrR0Zjp-bxtdh9P8a0q0UpPfDL4oD9kXeE2rvwCou9/s320/Core%204_Megan.jpg" width="320" /></a></i></div><i><br />“Even if tech isn’t our job, it’s kind of everywhere and
we need to be processing it.”</i> > Megan reminds us that talent development
and training does not exist without technology anymore. If you’ve been hesitant
to better understand tech, it’s time to get past your hesitancy and get grounded
in the basics.<o:p></o:p><p></p>
<p class="MsoNormal">Megan’s fun opening session took us through the 30 year adoption
cycles for new technologies (see <a href="http://saffo.com/wp-content/uploads/2012/01/Pauldesignworld1992.pdf">Paul
Saffo, The 30 Year Rule from 1992</a>) – there’s the early hype days of a tech
and then 30 years later it might become the norm. Megan put this into the
context of xAPI which is 10 years in market, still with low-spread adoption (in
the room, 2 people raised their hands to say they were doing something with xAPI!)
<o:p></o:p></p>
<p class="MsoNormal">I loved her race care metaphor – who do you want in your car
as you navigate the technical terrain? Who’s on your team? You’re going to need
a whole crew:</p><p class="MsoNormal"><span style="font-family: Symbol;">·<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variation-settings: normal; line-height: normal;">
</span></span>Driver: At the wheel</p><p class="MsoNormal"><span style="font-family: Symbol;">·<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variation-settings: normal; line-height: normal;">
</span></span>Scanner: “What are all the cool things out there
that we should be aware of and checking out?”</p><p class="MsoNormal"><span style="font-family: Symbol;">·<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variation-settings: normal; line-height: normal;">
</span></span>Navigator: “How are we going to get there?”</p><p class="MsoNormal"><span style="font-family: Symbol;">·<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variation-settings: normal; line-height: normal;">
</span></span>Doer: “Let’s do this!”</p><p class="MsoNormal"><span style="font-family: Symbol;">·<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variation-settings: normal; line-height: normal;">
</span></span>Challenger: “Have we thought of….?”</p><p class="MsoNormal"><span style="font-family: Symbol;">·<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variation-settings: normal; line-height: normal;">
</span></span>Damage Control: fixes it when things go wrong, “I’m
giving you all she’s got!”</p><p class="MsoNormal"><span style="font-family: Symbol;">·<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variation-settings: normal; line-height: normal;">
</span></span>Supporter: “You’ve got this!”</p><p class="MsoNormal"><span style="font-family: Symbol;">·<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variation-settings: normal; line-height: normal;">
</span></span>Sharer: “Wanna see how?” – this guy is the hype
wo/man.</p><p class="MsoNormal"><span style="font-family: Symbol;">·<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-optical-sizing: auto; font-size: 7pt; font-stretch: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variation-settings: normal; line-height: normal;">
</span></span>Business Partner: “Let’s see some results.”</p><!--[if !supportLists]--><o:p></o:p><p></p>
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<p class="MsoNormal">Megan Torrance is the author of <a href="https://www.amazon.com/Analytics-Instructional-Designers-Megan-Torrance/dp/1953946445/ref=sr_1_1?crid=35M6W1MIC09L7&keywords=megan+torrance&qid=1691434007&s=audible&sprefix=megan+torrance%2Caudible%2C96&sr=1-1">Data
& Analytics for Instructional Designers</a>. Check it out.<o:p></o:p></p>
<p class="MsoNormal"><b>Cammy Bean, From Accidental to Intentional: Building and
Instructional Design Career with Purpose and Passion<o:p></o:p></b></p>
<p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgMQqgiL6ga0QABgmociXe5CXisk-VNc5yDgRyiuSlAceZDd60tu8JKrtH_Al6IezBnrLEtS1b-8kRD_-nZT_fCWYF8NQxNjya9ZYJVsEVIW3iSICNqd1hOJIMAtUl5yj_2Fmp0LSbNnJh3hSjAcTGy9GYAoRJsZtZ0losgDX0xfDbOM3ZDKDRK/s2016/Core%204_board.jpg" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" data-original-height="1512" data-original-width="2016" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgMQqgiL6ga0QABgmociXe5CXisk-VNc5yDgRyiuSlAceZDd60tu8JKrtH_Al6IezBnrLEtS1b-8kRD_-nZT_fCWYF8NQxNjya9ZYJVsEVIW3iSICNqd1hOJIMAtUl5yj_2Fmp0LSbNnJh3hSjAcTGy9GYAoRJsZtZ0losgDX0xfDbOM3ZDKDRK/s320/Core%204_board.jpg" width="320" /></a></div><br />My session! If you’ve seen or heard me speak before, I
talked about Learning Pie and getting grounded in the whole pie that is
L&D: Learning, Creativity, Technology, Business. Finding your sweet spot
and leaning into your weakness. Also, knowing that one person really can’t do
it all – in spite of popular opinion that a one-stop-shop-training-department
can be all things to the enterprise.<o:p></o:p><p></p>
<p class="MsoNormal">I was blown away by the engagement from this crowd. Again,
turns out most attendees were at their very first conference ever. A lot of
people new to instructional design and corporate L&D, along with seasoned
veterans 27+ years into their careers looking for that elusive “what’s next for
me?” moment. It was truly an honor and a privilege to share my experience with
you all.<o:p></o:p></p>
<p class="MsoNormal">Be sure to pick up your copy of my second edition of <a href="https://www.amazon.com/Accidental-Instructional-Designer-2nd-Learning/dp/1953946593/ref=d_m_crc_dp_lf_d_t1_sccl_2_2/130-1366867-9956035?pd_rd_w=2uIVC&content-id=amzn1.sym.5d471845-5073-424b-b27b-c0676f48a016&pf_rd_p=5d471845-5073-424b-b27b-c0676f48a016&pf_rd_r=0ARA9AHRHYZ2T5RTT2HK&pd_rd_wg=9mGsX&pd_rd_r=e2f604ae-6931-4016-a5de-70f443228663&pd_rd_i=1953946593&psc=1">The
Accidental Instructional Designer: Learning Design for the Digital Age</a>! (I
thank you with all my heart. Truly.)<o:p></o:p></p>
<p class="MsoNormal"><b>TUESDAY <o:p></o:p></b></p>
<p class="MsoNormal"><b>Keynote: <a href="https://www.linkedin.com/in/sardeklove/">Sardek
Love</a>, “The Science of Participant Engagement”<o:p></o:p></b></p>
<p class="MsoNormal"><i>I arrived about 10 minutes late to this one and it was like entering
a huge party. Sardek was running people through a wild activity that had the
room in a full on roar. Talk about audience engagement. This was complete
audience engagement.<o:p></o:p></i></p>
<p class="MsoNormal">Sardek threaded his laws of attention and engagement through
this session, with lots of application and demonstrations, including getting a
room full of adults to suck on some really sour candy to demonstrate our perceptions
to change….<o:p></o:p></p>
<p class="MsoNormal">ENGAGEMENT:</p><p class="MsoNormal"></p><ul style="text-align: left;"><li><span style="text-indent: -0.25in;">The Law of </span><b style="text-indent: -0.25in;">Attention</b><span style="text-indent: -0.25in;"> – attention goes
where curiosity grows; attention increases with novelty. Be different. And make
people laugh. Laughter releases dopamine and erases boredom.</span></li><li><span style="text-indent: -0.25in;">The Law of </span><b style="text-indent: -0.25in;">Connection</b><span style="text-indent: -0.25in;">: we grow together
where we go together. Build trust. Release oxytocin through connection – we feel
good when we’re part of a group.</span></li><li><span style="text-indent: -0.25in;">InterACTION: interaction = people doing something
with EACH OTHER.</span></li></ul><p></p><p class="MsoListParagraphCxSpFirst" style="mso-list: l3 level1 lfo2; text-indent: -0.25in;"><!--[if !supportLists]--><o:p></o:p></p>
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<p class="MsoNormal">If you’re into facilitation and general rules of engagement,
be sure to look into <a href="https://sardeklove.com/">Sardek Love’s</a> <a href="https://www.amazon.com/Presentation-Essentials-Captivate-Audience-Memorable/dp/B0BK55GK86/ref=sr_1_1?crid=1WHQ002RAGGEY&keywords=sardek+love&qid=1691433963&sprefix=sardek+love%2Caps%2C95&sr=8-1">Presentation
Essentials.</a><b> <br style="mso-special-character: line-break;" />
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<!--[endif]--><o:p></o:p></b></p>
<p class="MsoNormal"><b><a href="https://www.linkedin.com/in/caranorth11/">Cara
North</a>, “Building an L&D Control Tower for Metrics”</b><o:p></o:p></p>
<p class="MsoNormal"><i>Six months into a new job where Cara had been focusing on
getting good training assets out for a semiconductor manufacturing company, her
boss asked her, “So, how do you go from being <b>reactive</b> to being <b>proactive</b>?”
Oof. Right? No more order taker – get out there and help us solve the problems
that need solving!<o:p></o:p></i></p>
<p class="MsoNormal">Cara shared her journey of working with her org’s business
units to better understand their goals and metrics so she could focus and target
her L&D activities to support those people. She says to understand “how
does my organization make money?” and “What are the critical tasks to get there?”<o:p></o:p></p>
<p class="MsoNormal">She took us through her process of building a data CONTROL
TOWER – which was a dashboard of the business, so they could see the sum of all
parts. Then be able to look at the biz data to see trends, gaps, and where we’re
going. These are the metrics that your operational partners are already
tracking.<o:p></o:p></p>
<p class="MsoNormal">Pre-control tower, her L&D team was tracking course
completions and ratings. But “if we are true professionals, we need to keep
challenging best practices.”<o:p></o:p></p>
<p class="MsoNormal">So she could see on her newly built control tower that
turnover was really high and onboarding time was also really long. They worked
on creating better hiring training (she showed some cool examples of interview
scenarios made quickly with Synthesia an AI video tool). These microlearns were
a targeted, proactive training solution that resulted in better interviews,
better hires, and ultimately lower turnover. She could see the impact on her
control tower.<o:p></o:p></p>
<p class="MsoNormal">Cara’s got a new book that I picked up at the conference bookstore
and suggest you add to your reading list as well:<a href="https://www.amazon.com/Learning-Experience-Design-Essentials-North/dp/1953946429/ref=sr_1_1?crid=2P2P4RIM9G3MD&keywords=cara+north&qid=1691434546&s=books&sprefix=cara+north%2Cstripbooks%2C96&sr=1-1">
Learning Experience Design Essentials</a>.<o:p></o:p></p>
<p class="MsoNormal"><b><a href="https://www.linkedin.com/in/drszlachta/">Alaina Szlachta</a>,
By Design Development Solutions - “Make Measurement Easier – Find the Simplest
Solution for Evaluating Your Learning Programs”<o:p></o:p></b></p>
<p class="MsoNormal">#1 challenge of Measurement & Evaluation (M&E) =
OVERWHELM. Because we don’t have strategy or alignment on that strategy (what
we’re doing and why).<o:p></o:p></p>
<p class="MsoNormal">Some data (<i>with apologies for lack of proper citations; Alaina
did have everything noted but I didn’t capture it all!)</i></p><p class="MsoNormal"></p><ul style="text-align: left;"><li><span style="text-indent: -0.25in;">20% of L&D professions use data to improve
their L&D strategies (2022)</span></li><li>38% professionals in the field say lack of
organization focus and strategy is a big barrier to L&D</li><li>50% measuring outcomes of L&D not a priority
for senior leaders (Brandon Hall, 202)</li><li>55% are unhappy with M&E efforts (CLO, 2017)</li></ul><p></p><p class="MsoNormal"><!--[if !supportLists]--><o:p></o:p></p>
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<p class="MsoNormal">Strategy DOES NOT EQUAL Tactics<o:p></o:p></p>
<p class="MsoNormal">Strategy = the WHAT – what are you doing and why?<o:p></o:p></p>
<p class="MsoNormal">Tactics = the HOW – using the most appropriate measurement
model to get there.<o:p></o:p></p>
<p class="MsoNormal">To figure out what you want to measure, start with a HYPOTHESIS.<o:p></o:p></p>
<p class="MsoNormal">If X then Y then Zshort-term then ZLong-term<o:p></o:p></p>
<p class="MsoNormal">In other words, did we do what we said we’re going to do?)<o:p></o:p></p>
<p class="MsoNormal">Example:</p><p class="MsoNormal"></p><ul style="text-align: left;"><li><span style="text-indent: -0.25in;">Did people participate in program?</span></li><li><span style="text-indent: -0.25in;">Did they change KSA (knowledge, skills, attitude)?</span></li><li><span style="text-indent: -0.25in;">So what? (the short term outcome)</span></li><li><span style="text-indent: -0.25in;">So what – because of the short term, what
happened long term?</span></li></ul><p></p><p class="MsoListParagraphCxSpFirst" style="mso-list: l2 level1 lfo4; text-indent: -0.25in;"><!--[if !supportLists]--><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="mso-list: l2 level1 lfo4; text-indent: -0.25in;"><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="mso-list: l2 level1 lfo4; text-indent: -0.25in;"><o:p></o:p></p>
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<p class="MsoNormal">If people complete the leadership dev program, then they
improve their delegation skills which will reduced stress and increase optimism
(short term) which increases retention of new managers (long term).<o:p></o:p></p>
<p class="MsoNormal">Map out your hypothesis, then ask “what data do we need to prove
that?”<o:p></o:p></p>
<p class="MsoNormal">Next challenge: how do we get data to show short term and
long term outcomes?<o:p></o:p></p>
<p class="MsoNormal">This may be through a GROWTH REPORT – a self-reporting rubric
(e.g., for the leadership program example) or ask on an evaluation form “what
was the most impactful part of this program?”<o:p></o:p></p>
<p class="MsoNormal">She showed an example of using Typeform to ask questions
during training in real time – creates visual reports in real time.<o:p></o:p></p>
<p class="MsoNormal">Over relying on common models (e.g, LTEM, Kirkpatrick) may
be adding more complexity, cost, resources. You may not need to follow those models,
however, those models give you a way to think about data.</p>
<p class="MsoNormal"><b><a href="https://www.linkedin.com/in/kristintorrence/">Kristin
Torrence</a>, Tailspin – “Learning Engineering 101: Applying Evidence-Based
Practices”<o:p></o:p></b></p>
<p class="MsoNormal"><i>Like the title of this session says, Kristin took us on an
overview of learning engineering practices and processes – a lot covered in a
short time. Here are some of the highlights:<o:p></o:p></i></p>
<p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjIwEhZyAWt16RyQhscMVuu0oZ1SHPYVFX4ZpStHUqsLOXz2UBEH-0V5gylr4J3TmBC1NfVyo6SmXvNYGNeNZ8TfPFKCOCymEEihLVgD4V2Fi7VSA4_zKRMBiXhww7lxU0T3u_9TRgf09Yxc0O3QIzxcxdid-6qbke0ILz7xmH6VWzsA6XQwqnR/s2016/core%204_learning%20engineering.jpg" style="clear: left; float: left; margin-bottom: 1em; margin-left: 1em;"><img border="0" data-original-height="1512" data-original-width="2016" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjIwEhZyAWt16RyQhscMVuu0oZ1SHPYVFX4ZpStHUqsLOXz2UBEH-0V5gylr4J3TmBC1NfVyo6SmXvNYGNeNZ8TfPFKCOCymEEihLVgD4V2Fi7VSA4_zKRMBiXhww7lxU0T3u_9TRgf09Yxc0O3QIzxcxdid-6qbke0ILz7xmH6VWzsA6XQwqnR/s320/core%204_learning%20engineering.jpg" width="320" /></a></div><br />LEARNER PERSONAS - design decision support our learners?”
Embody WHO your learners are. Create an “empathy map” to document what they
think, feel, say, do (or what you want them to think, feel, say, do as a result
of your learning experience).<o:p></o:p><p></p>
<p class="MsoNormal">EVIDENCE-CENTERED DESIGN – what learners need to DO. <o:p></o:p></p>
<p class="MsoNormal">Create a Task Shell Canvas (document what people need to DO)<o:p></o:p></p>
<p class="MsoNormal">Conjecture Map – takes your HYPOTHESIS to EXPECTED OUTCOME<o:p></o:p></p>
<p class="MsoNormal">Communicate your design to stakeholders through wireframes,
prototypes, or an MVP (minimum viable product)<o:p></o:p></p>
<p class="MsoNormal">USER TESTING? Yes! Do it!<o:p></o:p></p>
<p class="MsoNormal">EVALUATE & MEASURE<o:p></o:p></p>
<p class="MsoNormal">Are learners transferring what they’ve learned on the job?<o:p></o:p></p>
<p class="MsoNormal">Did learners find the training beneficial?<o:p></o:p></p>
<p class="MsoNormal">ANALYZE THE DATA</p><p class="MsoNormal"></p><ul style="text-align: left;"><li><span style="text-indent: -0.25in;">Look for patterns/trends</span></li><li><span style="text-indent: -0.25in;">Analyze data for statistical and practical
signficance</span></li><li><span style="text-indent: -0.25in;">Review the context/interpret results</span></li><li><span style="text-indent: -0.25in;">Draw conclusions</span></li></ul><p></p><p class="MsoListParagraphCxSpFirst" style="mso-list: l4 level1 lfo5; text-indent: -0.25in;"><!--[if !supportLists]--><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="mso-list: l4 level1 lfo5; text-indent: -0.25in;"><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="mso-list: l4 level1 lfo5; text-indent: -0.25in;"><o:p></o:p></p>
<p class="MsoListParagraphCxSpLast" style="mso-list: l4 level1 lfo5; text-indent: -0.25in;"><o:p></o:p></p>
<p class="MsoNormal"><b><a href="https://www.linkedin.com/in/rancegreene/">Rance
Greene</a>, School of Story Design – “Story Design: A Foundationally Human
Approach to Instruction”<o:p></o:p></b></p>
<p class="MsoNormal">How do we humanize instruction? Why, with stories of course!
<i>Rance runs a great session – his genius is getting the crowd to talk amongst
themselves for much of the time, asking probing questions that help us
collectively discover the storytelling framework. He shows videos of really
boring training and then at the end, transforms that same boring training
experience into something MUCH MORE HUMAN</i>.<o:p></o:p></p>
<p class="MsoNormal">So much of learning comes back to ATTITUDE – we want people to
feel/be enlightened, empowered, confident, changed as a results of our
training.<o:p></o:p></p>
<p class="MsoNormal">To humanize the learning experience, talk to YOU the
learner; make it conversational.<o:p></o:p></p>
<p class="MsoNormal">Belonging is about TELLING STORIES, having a CONVERSATION,
creating of feeling of YOU’RE NOT ALONE.<o:p></o:p></p>
<p class="MsoNormal">The elements of story = RELATABLE CHARACTERS + STRONG
CONFLICT (this crease a DESIRE FOR RESOLUTION)<o:p></o:p></p>
<p class="MsoNormal">Want to get more into Story Design? Be sure to pick up a
copy of Rance’s book: <a href="https://www.amazon.com/Instructional-Story-Design-Develop-Stories/dp/1950496597">Instructional
Story Design: Develop Stories that Train</a>.<o:p></o:p></p>
<p class="MsoNormal"><b>Wrap Up<o:p></o:p></b></p>
<p class="MsoNormal">All of that in one and a half days. I missed the final half
day, which included some enticing sessions like <a href="https://www.linkedin.com/in/kevinmyates/">Kevin Yate’s</a> L&D<b> “Detective
Measurement Mysteries”</b> and <a href="https://www.linkedin.com/in/marksheppard/">Mark Sheppard</a>’s <b>“You
Want it When? Lessons Learned From a Short-Notice Gap Training Project”.<o:p></o:p></b></p>
<p class="MsoNormal">If you’re looking for a smaller conference setting that
doesn’t have a huge expo that you then feel compelled to walk through and
collect swag, this one is for you. <o:p></o:p></p>
<p class="MsoNormal">I’ve been a huge Core 4 fan since its inception and I’m sure
I’ll be back. Keep your eyes out for the next one!</p><p></p>Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-71722445476901265302023-02-16T13:27:00.004-05:002023-02-16T14:59:48.577-05:00ATD Tech Knowledge 2023 – Conference Summary #ATDTK23<p><span face="Arial, sans-serif"></span></p><div class="separator" style="clear: both; text-align: center;"><span style="font-family: arial;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjbjPHgUlzOjECscglEjYzlx74du1M8FZEf1AC4xQcDUAyXUVrSaftlis9lW6wVaxewBXAw7DISuluN8UQMOAV9uKhgovmDOezdbxUe9xgZqCmx9vIFoAfAJiCae_XFod6hMFg6_h2nYiGSQoDvWxgEWZ170KTQeI9duxomt8sRMgXUL9U--w/s4032/IMG_3211.jpeg" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img alt="A photo of the steamboat docked along the New Orleans Waterfront. It says "City of New Orleans' on the stern. The paddlewheel is visible." border="0" data-original-height="3024" data-original-width="4032" height="150" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjbjPHgUlzOjECscglEjYzlx74du1M8FZEf1AC4xQcDUAyXUVrSaftlis9lW6wVaxewBXAw7DISuluN8UQMOAV9uKhgovmDOezdbxUe9xgZqCmx9vIFoAfAJiCae_XFod6hMFg6_h2nYiGSQoDvWxgEWZ170KTQeI9duxomt8sRMgXUL9U--w/w200-h150/IMG_3211.jpeg" title="New Orleans Steamboat" width="200" /></a></span></div><span style="font-family: arial;">It’s already
been a week since I got back from New Orleans, but the memories are still
strong. </span><p></p><p><span style="font-family: arial;">The smells of Bourbon Street and the French Quarter perhaps a bit too
strong – but the sights were amazing, the conference was intimate and inspiring,
and the Louisiana gulf red fish (two nights in a row!) made it a worthwhile
trip on the food alone.</span></p><p class="MsoNormal"><span style="font-family: arial;">People are still warming back up to travel and in-person conferences. TK
was a bit smaller than past years, but the intimacy made for real connection.
There wasn’t a traditional Expo with booth after booth of vendors. Instead, a few
focused stands where people could talk to (mostly) tech and tool companies. The
lunches were lunch & learns, hosted by different tech/tool providers who
then had to try and present a session over a ballroom of people talking and eating.</span></p>
<p class="MsoNormal"><span style="font-family: arial;"><span face=""Arial",sans-serif">Best thing of all? Connecting
and reconnecting with L&D peers from all over the place. I’d name all the
names, but that just feels like pure name-dropping </span><span face=""Segoe UI Emoji",sans-serif" style="mso-ascii-font-family: Arial; mso-bidi-font-family: Arial; mso-char-type: symbol-ext; mso-hansi-font-family: Arial; mso-symbol-font-family: "Segoe UI Emoji";">😊</span><span face=""Arial",sans-serif"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-family: arial;">Here are my session
recaps from two days at ATDTK23:<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family: arial;">TUESDAY –
February 6, 2023<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family: arial;">Opening
Keynote – <span style="mso-spacerun: yes;"> </span>Limitless: Supercharge Your
Brain to Learn Faster and Remember More (Jim Kwik)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><span face=""Arial",sans-serif">Touted as a “world-renowned brain coach”,
Jim Kwik is on a mission to help people get more out of learning and
productivity. <span style="mso-spacerun: yes;"> </span></span><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">He's
got a popular podcast - no sponsors/ads - democratizing the info. Each podcast
is 20 minutes (keeping it short so we can focus).<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><a href="https://www.jimkwik.com/">https://www.jimkwik.com/</a>
(go to “more” to find the podcast link)<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">The
forgetting curve. Within two days of first exposure, we lose 80% of what we
learned.</span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"></p><ul style="text-align: left;"><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">How
do we maintain emotional buoyancy or resilience?</span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">How
do we stay focused with so many distractions?</span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">How
to activate or engage a stagnant mind?</span></li></ul><p></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Two
big dips in our minds/memory - when we graduate and when we retire.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Information
+ Emotion = Long term memory retention</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">“When
the body moves, the brain grooves.”</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Information
Fatigue Syndrome (Information anxiety). People are drowning in information but
starving for the skills to keep up and get ahead</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Meta learning
-- learn how to learn = the art and science of learning how to learn</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Your
ability to learn is the ultimate competitive advantage.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Kids
graduating now could have 14+ CAREERS in their lifetime…things are changing so
rapidly.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">BE
FAST (use this to help you learn/focus better!)</span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><br /></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">B = Belief</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">.
If you believe you can or you can't, either way you're right. <b>All behavior
is belief driven.</b> A belief is something you hold true. In order to create a
new result, you need a new behavior. And you need a belief that even says it's
possible. "You'll see it when you believe it."<span style="mso-spacerun: yes;"> </span>Instead of saying I don't have a great
memory, say I don't have a great memory…yet."<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"> <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">E = Exercise</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">.
Not necessarily physical exercise, but that does help. Exercise is practice and
practice makes progress. Common sense is not common practice.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"> <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">F = Forget</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">.
Your mind is like a parachute and it only works when it's open. If your cup s
full, there's no room for more information/knowledge. Many of us with 20 years
of experience have one year of experience that we've practiced for 20 years.
Get into zen, beginner's mind. Forget about what you know bout the subject so
you can learn something new. Also forget about distractions. You're not multi
tasking, you're TASK<span style="mso-spacerun: yes;"> </span>SWITCHING. The
human brain can't do more than one thing cognitively at one time. Why you
should task switching 1) Task switching costs you time - to go from one to the
other, you have to refocus yourself. 2) It also creates mistakes. 3) it takes
your energy; uses more brain glucose. Trying to do too much at the same time.
Forget about what you know about a subject and forget about distractions.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"> <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">A = Active</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">.
People don't learn by pushing information inside their heads. Don't learn
thorugh consumption - we learn best through CREATION. How can you make your
learning more active? Learning is not a spectator sport. Some people take
notes. Handwriting notes actually scores better than digital notes. Because you
can't handwrite as fast as the guy can speak, it forces you to be active.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Jim Kwik notetaking methods (google
that) - capture/create - take notes on the left side (capture) ;on the right
side you make notes (create) - how am I going to use this, what questions do I
have?<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"> <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">S = State</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">.
Your emotional state.<span style="mso-spacerun: yes;"> </span>State regulation.
Emotional resilience. You control how you feel.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Take regular brain breaks. Move. Hydrate
(30% better focus when we're hydrated?). <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Breathe. The bottom 2/3 of your
lungs absorb most of the oxygen. If you're diaphragm is collapsed, you don't
get as much focus, etc.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"> <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">The Pomodoro Effect. We can stay
focused for about 20-25 mins. Work in shifts then take brain breaks.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"> <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Have a "to feel list" -
here are three ways I want to feel today. (alongside your to do list)<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"> <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Two most powerful words = I AM (then
whatever you put on it)<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">You don't have focus, you do it. You
don't have memory. You do it.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"> <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Take your energy back. You don't
have motivation, you follow a process.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Purpose, energy, focus, small simple
steps. That's how you motivate yourself.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"> <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">T = Teach</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">.
Fastest way to learn is to learn it with the intention of teaching someone
else.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><span style="mso-spacerun: yes;"> </span>"The Explanation Effect" - when you
learn something with the intention of explaining it to someone else, you learn
it better.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;">To
better remember names: Remember MOM. (People don't care how much you know until
they know how much they care. People will forget what you said, but they'll
always remember how you made them feel.)</span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><br /></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l11 level1 lfo1; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">M = motivation. (why do I want
to remember this person's name? if you can't come up with a reason, you
won't remember)<o:p></o:p></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l11 level1 lfo1; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">O = Observation. It's not your
retention, it's your ATTENTION. Listen --> scramble those letters and
it spells silent. We often don't listen well because we're trying to
figure out what we want to say.<o:p></o:p></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l11 level1 lfo1; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">M = methods. Plentiful methods
out there. Subscribe to his free podcast. It will cost your attention,
that's it.</span></li></ul>
<p class="MsoNormal"><span style="font-family: arial;">*** Lots of
great tips and ideas in this really active session. He had us moving and
grooving, for sure. Probably some rehash of core concepts for most L&D
professionals, but always good to refresh. I did buy his book <a href="https://www.amazon.com/Limitless-Upgrade-Anything-Faster-Exceptional/dp/1401958230/ref=asc_df_1401958230/?tag=hyprod-20&linkCode=df0&hvadid=508977995883&hvpos=&hvnetw=g&hvrand=10490286799405534559&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9001783&hvtargid=pla-903167088184&psc=1">Limitless</a>
– because who doesn’t want fewer limits in life?</span></p>
<p style="margin: 0in;"><b><span style="font-family: arial; font-size: 11pt;">____</span></b></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Learning
Data for Analytics and Action (Megan Torrance, Torrance Learning)</span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Data
and analytics – it’s a mashup of two things - like chocolate and peanut butter
- they go better together!</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">xAPI
= a way to manage and store large amounts of data<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Analytics
= what you DO with that data</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Book to check out: <a href="https://www.amazon.com/Measurement-Demystified-Creating-Analytics-Reporting/dp/1950496899" target="_blank">Measurement Demystified (David Vance and Peggy Parskey)</a><span style="mso-spacerun: yes;"> </span>2021</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Why
do we measure learning development?</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">In the poll the audience rated their top answers as: assess gaps; evaluate programs, monitor results,
establish benchmarks</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">xAPI
= experience API (application programming interface)<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">xAPI
is free; but it does require tools that are not free.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">It
doesn't DO anything, but it's how we talk about what it does.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">SCORM
= time, score, location, status, answers (low barriers to entry, interoperable
data specification).<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">The
data that's interesting about our leadership programs should be different than
the data that's interesting about our safety programs, etc. But we've got one
set of data to review for everything in our LMS via SCORM - it's a limited
vocabulary. SCORM is a vocabulary.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">xAPI
is more like grammar. Action verb object results content. It's more like LEGOs.
You can mix and max - you follow the same grammar, but you can mix and match.</span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiAGdSrTFmicsV0wn8njSHIesWF0LPqHsi4Oy_XcaUw_ucmLTEH_kNvf20MaboNZen9lZcV0Pxv4FZwsfVlE3M1yX_MW4jWtoSt45if8Jr2h_m_lM-sjNGkSVsESse8PKUcOeTKQvXRcpWWfBsddcgH-X00USOe19ZkmFiozl8jZmzYRO6icg/s4032/IMG_3233.jpeg" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><span style="font-family: arial;"><img alt="Photo of a slide from the presentation. Slide reads Action verb object result context across the top with a series of example xAPI statements below" border="0" data-original-height="3024" data-original-width="4032" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiAGdSrTFmicsV0wn8njSHIesWF0LPqHsi4Oy_XcaUw_ucmLTEH_kNvf20MaboNZen9lZcV0Pxv4FZwsfVlE3M1yX_MW4jWtoSt45if8Jr2h_m_lM-sjNGkSVsESse8PKUcOeTKQvXRcpWWfBsddcgH-X00USOe19ZkmFiozl8jZmzYRO6icg/w320-h240/IMG_3233.jpeg" title="xAPI grammar" width="320" /></span></a></div><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">You
can feed the open text into a semantic tool to then get the "vibe" of
the comments.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">You
can do a lot of useful things with xAPI - deliver and track outside of the LMS;
track offline training, plus a bunch of other stuff. Megan says, you can do all of this
without xAPI, but it's not recommended.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">xAPI
drips data - activity statements - into the Learning Record Store (LRS), the
official storage place of xAPI. xAPI is the plumbing.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">"Learning
Analytics is the science and art of gathering, processing, and interpreting
data and communicating results…designed to improve individual and org
performance and inform stakeholders." (Learning Analytics book)</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Reporting</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">
= sharing regular and routine information vs. <b>Analytics</b> = answering
exploratory questions</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Framework
for using data (it's not just about analytics): <o:p></o:p></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l10 level1 lfo2; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">archive</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">
(store and secure, credentialing)<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l10 level1 lfo2; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">analyze</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">
(descriptive, diagnostic, predictive, prescriptive)<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l10 level1 lfo2; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">act on</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">
(recommend learning, personalize & adapt learning,</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Energy
management - as an instructional designer, you don't have to go off and get a
masters in Data Science. But you need some data fluency, data literacy (federal
reserve board has some courses on data science). Your job as a learning
professional is essential to those data scientists. The data scientists need to
work with the learning team, otherwise they don't get the learning bit - they
need us to tell them. The DS should be asking "tell us which of these
things is interesting to you."</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">If
you don't get IT involved in this, you will fail.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Most
orgs start at the top and work downward to deeper questions:<br /><br /></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l17 level1 lfo3; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Descriptive
- what happened?</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"> Check out the activity stream
- e.g., the total # of interactions per users. Math & statistics<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l17 level1 lfo3; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Diagnostic -
why did this happen?</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"> (ask an upfront question about
why this program is important to you…why this matters - you can't get that
data out of SCORM!) - then compare that to what they answered at the end
and what changed….Statistics<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l17 level1 lfo3; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Predictive -
what will happen? </span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">If you see trouble happening,
you can change that course. <a href="https://www.learningguild.com/articles/a-crucial-blended-learning-tool-the-traffic-light-dashboard/">The
Traffic Light Dashboard</a> - Learning Guild article. Data science.<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l17 level1 lfo3; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Prescriptive
- how can we make X happen? </span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"><span style="mso-spacerun: yes;"> </span>- Data science & machine learning</span></span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">She
mentioned Ben Betts Learning Maturity Model (I’m not finding a link to the
article, but links to a bunch of webinars Ben did) - benchmark yourself against
other orgs</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"></span></b></p><div class="separator" style="clear: both; text-align: left;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgGypxcqDULTU4umoqZhzfuXhKRMcuWOR0VDINteQk91s_Ay6JRnAKFpPfyRA1RQ1QMFsUhix0pxMN8AMwl80j5skgaaJExRsdwQBYaboYtogBOW6lREteaoEzUQ_QudrJOE2iYo5ggcC7pvrQRuE06gWHAJ9KIAirxRZoZJhXC_jrq958ZuQ/s4032/IMG_3234.jpeg" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><span style="font-family: arial;"><img alt="Photo of a slide. it shows a circle diagram with 5 steps laid out: Make a plan, define questions, gather & store data, analyze & iterate, visualize and share results" border="0" data-original-height="3024" data-original-width="4032" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgGypxcqDULTU4umoqZhzfuXhKRMcuWOR0VDINteQk91s_Ay6JRnAKFpPfyRA1RQ1QMFsUhix0pxMN8AMwl80j5skgaaJExRsdwQBYaboYtogBOW6lREteaoEzUQ_QudrJOE2iYo5ggcC7pvrQRuE06gWHAJ9KIAirxRZoZJhXC_jrq958ZuQ/w320-h240/IMG_3234.jpeg" title="Getting started" width="320" /></span></a><b><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"></span></b></div><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Getting
started</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></span><p></p>
<ol start="1" style="margin-top: 0in;" type="1">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l5 level1 lfo4; tab-stops: list .5in; text-align: left; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Make a plan <o:p></o:p></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l5 level1 lfo4; tab-stops: list .5in; text-align: left; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Define questions<o:p></o:p></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l5 level1 lfo4; tab-stops: list .5in; text-align: left; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Gather & Store data<o:p></o:p></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l5 level1 lfo4; tab-stops: list .5in; text-align: left; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Analyze & iterate<o:p></o:p></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l5 level1 lfo4; tab-stops: list .5in; text-align: left; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Visualize and share results</span></li></ol>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><br /></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><br /></span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><br /></span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><br /></span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Map
out your learning data ecosystem - activity, storage, analysis, aggregate.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"> <o:p></o:p></span></p>
<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj7_IxFMwY1_Fg_r7gvkGhEzI-J5pgAS5q4LHT87z59nnIHE3EJMYPhUBUgX7ljCKR8rdUeZeQcU2iFTEi861IUIyyMJ9QefXKHq74-IKPJ0-Ov9zjaiNiPsZ5uewzMsVxxCoydVgS84cJBi0yh_nDDGQX4KFgr4noIsouRWs_7hmBgQpaS0A/s4032/IMG_3235.jpeg" style="margin-left: 1em; margin-right: 1em;"><span style="font-family: arial;"><img alt="Photo of a slide. At the top it reads "This might be your learning data ecosystem". There is a mostly hand-drawn diagram showing how different parts of learning ecosystem connect and feed into each other." border="0" data-original-height="3024" data-original-width="4032" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj7_IxFMwY1_Fg_r7gvkGhEzI-J5pgAS5q4LHT87z59nnIHE3EJMYPhUBUgX7ljCKR8rdUeZeQcU2iFTEi861IUIyyMJ9QefXKHq74-IKPJ0-Ov9zjaiNiPsZ5uewzMsVxxCoydVgS84cJBi0yh_nDDGQX4KFgr4noIsouRWs_7hmBgQpaS0A/w320-h240/IMG_3235.jpeg" title="This might be your learning data ecosystem." width="320" /></span></a></div><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;">The
value of the questions you ask has a HUGE impact on the value of your analysis:</span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><br /></span></p>
<ol start="1" style="margin-top: 0in;" type="1">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l0 level1 lfo5; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">What does the organization
need? What are we curious about (the business, the learning team, the
learner)<o:p></o:p></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l0 level1 lfo5; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">What do evaluation frameworks
suggest to us? She shows using Thalheimer's LTEM model.<o:p></o:p></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l0 level1 lfo5; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Where is the data to answer our
questions?<o:p></o:p></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l0 level1 lfo5; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Form hypotheses and analyze -
exploratory analysis vs. hypothesis testing<o:p></o:p></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l0 level1 lfo5; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Gather and stores your data -
capture and send activity data (your elearning authoring tool can probably
do this, custom code, other business tools); receive & store the data
(an LRS); analyze the data (if you have a tool that has a reporting
function, pull into into an aggregated tool - LRS's often have analytics
tools - that interesting layer of graphics); Downstream analysis and
visualization tools (Tableau, Power BI; etc - the powerful tools the rest
of your org is already using)</span></li></ol>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">The
LRS can also give data BACK to the learning experience. (With SCORM, data
cannot be shared from course to course, but you can do that with xAPI).</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">How
do we communicate it?</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Pretty
charts and graphs! Check out books like "Show Me the Numbers"<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">This
is how you make your case to get the budget, the access, the permission to do
that next layer of analytics.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Megan topped things off with her favorite quotes about data:</span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><br /></span></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiAg68jnoHkdkgzfL7ST_BWT6jLa5tStICIUK1unJWqH2zFTFC1Uwt_kQ2a2YuCAY6epI1gBJFG4LywW6NT5rY0-EFk4hf_Cs-kZuPlSvwn3OHFC5OUfvu25i2R_i0-7jOC4rWmc_9kKCWLHtuUqlF8t0KrdtCinnf9kpZfZWZHntSGZayDvg/s4032/IMG_3236.jpeg" style="margin-left: 1em; margin-right: 1em;"><span style="font-family: arial;"><img alt="A series of quotes on data." border="0" data-original-height="3024" data-original-width="4032" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiAg68jnoHkdkgzfL7ST_BWT6jLa5tStICIUK1unJWqH2zFTFC1Uwt_kQ2a2YuCAY6epI1gBJFG4LywW6NT5rY0-EFk4hf_Cs-kZuPlSvwn3OHFC5OUfvu25i2R_i0-7jOC4rWmc_9kKCWLHtuUqlF8t0KrdtCinnf9kpZfZWZHntSGZayDvg/w320-h240/IMG_3236.jpeg" title="Quotes about data" width="320" /></span></a></div><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"></span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><br /></span></p>
<p style="margin: 0in;"><b><span style="font-family: arial; font-size: 11pt;">____</span></b></p><p class="MsoNormal" style="background-color: white; background: white; line-height: normal; margin-bottom: 0in;"><b><span style="color: #333333; font-family: arial; mso-fareast-font-family: "Times New Roman";">Best Practices in Instructional Design for the Accidental
Instructional Designer (Cammy Bean, Kineo) </span></b></p>
<p class="MsoNormal" style="background-color: white; background: white; line-height: normal; margin-bottom: 0in;"><span style="color: #333333; font-family: arial; mso-fareast-font-family: "Times New Roman";">This was my session!</span></p><p class="MsoNormal" style="background-color: white; background: white; line-height: normal; margin-bottom: 0in;"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiMaFfR1Q1GdQJ5kkXDZNPgxkYz5NsR2Vjn0_uN4xTfGixtNAvBIFbsSqi6SYG15BE64dQi5B3a5ebdQv_pdll-iXmH9MnEpdxV1dz4G3sSFQPp6Txe1cPjrzAMaLmCiEXTa52bTd16qt4qMn5ejwDjTKdvV6Kw2ZxOEpvC-Yk7GBJ68QOf0g/s848/accidental%20ID.JPG" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><span style="font-family: arial;"><img border="0" data-original-height="640" data-original-width="848" height="242" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiMaFfR1Q1GdQJ5kkXDZNPgxkYz5NsR2Vjn0_uN4xTfGixtNAvBIFbsSqi6SYG15BE64dQi5B3a5ebdQv_pdll-iXmH9MnEpdxV1dz4G3sSFQPp6Txe1cPjrzAMaLmCiEXTa52bTd16qt4qMn5ejwDjTKdvV6Kw2ZxOEpvC-Yk7GBJ68QOf0g/s320/accidental%20ID.JPG" width="320" /></span></a></div><span style="color: #333333;"><span style="font-family: arial;">We talked about Learning Pie and the well-rounded learning professional.
What’s your sweet spot? Was it Learning, Creativity, Technology, or Business
expertise that brought you to ID? What’s your weakness and how can you build
your skills in that area? </span></span><div><span style="color: #333333;"><span style="font-family: arial;"><br /></span></span></div><div><span style="color: #333333;"><span style="font-family: arial;">I love connecting with those of us who are new to the
field and figuring things out for the first time. If you got here by accident,
you are not alone.</span></span><p></p>
<p style="margin: 0in;"><b><span style="font-family: arial; font-size: 11pt;"><o:p> </o:p></span></b></p><p style="margin: 0in;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjG846r3rcsK1WouGrT39iCjeBZzYEdn0tRmkQhQ7QQBwXjV3PpVEMbbRMt66q7Nbc060IPXcpMW94V-oOBhx8iBtPaL75qj4h8dnin43bm8UQHgrk3Q04HONya5i4HYni33oXnFkY-PqJEvvpWTcTuqF-mK0e2GZkHbxEvQS2UHM5tHLnO5A/s4032/IMG_3241.jpeg" style="clear: right; float: right; font-weight: bold; margin-bottom: 1em; margin-left: 1em;"><span style="font-family: arial;"><img alt="Two women, talking. Cammy is leaning against a table with a sharpie marker in hand and a copy of her book. She is wearing a jean jacket and a dress. She is talking to a woman with dark hair, who is wearing a black and white shirt and black pants." border="0" data-original-height="4032" data-original-width="3024" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjG846r3rcsK1WouGrT39iCjeBZzYEdn0tRmkQhQ7QQBwXjV3PpVEMbbRMt66q7Nbc060IPXcpMW94V-oOBhx8iBtPaL75qj4h8dnin43bm8UQHgrk3Q04HONya5i4HYni33oXnFkY-PqJEvvpWTcTuqF-mK0e2GZkHbxEvQS2UHM5tHLnO5A/w151-h200/IMG_3241.jpeg" title="Book Signing" width="151" /></span></a></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"><span face=""Arial",sans-serif" style="font-size: 11pt;"><o:p><br /></o:p></span></span></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"><span face=""Arial",sans-serif" style="font-size: 11pt;"><o:p><br /></o:p></span></span></p><span style="font-family: arial; font-size: 11pt;">Later in the day, there was a book signing event for all the ATD authors onsite. </span><span style="font-family: arial; font-size: 11pt;">Here's me with Nina Rao who stopped by. It was great to hear Nina's accidental ID story.</span><p></p><p style="margin: 0in;"><b><span style="font-family: arial; font-size: 11pt;">____</span></b></p><p style="margin: 0in;"><b><span style="font-family: arial; font-size: 11pt;"><br /></span></b></p><p style="margin: 0in;"><b><span style="font-family: arial; font-size: 11pt;">Using
Rapid Development to Reduce Training Time & Design Debt (Cait Quinn, Sirius
XM)</span></b></p>
<p class="MsoNormal"><span style="font-family: arial;">Case study
about Cait’s experience with her team to streamline and mature their production
process. This was a great session with a lot of hands-on, tactical ideas for
learning teams struggling with rapid timelines and rapidly changing product offerings.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">The
team:<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Global
remote team supporting international contact centers<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">3
IDS, 1 Walk Me Specialist, 1 Learning Technologist</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Learners:<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l6 level1 lfo13; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">answer phones or chat conversation
(Agents)<o:p></o:p></span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l6 level1 lfo13; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">18-24 years old<o:p></o:p></span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l6 level1 lfo13; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">English is second or third language<o:p></o:p></span></span></p>
<p class="MsoListParagraphCxSpLast" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l6 level1 lfo13; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Last year trained 15,000 people</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Trainers:<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Trainers
teach different classes; they are SMEs turned trainers; may have weak
facilitation skills<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">2020
had to shift to virtual classroom where had been all ILT.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">The
feedback/the challenge:<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l4 level1 lfo14; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><!--[endif]--><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">"Class is too long"</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">
– general feedback that training was too long <o:p></o:p></span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l4 level1 lfo14; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><!--[endif]--><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">"Training is inconsistent"</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">
- Training was inconsistent across trainers. Materials were out of
date/inconsistent. Trainers downloaded content locally and then never went back
for updated versions<o:p></o:p></span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l4 level1 lfo14; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><!--[endif]--><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">"You take too long to
deploy"</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"> - Storyline courses for all elearning content was taking
too long<o:p></o:p></span></span></p>
<p class="MsoListParagraphCxSpLast" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l4 level1 lfo14; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Multiple nuanced versions of courses
created backlog (e.g., pricing changes)<br /></span><span face="Arial, sans-serif"><br />How did they fix this?</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"> 1. </span><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Create a
culture of collaboration</span></b></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Built
a "design system" in Rise</span></b><br /></span></p><ul style="text-align: left;"><li><span style="font-family: arial;"><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;"><span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Created a library of content that
any designer could use<o:p></o:p></span></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Documented how to create a good
piece of learning material - personas, how to use their logo, how to publish
out to LMS correctly<o:p></o:p></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Loaded all the fonts in to Rise<o:p></o:p></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Using Rise, contractors and
designers could all use it<o:p></o:p></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Built presentation and handout
templates in Google slides<o:p></o:p></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Got buy in from the whole team
because they owned it<o:p></o:p></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Templates eliminated the overload of
choices that you have when you have a blank canvas<o:p></o:p></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">(YES - this is maturity -
establishing process and governance)<o:p></o:p></span></li></ul><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Started using open working Zoom
sessions to get things done</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"> - informal open sessions for
brainstorm, feedback, building connections (sounds like Kineo's squirrel pit!)</span></span><p></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Set up internal cloud based sharing
system</span></b><br /></span></p><ul style="text-align: left;"><li><span style="font-family: arial;"><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;"><span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">IT switched from MS Office to Google
Workspace<o:p></o:p></span></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Team loads everything to Google
Workspace<o:p></o:p></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Set up an Articulate Rise Team<o:p></o:p></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Also set up Workspace for trainers
(they can view but not download)<o:p></o:p></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Cloud-based video development
(Powtoon)</span></li></ul><p></p>
<p class="MsoListParagraphCxSpFirst" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l13 level1 lfo11; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l13 level1 lfo11; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l13 level1 lfo11; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l13 level1 lfo11; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l13 level1 lfo11; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l13 level1 lfo11; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l13 level1 lfo11; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpLast" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l13 level1 lfo11; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpFirst" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l1 level1 lfo12; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l1 level1 lfo12; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l1 level1 lfo12; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l1 level1 lfo12; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpLast" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l1 level1 lfo12; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in; margin-left: 27.0pt; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 27pt;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">NOW: The team owns the work, not the
person. </span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">No single knowledge holder, lower stress, higher flexibility.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"> 2. </span><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Modernize
the Classroom</span></b> </span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"></p><ul style="text-align: left;"><li><span style="font-family: arial;"><span style="text-indent: -0.25in;">Elearning focuses on high level
concepts</span><span style="text-indent: -0.25in;"> </span></span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">Classroom debrief and activities
(live virtual classroom)</span></span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">Reduced courses from 3.5 hours to 30
minutes – time savings across the board</span></span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">Converted from Storyline to Rise -
Rise is easy, develop more quickly, although limited design choices.</span></span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">Their partner call centers decide if
they're doing ILT or VILT.</span></span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">They are not translating content -
English is the language of their business</span></span></li><li><span style="font-family: arial;"><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; text-indent: -0.25in;"><span style="mso-list: Ignore;"><span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-weight: normal; line-height: normal;"> </span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman"; text-indent: -0.25in;">When they moved to Rise, it was
easier to bring in contract producers to help create courses</span></span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">Combined facilitator guides and
slides</span></span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">One slide presentation with
everything in it - trainer friendly slide notes</span></span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">Eliminated simulations that they had
in place as assessments</span></span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">For systems training, no longer
assessing clicks. The risk is less than it used to be. They decided they were
testing all the wrong things. Don't need to assess that you clicked this
button.</span></span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">Instead you need to learn to listen
to customer and respond appropriately - set this up as scenarios - customers
says x, where would you go next?</span></span></li><li><span style="font-family: arial;"><span style="text-indent: -0.25in;">Implement</span><span style="text-indent: -0.25in;">ed Walk Me and a training
environment for practice…..</span></span></li></ul><p></p><p class="MsoListParagraphCxSpFirst" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l9 level1 lfo9; text-align: left; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l9 level1 lfo9; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l9 level1 lfo9; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l9 level1 lfo9; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l9 level1 lfo9; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l9 level1 lfo9; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l9 level1 lfo9; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
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<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l9 level1 lfo9; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
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<p class="MsoListParagraphCxSpLast" style="line-height: normal; margin-bottom: 0in; mso-add-space: auto; mso-list: l9 level1 lfo9; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">3. <b>Iterate your
Development</b></span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"></p><ul style="text-align: left;"><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">Committed to monthly releases of
training materials</span></span></li><li><span style="font-family: arial;"><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; text-indent: -0.25in;"><span style="mso-list: Ignore;"><span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-weight: normal; line-height: normal;"> </span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman"; text-indent: -0.25in;">Monthly release call with trainers
to show what's changed</span></span></li><li><span style="font-family: arial;"><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; text-indent: -0.25in;"><span style="mso-list: Ignore;"><span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-weight: normal; line-height: normal;"> </span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman"; text-indent: -0.25in;">Established a regular feedback loop</span></span></li><li><span style="font-family: arial;"><span style="mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; text-indent: -0.25in;"><span style="mso-list: Ignore;"><span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-weight: normal; line-height: normal;"> </span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman"; text-indent: -0.25in;">Created a form for trainers to
submit feedback</span></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman"; text-indent: -0.25in;">Small changes can be updated the
next day; bigger changes get batched for monthly release cycles</span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">Became OK with imperfection</span></span></li><li><span style="font-family: arial; mso-fareast-font-family: "Times New Roman"; text-indent: -0.25in;">Now can make changes on the fly if needed</span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">Use sprints as opportunities to
launch and test</span></span></li><li><span style="text-indent: -0.25in;"><span style="font-family: arial;">Engaged internal SMEs (instead of
the training/ID team assuming they were the experts)</span></span></li></ul><p></p><div class="separator" style="clear: both; text-align: center;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgrtSOuOpTR_pcac6sBJpS_NqjEHm5eU1vhN8eZMyLqP6nSpMD6jZk-6HGAqXrU7KLSwrome1b9hgkUdxVw179lUy32ShSBzrCkZ_hLSJTmDhP_I36vFxAxkxhLKmL0Sf0e88pTsiJRD7n8PyJB9poWZB2sKq_ojBaiNnTV0Obzi2EkKa4x2w/s4032/IMG_3239.jpeg" style="margin-left: 1em; margin-right: 1em;"><img alt="Photo of a slide. At the top it reads, "How it Went". There are two columns. On the left side, "Lessons Learned" and on the right side, "Wins."" border="0" data-original-height="3024" data-original-width="4032" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgrtSOuOpTR_pcac6sBJpS_NqjEHm5eU1vhN8eZMyLqP6nSpMD6jZk-6HGAqXrU7KLSwrome1b9hgkUdxVw179lUy32ShSBzrCkZ_hLSJTmDhP_I36vFxAxkxhLKmL0Sf0e88pTsiJRD7n8PyJB9poWZB2sKq_ojBaiNnTV0Obzi2EkKa4x2w/w320-h240/IMG_3239.jpeg" title="How it Went" width="320" /></a></span></div><p></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-no-proof: yes;"><o:p> </o:p></span></p>
<p style="margin: 0in;"><b><span style="font-family: arial; font-size: 11pt;">____</span></b></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">An
Introduction to Evaluating Usability in Immersive Technology (Jennifer Solberg,
Quantum Improvements Consulting)</span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Usability
= the extent to which an interface is easy/pleasant to use. It’s about making
sure your solutions provide value. And in the world of immersive technology, it
turns out it’s also about making sure the experience is NOT “barfy”).</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Usability
is just one factor to look at: also consider whether it’s useful, valuable,
desirable, accessible, credible, findable. (see <a href="https://www.google.com/search?q=morville%27s+user+experience+honeycomb&rlz=1C1CHBD_enUS1005US1005&sxsrf=AJOqlzWU8fxkNScaiwsXz5jEeL119b78mw:1676493441020&source=lnms&tbm=isch&sa=X&ved=2ahUKEwi1hpTgsJj9AhWiVDUKHVm-C-EQ_AUoAXoECAEQAw&biw=1536&bih=722&dpr=1.25#imgrc=AWwpaoc7wO9u0M">Morville’s
User Experience Honeycomb</a>).</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Immersive
training experiences (e.g., the kind with “goggles”) is great for training
because it’s highly emotional and evocative. The way you feel about the
experience matters. If it’s unpleasant, it will sit on the shelf.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Note
that what’s usable for one person is not necessarily usable for someone else.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"></span></p><div class="separator" style="clear: both; text-align: center;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj9eePALXDjfEuvyOuJLZ93x2cwQ5dlgj_87I9jI1yctbJxdEtEFpZB4TKiTLywEcVKZhPyjw5k0GlZxZVE_n2LboYhZmJYq4Mjeym7dVfrQGlE-juCx1KFz5MdkGOFQhKyfFFYuBqriW-kgBBUEUg3Tc7vMWiPbsLHzaDAROj7gJ4CVkWGBQ/s4032/IMG_3242.jpeg" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="3024" data-original-width="4032" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj9eePALXDjfEuvyOuJLZ93x2cwQ5dlgj_87I9jI1yctbJxdEtEFpZB4TKiTLywEcVKZhPyjw5k0GlZxZVE_n2LboYhZmJYq4Mjeym7dVfrQGlE-juCx1KFz5MdkGOFQhKyfFFYuBqriW-kgBBUEUg3Tc7vMWiPbsLHzaDAROj7gJ4CVkWGBQ/s320/IMG_3242.jpeg" width="320" /></a></span></div><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><br />The
Five F’s of Usability: Fit, Feel, Form, Function, Future Use</span><p></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Usability
is not a one time analysis when it’s done. Instead, check usability at frequent
points through the dev process. You want to show IMPROVEMENT over time.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Consider
your testing protocol. Have user stories. Then have people speak what they’re
doing out loud. If they get stuck, watch them struggle, then provide a little support.
If they’re still stuck, then you step in. Ask “What did you expect to happen
when you did that?<br style="mso-special-character: line-break;" />
<!--[endif]--><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Using
immersive tech can improve accessibility for some, but for others it might be a
nightmare.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Do
your demographics first. Plot out the distribution of people and their concerns.
Do we need to account for this?</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">When
testing, let people warm up to the equipment – it can be a lot. Let them calm
down before they really start the training experience. (From personal
experience, I know that the first 5-10 minutes of wearing googles is about me
bumping into walls and falling off bridges, etc. Give people time to adjust!)<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"><o:p> </o:p></span><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">WEDNESDAY,
FEBRUARY 7, 2023</span></b></span></p><p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><b><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";"><br /></span></b></p>
<p style="margin: 0in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="font-size: 11pt;">Day
2 Keynote – Panel Discussion Building Your L&D Team's Data and Analytics
Acumen</span></b><span face=""Arial",sans-serif" style="font-size: 11pt;"><o:p></o:p></span></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in; mso-list: l16 level1 lfo15; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--><span style="font-size: 11pt; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="font-size: 11pt;"><b>Warner
Swain</b>, Business Dev Manager, Barco - projectors, virtual classroom video
technology company - WeConnect Technology<o:p></o:p></span></span></p>
<p style="margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in; mso-list: l16 level1 lfo15; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--><span style="font-size: 11pt; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="font-size: 11pt;"><b>Anthony
Auriemmo</b>, Total Rewards, Workday & People Analytics Leader @ Capri Holdings
Limited (Versace, Jimmy Choo, Michael Kors) - organization pysch background -
15,000 employees worldwide<o:p></o:p></span></span></p>
<p style="margin-bottom: 0in; margin-left: .5in; margin-right: 0in; margin-top: 0in; margin: 0in 0in 0in 0.5in; mso-list: l16 level1 lfo15; text-indent: -0.25in;"><span style="font-family: arial;"><!--[if !supportLists]--><span style="font-size: 11pt; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size: 7pt; font-stretch: normal; font-style: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span><!--[endif]--><span face=""Arial",sans-serif" style="font-size: 11pt;"><b>Yasmin</b>
<b>Gutierrez</b>, Sr. Manager of Learning Experience @ WM (formerly Waste Management).
50,000 employees. Yasmin works on technology, learning platforms and the
evaluation piece.<o:p></o:p></span></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">-------<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">Everyone
on learning team should have basic understanding of technology. <i>"It's
everyone's responsibility to understand the technology that you use."<o:p></o:p></i></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">ATD
Capability model (released Jan 2020) was used at WM to understand where the
team's capabilities stacked up and where people needed development…created a
baseline to understand where the team was. WM is part of the ATD Forum and able
to talk to peers; go to conferences - continue to understand what technologies
are out there. Creating a network around us to learn from each other, our
peers.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">Employees
need to understand the technology that they’re using - and not every role uses
the tech in the same ways.</span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">Lots
of collaboration with the L&D team and the Technology team. It needs to be
an early collaboration.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">WeConnect
pumps out a lot of data – people want to know that Anthony left the class
early, Yasmin raised her hand 3 times, etc.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><b><span style="font-family: arial; font-size: 11pt;">Analytic
Acumen - what do we do with all this data that these systems are collecting?<o:p></o:p></span></b></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">At
WM - it's about partnership - Yasmin was the only analytics person, now she has
analysts, she works with the HR Tech Team - and a people analytics team with a
data scientist, and great vendor partners they work with. They get data from
all these sources, they put together a story and share that out. <o:p></o:p></span></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"><br /></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">6
month program on leadership. They were measuring monthly - not all the way to
predictive analytics. But building consistency of measurement. This high
impact, high visibility program - monthly measuring to see where need to
adjust. E.g., they noticed people weren't meeting with managers as they went
through the program - so they adjusted the program to build in those
checkpoints. <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">Collecting
baseline retention to see how the team was doing and how valuable the program
was to keep retention.<o:p></o:p></span></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"><br /></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">"It
takes a village" - we don't have to know it all. But important to identify
our gaps and get help in those areas.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"><o:p> </o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">Analysts
gather the data and do cleanup, then the senior analysts gather the insights
and make recommendations, then go to graphics team to tell the story visually.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">Start
with - Is this data accurate, was it entered right? Then look for insights.
Then turn the data into something meaningful.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"><o:p> </o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">Capri
did their first Employee engagement survey in October. Noticing that employees
with less than 2 years tenure are more engaged than those who've been longer
than 2 years. But we don't yet know what the actual driver is to understand
what we're looking at. Need to be responsible in the use of statistics. Partner
with the data analytics team to craft the story; then sense check that story
with leadership. Need to pick up all the pieces and make sure we're telling the
whole story.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="font-size: 11pt;">"You
don't look at data for answers; you look at data for more questions."
Anthony Auriemmo</span></b><span face=""Arial",sans-serif" style="font-size: 11pt;"><o:p></o:p></span></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">Once
you start looking at the data, more questions come, and more people get excited
about looking at the data (so you get more senior buy-in).<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">Data
helps us bring objectivity to the decisions that we make, so we are more
informed and make better decisions.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">Analyze
the date - is it accurate? Is it meaningful? You need to see context in terms
of data to interpret it better. E.g., if only 8 out of 100 people completed an
assessment and 95% got that question wrong, then that data may not be that
useful.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">People
are consumers of data and have their own biases. We've gotten dashboard happy
and everyone wants to see the data right away. But we need someone with data
savvy-ness to interpret that data.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">When
telling the data story - know the audience that you're telling the story to.
Don’t overwhelm the audience with data - everyone doesn't need 20 pages of
insights. Think about the level of the audience and the level of detail that
they need.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><b><span style="font-family: arial; font-size: 11pt;">Data
Analytics has ranked as the lowest capability - WHY?<o:p></o:p></span></b></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">L&D
teams are so focused on the learning and learning sciences part and our
backgrounds are typically not data. Measurement and data needs to be part of
the design of the solution.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"><o:p> </o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">How
can we leverage all of this data to make better decisions?<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">Analytics
has often been segmented into its own silo - e.g., a People Analytics Team. We
often don't give people outside of the data analytics the opportunity to access
and use the data, so we keep those silos and make it more segmented.<o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"> <o:p></o:p></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;">Be
aware: Sometimes people's data doesn't match - e.g, one team measures turnover
one way, the other measures turnover another way…<o:p></o:p></span></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"><br /></span></p>
<p style="margin: 0in;"><b><span style="font-family: arial; font-size: 11pt;">____</span></b></p><p style="margin: 0in;"><b><span style="font-family: arial; font-size: 11pt;"><br /></span></b></p><p style="margin: 0in;"><b><span style="font-family: arial; font-size: 11pt;">Helping
Learners See What You’re Saying: Designing with Animation for e-Learning (Tim
Slade, The eLearning Designer’s Academy)</span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Animation
is motion with meaning. It shouldn't simply be decorative. Animation - when
used well - can help you focus on what you need to focus on.</span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Use
animation to direct the learner's attention</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">:<o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l8 level1 lfo16; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Instead of telling the learner
on every slide to click next to continue, you can do a soft pulsing glow
around the button to draw attention to the BEGIN button<o:p></o:p></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l8 level1 lfo16; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">An animation can take you from
point A to point B and show you the transition (e.g., in Rise when you
click the START button, you see the transition to a menu - this helps
orient the learner to what's going on and puts the elements on the
screen/menu into context)<o:p></o:p></span></li>
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l8 level1 lfo16; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">This is low-level animation use
that will make your courses more intuitive, elegant.</span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Visualizing
concepts:</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l12 level1 lfo17; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Animation can bring meaning to
what otherwise would be static content</span></li></ul>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0in;"><span style="font-family: arial;"><b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";">Influence
Behaviors</span></b><span face=""Arial",sans-serif" style="mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></span></p>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-list: l14 level1 lfo18; tab-stops: list .5in; vertical-align: middle;"><span style="font-family: arial; mso-fareast-font-family: "Times New Roman";">Peak level of animation - to
help learners DO something different<o:p></o:p></span></li>
</ul>
<p style="margin: 0in;"><span style="font-family: arial;"><span face=""Arial",sans-serif" style="font-size: 11pt;"><o:p> </o:p></span><span face="Arial, sans-serif" style="font-size: 11pt;">(I
had to duck out and head to the airport before Tim’s session ended. Be sure to
check his </span><a href="https://elearningacademy.io/" style="font-size: 11pt;">eLearning Designer’s Academy</a><span face="Arial, sans-serif" style="font-size: 11pt;">
out if you’re looking for more great resources and info).</span></span></p>
<p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"><o:p> </o:p></span></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 14.6667px;"><b>Bonus:</b></span></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"><o:p><br /></o:p></span></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"><o:p>Favorite conference moment - this love song to L&D brought to us by the conference Emcee <a href="https://www.linkedin.com/in/rick-lozano/" target="_blank">Rick Lozano</a>. He wants to be technically tethered to you, just in time for Valentine's Day! I just got a snippet of it on video which I've been trying to get to upload. Instead, I'll leave you with a visual and you can ask Rick for the soundtrack yourself. </o:p></span></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"><o:p><br /></o:p></span></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"></span></p><div class="separator" style="clear: both; text-align: center;"><span style="font-family: arial; font-size: 11pt;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjq7rhdb5C3Qq6qTdmeZhLrtFtB5fD56TgeOlOyqYRBxxoRaekpt3KXx3L3eRnqZzqieXtST4vlK_p_RjckC0js38mZLmnGxpKKrCbnruQUMwYohiNYmxsEi6DWzIVhESDsLU-SBH667KtEKSnFKYtHWTxkOnRto48HjdGjBg4H2KktVSjeCw/s4032/IMG_3247.jpeg" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="3024" data-original-width="4032" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjq7rhdb5C3Qq6qTdmeZhLrtFtB5fD56TgeOlOyqYRBxxoRaekpt3KXx3L3eRnqZzqieXtST4vlK_p_RjckC0js38mZLmnGxpKKrCbnruQUMwYohiNYmxsEi6DWzIVhESDsLU-SBH667KtEKSnFKYtHWTxkOnRto48HjdGjBg4H2KktVSjeCw/s320/IMG_3247.jpeg" width="320" /></a></span></div><p></p><div class="separator" style="clear: both; text-align: center;"><br /></div><span style="font-family: arial; font-size: 11pt;">See y'all at the next conference!<br /><o:p><br /></o:p></span><p></p><p style="margin: 0in;"><span style="font-family: arial; font-size: 11pt;"></span></p><div class="separator" style="clear: both; text-align: center;"><br /></div><span style="font-family: arial; font-size: 11pt;"><br /></span><p style="margin: 0in;"><br /></p></div>Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-1361221455019826552022-05-01T12:04:00.005-05:002022-05-01T12:04:53.619-05:00Learning Designer Survey - Please Help!<p>In preparation for the 2nd edition of "The Accidental Instructional Designer: Learning Design for the Digital Age" (coming April 2023), I'm looking for updated insights about those of us who work in the instructional design/learning experience design space. </p><p>If you're an instructional designer and/or ID related tasks fall under your job description, please take five minutes to <a href="https://forms.gle/L7KAo4aK1Nm4Fk7WA" target="_blank">complete this survey</a>!</p><p>Thanks for sharing your story! </p><p>~ Cammy</p>Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-39089116416006680102022-04-25T09:45:00.013-05:002022-04-29T09:03:01.072-05:00Learning Solutions 2022 - Conference Summary #LSConIt's been a long time, and, man, it was really good to be back in person with my L+D peeps at the Learning Guild's Learning Solutions 2022 (#LSCon). <div><br /></div><div>900 or so of us converged in Orlando, Florida for a week of talking, socializing, listening, learning, dining, laughing, commiserating, connecting, and re-connecting. Man, was it exhausting. Also super inspiring. Quite frankly, it was all the things. </div><div><br /></div><div>It's as if we were all some kind of salamander-like creatures emerging from under our dark rocks and into the light for the first time in years. We slowly blinked our eyes and looked around. We dipped our toes back into the world of in-person conference activities. We weren't sure if we should hug people or fist bump them or just say hi. We weren't sure if we should wear masks or go free. <div> </div><div>My last large conference was Dev Learn in Vegas in October 2019. Which was like an eon ago, right? Before Everything Changed. It really has been awhile. </div><div><br /></div><div>Back in the Olden Times, I used to live blog every conference session I attended. I didn't do that this year, but I did take notes, which I'm going to attempt to turn into a few light touch summaries from which you can hopefully glean a few insights. And I'm going to post them on my blog, which I haven't touched in YEARS. But the timing is right. I'm ready to write and share and get out from under my rock. </div><div><br /></div><div><b>TUESDAY</b> </div><div><br /></div><div><b>Presentation Roulette (Cammy Bean, Hadiya Nuriddin, Megan Torrance, Destery Hildenbrand, Matt Smith) </b></div><div><br /></div><div>
The Guild invited me to join a Tuesday night get-this-conference/party-started event which was a total hoot. 5 presenters, ad libbing and improvising our ways through decks we had never seen on topics we drew out of a hat. My topic: "Why Compliance training NEEDS to be boring." 20 slides automatically timed to advance after 20 seconds. Random stock photography of dogs and chess pieces and whatever weird things the Guild decided they wanted to throw at us. What a fun time with lots of laughs. Watch out for our upcoming world tour ;) </div><div><br /></div><div><b>WEDNESDAY</b> </div><div><br /></div><div><b>Opening Keynote - Embrace the Shake: Transforming Limitations into Opportunities (Phil Hansen)</b></div><div><br /></div><div><b></b>Keynotes are generally meant to inspire and set the tone. This year's keynote did just that.
Phil Hansen is a visual artist who's favorite medium was pointillism, a technique which requires deft motor control. While in his early twenties, he developed a tremor in his hand making it no longer possible to draw a straight line or make a precise dot. He figured his life as an artist was over. But then, on the advice of a doctor, he decided to "embrace the shake." The artwork he's since created is AMAZING. Think "outside of the box." Phil shared plenty of examples of inspiring ways he's made art in spite of/because of his shaking hand. Embracing our limitations can actually drive our creativity. He talked about the difference between a limitation (something that has been put in our way) vs. a self limiting believe (something that we have put in our own way). All of us in the keynote session made art together on our phones and Phil's going to put them all together to create a larger work of art. Can't wait to see what we created! </div><div><br /></div><div><ul style="text-align: left;"><li>Link to the Bruce Lee video
https://www.philinthecircle.com/bruce-lee </li><li>Link to the TED Talk
https://www.ted.com/talks/phil_hansen_embrace_the_shake?language=en </li><li>Link to the longer video that contains Sarah's story
https://www.philinthecircle.com/refraction
<b>How to </b></li></ul></div><div><b><br /></b></div><div><b>Use TikTok Videos as Part of Your Learning Culture (Vanessa Alzate, Anchor Training) </b></div><div><br /></div><div>
Sounded like fun and although I couldn't stay for the whole session, it was great to consider TikTok style videos as a format for learning within an org. It's what the kids are doing (just talk to my teens). It's edutainment at its finest with learning bites often in 30 seconds or less, imparting knowledge and info that you can put to use right away. </div><div><br /></div><div>Ever seen the TikTok video of someone demonstrating how to REALLY use a vegetable peeler?? Now you know, no practice activity required. The best content is goofy and silly, with a whole lot of sass and creativity flying around. Teachers are flipping their classrooms and posting "the facts" on TikTok to then follow up with more experiential learning in the classroom.
If you're looking to have a play with TikTok style videos, think about telling stories to create a strong narrative arc to connect with learners. Make it goofy. Keep it light and short. Create a place where your people can create and share their own videos -- just remember it needs to be a place they are already going. You can create private channels on TikTok, but you may also want to think about how you can get TikTok inspired content going on your Intranet, LXP/LMS, or whatever place your people are. </div><div><br /></div><div>Check out #LearnOnTikTok for inspiration and examples. </div><div><br /></div><div><b>Best Practices in Instructional Design for the Accidental Instructional Designer (Cammy Bean, Kineo) </b></div><div><br /></div><div>
Hey, that's me! This is a session I've delivered many times over the years and it's always a delight to connect with newly anointed IDs who are making their way into our field. If you fell into this field by accident, you are NOT alone. You have a whole community of people who are figuring it out as they go along too! </div><div><br /></div><div>My<a href="https://www.slideshare.net/cammybean/learning-solutionscammy-beanbest-practices-for-accidental-instructional-designerspptx" target="_blank"> presentation is up on slideshare</a>.</div><div><br /></div><div><b>The Power of Performance-First Mindset (Bob Mosher) </b></div><div><br /></div><div>
Always good to refresh on the 5 Moments of Learning Need with the ever-energetic Bob Mosher. When do we need to learn or perform? 5 key places: New (when I'm new to the content), More (when I need to learn more), Change (when something has changed), Solve (when I need to solve a problem), APPLY (when I need to DO the thing!). Bob reminds us to design for the APPLY phase first and work backwards. Not everything needs training! </div><div><br /></div><div><b>THURSDAY</b> </div><div><br /></div><div><b>Thursday Keynote - The Future of Work is Here (Crystal Washington) </b></div><div><br /></div><div>
Crystal Washington talked about the future of work, with a focus on three areas - the SHIFT we're going through, the TRENDS we're seeing, and how to DRIVE CHANGE (how we understand those trends and bend them to our needs)
The world is operating in a state of perpetual panic. Hard to be innovative when you're operating from a place of FEAR.
WE think we're changing technology, but technology is changing us.
Collect data. Ask questions.
Create a trend or bend one that's already existed. Don't wait for someone to tell you what the newest thing. YOU look for the easter eggs and find the hidden treasures.
People register CHANGE as DANGER. It's why we resist change. We have FEAR. </div><div><br /></div><div><b>Guild Master Panel: What L&D Needs to Hear (With Learning Guild Masters Julie Dirksen. Nick Floro. Megan Torrance, Ron Price) </b></div><div><br /></div><div>Lively discussion with questions posed by David Kelly from the Guild and the audience. </div><div><br /></div><div><b>Guild Research: Upskilling, Communities, and Engagement (Dr. Jane Bozarth, The Learning Guild) </b></div><div><br /></div><div>
Jane took us through some of the latest research publications from the Learning Guild. Lots to dig into around Communities, Engagement, and more. I was late to this session as I had a meeting, so be sure to check out some of the great research reports produced by the Guild (available with a free Guild Membership - well worth the cost, I might add!) </div><div><br /></div><div><b>Content Strategy for LXP Authoring when Collaboration with an AI (Chad Udell, Float Learning/SparkLearn) </b></div><div><br /></div><div>
Chad is one of those guys who plays with the new tech and tinkers and is about 50 steps ahead of the rest of the learning world. In this session, Chad shared some of the tinkering and thinking he's been doing with Artificial intelligence (A(), which is already transforming the training ecosystem landscape - e.g, AI enhanced search. </div><div><br /></div><div>He reminded us that "AI is just math." </div><div><br /></div><div>Types of AI: </div><div><br /></div><div> • Artificial narrow intelligence (ANI) - like Nest </div><div> • General AI or Strong AI </div><div> • Super AI - Ultron and other scary humanoid robots that will take over the future in some scary sci-fi dystopian time </div><div><br /></div><div>Products that are making the mark aren't from the training domain. </div><div><br /></div><div>Tools you can use: </div><div><br /></div><div> • Grammarly (when unlocked from your team, it does trend analysis across your entire team) aids in uniformity and quality. (maybe $20 per month per user - saves a lot of time). </div><div> • Copy.ai - automated creativity tool - generates copy in seconds - marketing automation tool. Feed it baseline info and let it iterate for you, reducing tedium. Good for A/B testing and variations. Creates highly digestible content. </div><div> • Open AI - got purchased by Microsoft. > you enter in some key words and copy and then it will write you a first draft blog post (it can find your keywords, you can have it edited for a second grader) Higher quality and more $$. </div><div><br /></div><div><b>Lifecycle Learning: Performance at Work (Jeannette Munroe and Cristina Masucci, Sodexo) </b></div><div><br /></div><div>
This was a fantastic case study of one sales enablement team's journey to build a world-class sales training program from NOTHING. </div><div> </div><div>Their challenge? A three part-er: </div><div><br /></div><div> 1) Create an onboarding experience (that created a competitive differentiator for the company) </div><div> 2) Grow a positive sales culture (community, confidence, incentive to win) </div><div> 3) Improve conversion (increase seller productivity and reduce cost to acquire a new client > these are the metrics that matter to the biz) </div><div><br /></div><div>To design this program - they started with the RESULTS they were after. "What did this program did to achieve for their business?"
And they had to better define the problem they were trying to solve. "A problem well-stated is a problem half-solved." This took considerable time to sort through the complexity that was their sales process. </div><div><br /></div><div>They needed to understand the way that work gets done and how to get that work done.
Then then starting mapping everything to domains (cognitive, psychomotor, affective). They organized all those "tasks" as behaviors. </div><div><br /></div><div>Only THEN we were ready to develop learning
Jeannette urges designers to "Get best in class at writing objectives." and to "Pick the right verb to drive the right behavior to get the right results." She reminds us that Instructional objectives are for the designers developing the training. Spend good time here this is where most of the hard work gets done.
She had visuals for Bloom's behavior wheels for all three domains (look up Atkinson 2010, Blooms wheels) </div><div><br /></div><div>They created a two bucket learning program that has been a resounding success: </div><div> • Onboarding - first 90 days </div><div> • Optimization - to your last day in role (learning and dev doesn't end with onboarding!) - this is about sustaining and nurturing that sales culture, which they do through an annual Revenue Kickoff Conference in the fall, plus a Revenue Rally in the Spring. They host #FreshFridays once a month on relevant sales topics and #ReFreshFridays once a month to review prior topics. </div><div><br /></div><div>They've had a HUGE IMPACT on the business and the revenue pipeline. And they've done it as a sales enablement team of two with virtually no budget. Not only that, but it's all been delivered outside of the LMS. </div><div><br /></div><div>Snap. </div><div><b><br /></b></div><div><b>DemoFest</b> </div><div><br /></div><div>DemoFest is always a great opportunity to check out examples of programs real people are building in the real world. This year's conference was smaller than past years - only 22 or so presenters in DemoFest -- and I appreciated the size reduction. It meant I could actually visit most of the tables and check out some cool stuff built in Storyline, Rise, Virtual Reality, aNewSpring social learning platform, and more. And yes, I did kill myself by falling into a lake when trying out a safety program built for the South Dakota School of Mines using Oculus Quest. </div><div><br /></div><div>The Guild usually hosts a webinar event post-conference where all the winners show off their solutions. Check it out if you've got the time. </div><div><br /></div><div><b>FRIDAY</b> </div><div><b><br /></b></div><div><b>Working with Vendors (Cammy Bean, Kineo) </b></div><div><br /></div><div>
This was a Morning Buzz session I hosted. Casual conversation over coffee at 7:30 am. It was Friday and I had two people show up, but it was a great conversation. One participant is currently in a PhD program for Ed Tech and considering BECOMING a vendor. The other leads a centralized L&D team for a company of 5,000 and is looking to find better ways of partnering with their LMS vendor and content vendors. As I AM on the vendor side, we had a lot to talk about! </div><div><br /></div><div><b>Leadership Learning (David Kelly, The Learning Guild) </b></div><div><br /></div><div>
David is the CEO of the Learning Guild. So it was kind of like hearing the Father of the Bride give a toast at his daughter's wedding. OK, not really. But sort of.
David talked about key traits of leaders in the learner space (really, any space, to be honest). And shared great ideas for how to put these in action with your own teams. </div><div><br /></div><div><b>The Expo </b></div><div><br /></div><div>The Expo was open Wednesday through Thursday. It was nice to NOT be working a booth myself this year, cuz that really is an exhausting conference experience.
A smaller Expo than I've seen in years with about 30 vendors, but pretty much as expected given our collective emerging-from-under-our-rocks status in April of 2022. A few new names and logos to check out, and some big names missing from the usual suspects list (no Articulate or Adobe booths). I'd say more than half of the vendors were pitching platforms -- Learning Management Systems, LXPs -- with a few other tool vendors, translation providers, and just a few content development companies. There was talk of xAPI and building content for Apple Watches, with a little Virtual Reality thrown in the mix. </div><div><br /></div><div> ___________________ </div><div><br /></div><div>And that was a wrap for me! I had to hit the road before things finished up on Friday so I could get home and crawl back under my rock and missed the last few sessions and closing keynote.
It was great to get to so many sessions this conference and to participate so fully in the conference experience. I'm super full of learning theory and learning nerd-ery and feel pretty inspired and pumped up, in spite of the afore-mentioned exhaustion. And I did have some amazing meals out with some of my favorite learning people.
</div><div><br /></div><div>Until next time! It was great to be together again. #Grateful</div></div>Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com1tag:blogger.com,1999:blog-28999673.post-13845812152975508602017-10-31T10:40:00.000-05:002017-10-31T10:40:43.441-05:0010 Ways to Turn Your Learners into Zombies (Throwback to 2013!)This was probably my favorite webinar/slide deck ever. And while it's now four years old, the concepts and ideas still hold true today. So, are you a zombie hunter or what?<br />
<br />
<iframe src="//www.slideshare.net/slideshow/embed_code/key/lccEMJPLiqcIMe" width="595" height="485" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" style="border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;" allowfullscreen> </iframe> <div style="margin-bottom:5px"> <strong> <a href="//www.slideshare.net/cammybean/10-ways-to-turn-your-learners-into-zombies" title="Ten ways to turn your learners into zombies" target="_blank">Ten ways to turn your learners into zombies</a> </strong> from <strong><a href="https://www.slideshare.net/cammybean" target="_blank">Cammy Bean</a></strong> </div>
Thanks to @espencedalton for unearthing this relic on Twitter.
Happy Halloween!Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-45896724167303404392017-10-03T13:12:00.000-05:002017-10-03T13:12:49.413-05:00Kineo Webinar: Getting Interactive with Video [Oct 5]<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhpV-4tnAUi3zCG6nU2TI6KZ5Z6Euhaj__HYRLubvKRT1u1VPv30urEEoFm8U9gaUWMQb6xHhQfCE7n0Jisvsc7gwow7IyzjcR30YsJjI6J2TUMvYmIdBFtO5UW62m5EWV7UvwC/s1600/Screen+Shot+2017-10-03+at+2.09.37+PM.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="186" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhpV-4tnAUi3zCG6nU2TI6KZ5Z6Euhaj__HYRLubvKRT1u1VPv30urEEoFm8U9gaUWMQb6xHhQfCE7n0Jisvsc7gwow7IyzjcR30YsJjI6J2TUMvYmIdBFtO5UW62m5EWV7UvwC/s320/Screen+Shot+2017-10-03+at+2.09.37+PM.png" width="320" /></a><span style="font-family: Arial, Helvetica, sans-serif;">Hey all! Join me this Thursday for a Kineo webinar where we'll take a look at Interactive Video. </span><br />
<span style="color: #464646; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #464646; font-family: Arial, Helvetica, sans-serif;">Looking to supercharge your online training and see how interactive video can work for your business? We want to share our best ideas with you so you can make a higher impact, drive effective engagement and make elearning more fun all with interactive video!</span><br />
<div style="box-sizing: border-box; color: #464646;">
</div>
<span class="TextRun SCX213342338" lang="EN-US" style="box-sizing: border-box;" xml:lang="EN-US"><span style="font-family: Arial, Helvetica, sans-serif;"><strong style="box-sizing: border-box;"><br /></strong></span></span>
<span class="TextRun SCX213342338" lang="EN-US" style="box-sizing: border-box;" xml:lang="EN-US"><span style="font-family: Arial, Helvetica, sans-serif;"><strong style="box-sizing: border-box;">During the webinar, we'll cover:</strong></span></span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"></span><br />
<ul>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span class="TextRun SCX209716301" lang="EN-US" style="box-sizing: border-box;" xml:lang="EN-US">W</span><span class="TextRun SCX209716301" lang="EN-US" style="box-sizing: border-box;" xml:lang="EN-US">hat is interactive</span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;">Making interactive video work with any budget</span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;">Getting started</span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;">And of course, we'll look at a bunch of examples!</span></li>
</ul>
<br />
<br />
<span style="font-family: Arial, Helvetica, sans-serif;"><b>Webinar details:</b></span><br />
<br />
<ul>
<li><span style="font-family: Arial, Helvetica, sans-serif;">October 5, 2017</span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;">1-2 Eastern Time</span></li>
<li><a href="http://resources.kineo.com/getting-interactive-with-video-october-17"><span style="font-family: Arial, Helvetica, sans-serif;">Register here</span></a></li>
</ul>
<br />
<span style="font-family: Arial, Helvetica, sans-serif;"><b><i>It's been awhile since I've run a webinar. I'm getting excited to get back out there. See you there!</i></b></span>Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-2136082312683290122017-07-11T09:53:00.006-05:002017-07-11T09:53:50.791-05:00Deliberate PracticeNow THIS is what Deliberate Practice looks like!<br />
<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjo_87pPN8x2gGX1Jnn2nvRkgMMyHa2ncPtaisoVeWs-g-srQ8z-6wKkELLeNoZJG28fhRxgUWkXEKscrmeqNH82YZeZbmhaX4cmlYRQac-Fg9PRc-DTnzm18yk1Szgw-v0dGAp/s1600/deliberate+practice.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" data-original-height="1200" data-original-width="1600" height="300" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjo_87pPN8x2gGX1Jnn2nvRkgMMyHa2ncPtaisoVeWs-g-srQ8z-6wKkELLeNoZJG28fhRxgUWkXEKscrmeqNH82YZeZbmhaX4cmlYRQac-Fg9PRc-DTnzm18yk1Szgw-v0dGAp/s400/deliberate+practice.jpg" width="400" /></a></div>
Last night, the Fire Department used the house next door (which will be demolished on Wednesday) as a training ground.<br />
<br />
It was pretty exciting to watch the smoke and fire streaming out of the windows and to see the firefighters climbing the roof and cutting holes in it.<br />
<br />
Alas, they didn't burn the house completely to the ground, much to my daughter's chagrin.<br />
<br />
Fun and exciting that is, until one of the firefighters had smoke or heat exhaustion. He seemed fine, but it definitely changed the tone of the whole event.<br />
<br />
Preparing for the real deal means preparing at all levels.<br />
<br />
So how can you set up training in your workplace with this level of deliberate practice?<br />
<br />
<br />
<br />
<br />Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-48282528749720500912017-05-11T15:36:00.002-05:002017-05-11T15:36:27.782-05:00Kineo Anniversary! Eight Years On...Today marks my 8th anniversary with Kineo.<br />
<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgcR3FUmLjh36P5pRFuA5cm3ykEIQ0hh4g7G8E8HML-wTpN2519Cx27lFNYMD9NCYCwGHxYxWRUoS5D9rS5F2kXYknKe8H89k0HZkJXpARHLG4FW0fmwnNZN_FCKVh7Lm5Fd1ti/s1600/Kineo+logo.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="74" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgcR3FUmLjh36P5pRFuA5cm3ykEIQ0hh4g7G8E8HML-wTpN2519Cx27lFNYMD9NCYCwGHxYxWRUoS5D9rS5F2kXYknKe8H89k0HZkJXpARHLG4FW0fmwnNZN_FCKVh7Lm5Fd1ti/s200/Kineo+logo.png" width="200" /></a></div>
That's right, eight years ago TODAY we opened up Kineo here in the US.<br />
<br />
Thanks to so many great clients and fabulous team members who have helped us do so much great work these past eight years.<br />
<br />
It's been a fabulous experience, with lots of challenges, lessons learned, and triumphs along the way.<br />
<br />
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiWyOL9WX-FkOJIOoChBGq0lAcEFJdsWyABvBVN3t-9I_cnsefnnymeDQdVyuoUWZe1EVsJQL2JbrP7i8ephzLdYQqBAiEfwRNIpRpgmG0YLHVLpExNh44XgYIIdWyeqct8m0vr/s1600/2017_Top20_Web_content_dev_WEB_Minimum.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiWyOL9WX-FkOJIOoChBGq0lAcEFJdsWyABvBVN3t-9I_cnsefnnymeDQdVyuoUWZe1EVsJQL2JbrP7i8ephzLdYQqBAiEfwRNIpRpgmG0YLHVLpExNh44XgYIIdWyeqct8m0vr/s1600/2017_Top20_Web_content_dev_WEB_Minimum.png" style="cursor: move;" /></a>My anniversary present?<br />
<br />
Training Industry just named us to their Top 20 list of Content Development Companies for our 5th straight year. <a href="http://www.trainingindustry.com/content-development/top-companies-listings/2017/2017-top-20-content-development-companies-list.aspx?">Check here for the full TI list.</a><br />
<br />
Looking forward to the next eight years!Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-5602058332168573352017-03-16T10:21:00.000-05:002017-03-21T10:42:04.622-05:00Play to Learn! (Book Tour Stop)<div style="font-family: Arial; font-size: 11.0pt; margin: 0in;">
Karl Kapp and Sharon
Boller have been banging the drum about learning games for years. In fact, one of my favorite ID-books back in 2007 was <a href="http://cammybean.kineo.com/2007/09/gadgets-games-and-gizmos-for-learning.html">Karl Kapp's "Gadgets, Games, and Gizmos for Learning."</a> </div>
<div style="font-family: Arial; font-size: 11.0pt; margin: 0in;">
<br /></div>
<div style="font-family: Arial; font-size: 11.0pt; margin: 0in;">
Well, 10 years later, games have not gone away, in fact, they've solidified their place in our
industry as clients and learners continue to ask for and expect modern
learning experiences. At Kineo, we hear more and more from our clients a requirement for gamification, games for learning, serious games -- and all the many ways
that need is expressed.</div>
<div style="font-family: Arial; font-size: 11.0pt; margin: 0in;">
<br /></div>
<div style="font-family: Arial; font-size: 11.0pt; margin: 0in;">
So, if gaming is on your dance card these days and you're looking for some tips on how to get started and what to do, be sure to add this book to your required reading list!</div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj-itACyo7-mMqRBu0gsBIHhdwkcaG9dLKETIO8sWm7qr3nC_q1cPQhUDJUwO4RJoyrZiId4TZbOeI73V7OgMznVU7WYAJccoomSrox6RFP53uBaUZPTbk0G_gixc097-QNLhGg/s1600/Play-to-Learn-Cover-210x300.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj-itACyo7-mMqRBu0gsBIHhdwkcaG9dLKETIO8sWm7qr3nC_q1cPQhUDJUwO4RJoyrZiId4TZbOeI73V7OgMznVU7WYAJccoomSrox6RFP53uBaUZPTbk0G_gixc097-QNLhGg/s1600/Play-to-Learn-Cover-210x300.jpg" /></a></div>
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<br /></div>
<div style="font-family: Arial; font-size: 11.0pt; margin: 0in;">
<br /></div>
<div style="font-family: Arial; font-size: 11.0pt; margin: 0in;">
<b><a href="https://www.amazon.com/Play-Learn-Everything-Designing-Effective/dp/1562865773/ref=sr_1_1?ie=UTF8&qid=1489677152&sr=8-1&keywords=play+to+learn">Play to Learn: Everything You Need to Know About Designing Effective Learning Games</a></b></div>
<div style="font-family: Arial; font-size: 11.0pt; margin: 0in;">
Karl Kapp and Sharon
Boller</div>
<div style="font-family: Arial; font-size: 11.0pt; margin: 0in;">
ATD Press, 2017</div>
<div style="font-family: Arial; font-size: 11.0pt; margin: 0in;">
<br /></div>
<div style="font-family: Arial; font-size: 11.0pt; margin: 0in;">
<b><br /></b></div>
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<b><br /></b></div>
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<b><br /></b></div>
<div style="margin: 0in;">
<b><span style="font-family: "arial" , "helvetica" , sans-serif;">Why I like it:</span></b></div>
<div style="margin: 0in;">
</div>
<ul>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Easy to read!</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Great balance of
theory with a focus on practical how-tos</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Informative and practical -- with roadmaps to help you with defining game goals and instructional goals, learner personas, learning objectives; creating prototypes; play-testing; development considerations; deployment and more.</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Great table mapping bloom's taxonomy to different types of games</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Examples, examples, examples</span></li>
</ul>
<br />
<div style="margin: 0in;">
<span style="font-family: "arial" , "helvetica" , sans-serif;">My favorite chapter (Chapter 3) has some great tidbits and insights. Consider these teasers for the rest of the book...</span></div>
<div style="margin: 0in;">
<span style="font-family: "arial" , "helvetica" , sans-serif;"><br /></span></div>
<div style="margin: 0in;">
<b><span style="font-family: "arial" , "helvetica" , sans-serif;">Learning games need to be "fun enough":</span></b></div>
<blockquote class="tr_bq">
<span style="font-family: "arial" , "helvetica" , sans-serif;"><i>"Learning games need to
be what we call “fun enough.” A mistake made by many new learning-game developers is to
try to design an entertaining game. Unfortunately, that often makes learning harder
rather than easier. Remember, you are not creating the next great commercial game to
entertain your learners; you are creating a learning game whose success will be measured by
the achievement of learning outcomes." </i>(page 23)</span></blockquote>
<div style="margin: 0in;">
<br /></div>
<div style="margin: 0in;">
<b><span style="font-family: "arial" , "helvetica" , sans-serif;">Remember the bigger system and design a game that's part of something larger:</span></b></div>
<blockquote class="tr_bq">
<span style="font-family: "arial" , "helvetica" , sans-serif;"><i>"Commercial games such
as Angry Birds, Assassin’s Creed, or Monopoly are usually played without context: A
group of friends simply start playing a game, either online or in person. However, for a
learning game to be the most effective, it needs to be part of a larger
instructional plan and include
instructional support elements. You can’t simply create a game and expect the players to
learn from it without providing any context or guidance. For learning games to work, they
need to be an integral part of a larger learning design."</i> </span></blockquote>
<div style="margin: 0in;">
<br /></div>
<div style="margin: 0in;">
<b><span style="font-family: "arial" , "helvetica" , sans-serif;">Don't make it so hard that people lose heart. Keep the emphasis on learning:</span></b></div>
<blockquote class="tr_bq">
<i><span style="font-family: "arial" , "helvetica" , sans-serif;">"The second principle
is that both a losing state and a winning state need to lead to<br />learning. You need to
design the game play to encourage learning throughout the game, and consider what happens
when a player is not successful." (p. 24)</span></i></blockquote>
<div style="margin: 0in;">
<span style="font-family: "arial" , "helvetica" , sans-serif;"><br /></span></div>
<div style="margin: 0in;">
<b><span style="font-family: "arial" , "helvetica" , sans-serif;">Check out the Table of
Contents to see why this book is a must-read for learning designers.</span></b></div>
<div style="margin: 0in;">
<br /></div>
<div style="margin: 0in;">
<span style="font-family: "arial" , "helvetica" , sans-serif;">Table of Contents:</span></div>
<blockquote class="tr_bq">
<span style="font-family: "arial" , "helvetica" , sans-serif;">Preface...<br /><b>Section 1. Playing
Games to Learn About
Games....</b>The
Basics....<br />Playing Entertainment
Games...<br />Exploring Learning
Games...<br /><b>Section 2. Making Game
Design Choices That Support Learning ....</b>Setting the Right
Foundation for Your Learning
Game...<br />Linking Learning With
Game
Design...<br />Two Game Design Case
Studies....<br />Matching Scoring to
Learning
Goals...<br /><b>Section 3. Putting
Game Design Knowledge to Work....</b>Creating the First
Prototype....<br />Play-Testing...<br /><b>Section 4. Development
and Implementation...</b>Development
Considerations...<br />Deploying Your
Game..<br />Final
Thoughts....</span></blockquote>
<div style="margin: 0in;">
<b><span style="font-family: "arial" , "helvetica" , sans-serif;">The Final Word</span></b></div>
<div style="margin: 0in;">
<b><span style="font-family: "arial" , "helvetica" , sans-serif;"><br /></span></b></div>
<div style="margin: 0in;">
<span style="font-family: "arial" , "helvetica" , sans-serif;">This is an easy to read, accessible book, chock full of practical ideas and tips for helping you make the leap from <b>learning designer </b>to <b>learning game designer</b>.</span></div>
<div style="margin: 0in;">
<span style="font-family: "arial" , "helvetica" , sans-serif;"><br /></span></div>
<div style="margin: 0in;">
<span style="font-family: "arial" , "helvetica" , sans-serif;">Be sure to add <a href="https://www.amazon.com/Play-Learn-Everything-Designing-Effective/dp/1562865773/ref=sr_1_1?ie=UTF8&qid=1489677152&sr=8-1&keywords=play+to+learn">Play to Learn</a> to your essential reading list! </span></div>
<div style="margin: 0in;">
<span style="font-family: "arial" , "helvetica" , sans-serif;"><br /></span></div>
<div style="margin: 0in;">
<span style="font-family: "arial" , "helvetica" , sans-serif;">And<a href="http://karlkapp.com/play-to-learn-book-tour-has-begun-live-and-online/"> check out all the stops on the Play to Learn</a> book tour.</span></div>
Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com3tag:blogger.com,1999:blog-28999673.post-64876685350242437982017-02-02T17:04:00.001-05:002017-02-02T17:04:11.663-05:00Job Opening: @KineoUS seeking Lead Instructional Designers<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg5gcxZwTf4JTF-PGFmH7mXcwydhCUE7Y1z5enfBmGhh9cbs9CKu9X75iMgoqr92CgzqiQcRNshVNGMPjBrzCYP8c5-wAaGlix_7Dlc0g7r5x61VhukkNdT-9jakezWvFHumKVo/s1600/Kineo+logo.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="119" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg5gcxZwTf4JTF-PGFmH7mXcwydhCUE7Y1z5enfBmGhh9cbs9CKu9X75iMgoqr92CgzqiQcRNshVNGMPjBrzCYP8c5-wAaGlix_7Dlc0g7r5x61VhukkNdT-9jakezWvFHumKVo/s320/Kineo+logo.png" width="320" /></a>We are hiring!<br />
<br />
Are you a sharp, sassy, instructional designer with at least five years experience?<br />
<br />
Can you inspire a client, lead a project team, and design fantastic learning experiences?<br />
<br />
<a href="https://www.linkedin.com/jobs/cap/view/271880777?pathWildcard=271880777&trk=job_capjs">Find out more about this Chicago-based (or remote for the right person) position!</a>Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-28440807187936435572017-02-02T09:25:00.002-05:002017-02-02T11:15:33.492-05:00L&D Disruption Debate: Shifting the Titanic with @totaralearning @larshylandI had great fun chatting with Lars Hyland (<a href="https://twitter.com/search?q=%40larshyland&src=typd">@larshyland</a>) of <a href="https://www.totaralms.com/blog/disruption-debate-cammy-bean-shifting-titanic">Totara LMS</a> last month. We talked about disruption in the Learning & Development industry, ticking off boxes, and selecting toothbrushes. <br />
<br />
It's now an article, available for your reading pleasure....<br />
<blockquote class="tr_bq">
<i><b>Real life vs work</b> </i></blockquote>
<blockquote class="tr_bq">
<i>“There is a fundamental disconnect,” said Cammy, “between the technologies we use in our real lives and many of the technologies we use at work. This gap is particularly bad, with regard to learning technologies. Old school e-learning courses and learning management systems give e-learning a bad name because they don’t meet people’s needs.”</i></blockquote>
<div style="-webkit-transition: all 0.5s ease; box-sizing: border-box; color: #2e2e2e; font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 24px; margin-bottom: 10px; transition: all 0.5s ease;">
Read the full article <a href="https://www.totaralms.com/blog/disruption-debate-cammy-bean-shifting-titanic">Disruption Debate with Cammy Bean: Shifting the Titanic</a> at the TotaraLMS site.</div>
Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-26538387851282816492017-01-30T14:19:00.002-05:002017-02-02T16:53:38.077-05:00Training Conf 2017 Keynote:Temple Grandin, Anant Agarwal, Ken Blanchard #trngcon<div class="MsoNormal">
<i>My live-blogged notes
from the opening keynote at <a href="mailto:https://www.trainingconference.com/2017/index.cfm">Training
Conference 2017</a>, happening this week in San Diego, CA. Forgive any typos or
incoherencies.</i></div>
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Three keynotes speakers in this morning’s session: Temple
Grandin, Anant Agarwal, Ken Blanchard<o:p></o:p></div>
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<b style="mso-bidi-font-weight: normal;">Temple Grandin<o:p></o:p></b><br />
<b style="mso-bidi-font-weight: normal;"><br /></b></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpmG8_e-nUvW0mD_rfkfrJ1Hh8nWOo1jsi1-spVxGM10rtFgV6eLflWhJQFwL6yvWaKnmT8UJDEjVBXNV3HUh1z2UT6amm9DzUTQIchLMnGHqht2dPnDBQ79lzrl2T5gJp7UZh/s1600/IMG_1068.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpmG8_e-nUvW0mD_rfkfrJ1Hh8nWOo1jsi1-spVxGM10rtFgV6eLflWhJQFwL6yvWaKnmT8UJDEjVBXNV3HUh1z2UT6amm9DzUTQIchLMnGHqht2dPnDBQ79lzrl2T5gJp7UZh/s320/IMG_1068.jpg" width="320" /></a></div>
<a href="mailto:http://www.templegrandin.com"><br /></a>
<a href="mailto:http://www.templegrandin.com">Temple Grandin</a>
was non-verbal as a child, autistic.<br />
<br />
Through great teachers, mentors, she now
has a PhD and is a professor in Animal Science at Colorado State. She’s
designed humane cattle systems used at 60% of slaughterhouses in the US.<br />
<br />
She’s
written loads of books about autism.<o:p></o:p><br />
(<i>I got two of them at the conference!)</i></div>
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<br /></div>
<div class="MsoNormal">
Her advice for getting jobs/building skills of students/adults with autism:</div>
<div class="MsoNormal">
<ul>
<li>Get in the back door</li>
<li>Get early job experience.</li>
</ul>
</div>
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Creative geniuses – didn’t follow conventional educational
path…<o:p></o:p></div>
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<br /></div>
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Autistic Brain (her book)– different ways that people think.
These labels are half-science and half squabbling in conference rooms.<o:p></o:p></div>
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<br /></div>
<div class="MsoNormal">
</div>
<ul>
<li>Photo Realistic Visual Thinking – Object Visualizer – poor
at algebra</li>
<li>Pattern Thinker Spatial Visualizer
Music and Math – poor in reading
(engineers)</li>
<li>Verbal Facts Language Translation – poor at drawing</li>
<li>Auditory Thinker – visual perception fragmented</li>
</ul>
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You need all of the different kinds of minds in design….<o:p></o:p></div>
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Get away from being abstract.<o:p></o:p></div>
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Visual thinkers are associative thinkers – keywords trigger
visual associations.<o:p></o:p></div>
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<br /></div>
<div class="MsoNormal">
Lots of our talented visual thinkers are getting screened
out.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
AI will replace super specialized tasks – it can’t do tasks
that require generalized knowledge.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Top town visual thinkers tend to overgeneralize.<o:p></o:p></div>
<div class="MsoNormal">
Lots of people tend to go too abstract.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Skilled trades are good ways to go and they’re outsource
proof.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
“Beef Plant Video tour with Temple Grandin”<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Take the thing the kid is good at and build on it.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
A good boss will know how to work with these quirky guys.
Train ‘em like being in a foreign country – you’re standing too close, you’ve
told the Star Wars story five times and they’re bored with it.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Keep the projects very concrete…make it well-defined.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Project loyalty – my job was to get the project out. So I
just corrected technical mistakes. Don’t get lost in the personality of things…<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Keep it simple – five things that they measured for the
cattle plants.<o:p></o:p></div>
<div class="MsoNormal">
For safety – what are the critical safety concerns? Don’t
focus on the coffee cup lid, when it’s the bigger stuff that matters.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Engineers do the super abstract things…<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Industrial mechanics.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Different people think differently. They have different
skills and they complement each other.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Apple: an artist made the interface; engineers had to make
it work<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<i style="mso-bidi-font-style: normal;">“Get the job done,
don’t be abstract, get out in the field.”<o:p></o:p></i></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
“Drag the suits out of the office” – get the senior leaders
out into the field so they can really see what’s going on They may be kicking
and screaming. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">Anant Agarwal: “</b>The
Digital Education Disruption”<b style="mso-bidi-font-weight: normal;"><o:p></o:p></b></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<a href="mailto:https://people.csail.mit.edu/agarwal/">Anant
Agarwal</a> is CEO at <a href="mailto:https://people.csail.mit.edu/agarwal/">EdX</a>
and professor @ MIT<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Think ahead to 2030 – it’s not that far away. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
What fraction of jobs today will still be around in 2030? <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
50% of today’s jobs will go away.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
By 2030, 1 out of 2 people will not have a job due to
automation, AI, technology.<o:p></o:p></div>
<div class="MsoNormal">
We need a planet-wide upscaling of skills…technology has
changed so much – transportation (uber), theater (Netflix), hospitality
(airbnb)<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Every single industry has been completely disrupted, but we
haven’t changed education.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Education is too costly and of poor quality; tech is
building too fast (whole new fields are emerging – e.g., data science – how do
we train people that quickly?), scalability, turnover<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
For education – who is your customer? Your employee (in
corporate education) – who are they?<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
In 10 years, 75% of your employees will be milennials.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Tomorrow’s learning will be digital:</div>
<div class="MsoNormal">
</div>
<ul>
<li>On-demand (fits into busy lifestyles)</li>
<li>Connected (social, peer recommended, global)</li>
<li>Personalized (experiential, fun, self-directed)</li>
<li>Flexible (anytime, anywhere)</li>
<li>Mobile (learn on-the-go)</li>
</ul>
<br />
<o:p></o:p>
<div class="MsoNormal">
Milennials rank professional development as the highest
thing.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
We need to disrupt education as we know it.<span style="mso-spacerun: yes;"> </span><o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Median age of a learner on EdX is 28; Age range from 7-90+<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Microsoft – 6,000 employees from MS taking EdX courses (just
based on email addresses)<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Lots of employees from lots of orgs learning on EdX.</div>
<div class="MsoNormal">
</div>
<ul>
<li>43% say they’re getting career advancement opps.</li>
<li>47% including EdX certificates on LinkedIn</li>
<li>45% included EdX certs on their Resumes</li>
</ul>
<br />
<div class="MsoNormal">
More than 1,300 courses; 10 million global learners 120+
global partners; 35 million course enrollments; 28 median age of EdX learners<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Learning has to be different. Using techniques from Big Data
& Neuroscience to rethink how we do things<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Active Learning is proven to work for corporate learners –
study by John Gabrielli at MIT of corporate employees – studied them to see
what was most impactful:<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal" style="margin-left: .25in;">
</div>
<ul>
<li>Learn from video (learning
outcomes at 55% - post test accuracy)</li>
<li>Interspersed video with discussion
(outcomes better at 60%)</li>
<li>Interspersed with interpolated
testing (68%) – this is active learning and the foundation of the EdX platform.</li>
</ul>
<br />
<div class="MsoNormal">
Why does interspersing videos with interactive exercises
improve outcomes? They looked at EEG – the video EEG shoes more
consistent/passive brain waves; Interpolated testing/active learning - -shows a
lot more engagement with the brain. The brain responds differently to these
techniques.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Using Big Data in learning – capture all the mouseclicks etc
to improve learning.<span style="mso-spacerun: yes;"> </span><o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">What’s the right
video length? <span style="mso-spacerun: yes;"> </span></b>The answer is SIX
MINUTES. Philip Guo (University of Rochester) – video length vs. engagement –
maximum engagement shows when video is about six minutes in length. Done by
analyzing over 5,000,000 videos.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
EdX is seeing huge demand in soft skills content – aka
“power skills” – negotiation, critical thinking, etc.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
On average – a millennial will be at a job for TWO
YEARS.<span style="mso-spacerun: yes;"> </span>So why should I invest in my
employees? Because they see prof development as the # one ask – they want credentials.
So EdX has come up with a new form of credentials.<span style="mso-spacerun: yes;"> </span>“MicroMasters” – a smaller masters that you
can learn completely online.<span style="mso-spacerun: yes;"> </span>MOOCs where
you can learn for free.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
If you want the certificate, then you pay for that. About
$1,000. You can learn for free, but you pay if you want the cert.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
With online learning, you can pretty much teach anything. So
much you can do through virtual reality and simulation. They have virtual labs
on physics, chemistry, etc. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><a href="mailto:http://kenblanchard.com">Ken Blanchard</a>, </b>Author “The One
Minute Manager” (Cornell class of 1961 – Go Big Red! Masters from Colgate, PhD
from Cornell)<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgCckrMKs_LzwIbt5TERYjlpCorAO2pziicsH4pOD_ZQdsWiwmokiNs5TQuzVDjJLFksmJt0lAiuHKjoNn4GQcd4iAqm76feOq-12mCqHWGyChMpcwkYciLUQbWC_ekkAXy0Kfh/s1600/IMG_1073.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="208" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgCckrMKs_LzwIbt5TERYjlpCorAO2pziicsH4pOD_ZQdsWiwmokiNs5TQuzVDjJLFksmJt0lAiuHKjoNn4GQcd4iAqm76feOq-12mCqHWGyChMpcwkYciLUQbWC_ekkAXy0Kfh/s320/IMG_1073.jpg" width="320" /></a>Leadership can change the energy. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
We need planet retraining in leadership. The world needs
more than self-serving leaders. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Leaders think that they know everything. But “none of us is
as smart as all of us.”<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
His wife, Margie, said: “Write a children’s book for
managers.” – out of that came the One Minute Manager. Only three secrets,. It’s
about keeping it simple.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
The only way to get great results is through servant
leadership.</div>
<div class="MsoNormal">
</div>
<ul>
<li>Keep the message simple</li>
<li>Wander around</li>
<li>One minute reprimands</li>
</ul>
<br />
<o:p></o:p>
<div class="MsoNormal">
Servant leadership: “just as I have done for you, do to
others” – this isn’t about the inmates running the prison. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Southwest, Nordstrom, Wegman’s, Disney – they all think
leadership is all about your people and not about you.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">Leadership</b> =
vision, direction, goals. People need to know where you want to go and what
that vision is…”people without vision perish” – need to have a sense of what business
you’re in, where you want to go, what your values are.<span style="mso-spacerun: yes;"> </span>That’s the role of the hierarchy – make sure
people know what they’re being asked to do and why they’re there. If your
people don’t know why they’re there, then shame on you. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
[The # leadership style in the world is Seagull Leadership –
the manager only swoops in when something goes wrong and makes a lot of noise
and dumps on everything and then flies off].<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Turn they typical pyramid upside down. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<a href="mailto:https://www.amazon.com/Lead-LUV-Different-Create-Success/dp/0137039743/ref=pd_sim_14_1%3F_encoding=UTF8%26psc=1%26refRID=JMQW3A63RC4EK8K61W85">Lead
with Luv</a> (a book he wrote with the head of Southwest, Colleen Barrett)<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Leader: meet with your direct reports for 30 minutes every
two weeks. Let them talk to you about whatever they want to talk about. Your
job is to be in constant communication with them. Your goal is to help them
win.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
The key = loving relationships.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
(He tells the story of the end of the movie Ghost: <i style="mso-bidi-font-style: normal;">“The amazing thing, Molly, is you can take
the love with you.”</i>)<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Servant leadership is love in action. Get with the program
and take the love with you.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
(What gets in the way of leaders doing this? The human EGO).<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
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Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-42681632735753261732016-12-15T13:21:00.000-05:002016-12-15T13:29:21.654-05:00Trends in Learning - No LMS Left Behind [LSG Webinar Notes]<div class="MsoNormal">
<i>These are my live-blogged notes from a Learning Skills Group webinar, hosted by Donald Taylor. Forgive any typos or incoherencies.</i><o:p></o:p></div>
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<span style="font-family: "verdana"; mso-bidi-font-family: "Times New Roman";"><a href="http://learningandskillsgroup.ning.com/events/trends-in-learning-no-lms-left-behind"><i><span style="color: #ef210d; font-size: 11.0pt; text-decoration: none;">TRENDS IN LEARNING - No LMS Left Behind</span></i></a><o:p></o:p></span></div>
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<i><span style="color: #313031; font-family: "verdana"; font-size: 11.0pt;">Nag Chandrashekar, VP Products
Learning Mobile and Assessment, Saba</span></i> <o:p></o:p></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhoxhEF6p4kF7_IHQzd_w0DlPvWHOd-JxyjQP2AN9RNhSzzjo9hu07vPRPJ7D8S5DxEudHy4VdDEo35OXjZjjEfVU9sWMkW3fi5_QWyWPKKmk1W7cyFA19EkvOw_5DBNaE993ZI/s1600/learning+trends.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="183" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhoxhEF6p4kF7_IHQzd_w0DlPvWHOd-JxyjQP2AN9RNhSzzjo9hu07vPRPJ7D8S5DxEudHy4VdDEo35OXjZjjEfVU9sWMkW3fi5_QWyWPKKmk1W7cyFA19EkvOw_5DBNaE993ZI/s320/learning+trends.png" width="320" /></a></div>
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<b style="mso-bidi-font-weight: normal;"><span style="mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin;"><span style="mso-list: Ignore;">1. </span></span></b><b style="mso-bidi-font-weight: normal;">Learning
where you work:</b></div>
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<ul>
<li>Embedding learning launch points – in company portals, crm
apps (salesforce, support portals (zendesk)</li>
<li>Access learning at the point of need – through apis/web services</li>
<li>Capture learning activities of theuser – wherever they may
occur (bookmarklets, learning record stores)</li>
<li>Tie learning access to skill assessment – workflows</li>
</ul>
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“The rule for Learning Management Systems is we shouldn’t
call them Learning Management Systems.” Do it at the point of need. Don’t even
call it learning anymore. <o:p></o:p></div>
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A learning platform used to do – it had the ability to
target a specific group of learners and provide a nice catalog, dividing into
groups of courses and targeting groups of people to push out the right content.
That can be accomplished very well from today’s learning systems.<o:p></o:p></div>
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The “<b style="mso-bidi-font-weight: normal;">invisible LMS</b>”
– the engine for learning stays, but the way it manifests to the user is key.
If you can decouple the back end engine from the front end interface, then
there’s a lot of benefit.<o:p></o:p></div>
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Learning can be delivered <b style="mso-bidi-font-weight: normal;">where you work</b>. <o:p></o:p></div>
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Accessing learning at the point of need – for performance
support or general knowledge discovery.<o:p></o:p></div>
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xAPI/Tin Can – takes people away from the notion of
packaging content. Lets the creators of the learning – the catalogs – let them
be where they are. Learners can go there – just make sure you capture that
activity.<span style="mso-spacerun: yes;"> </span>Activity capture – making sure
as a company you should understand where people are going to find what they need.<o:p></o:p></div>
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Tie learning to skills assessment. Some done formally, some
on the job, some informally. Learning tied very specifically to skills
assessments makes for immediate prescription for the learning need.<o:p></o:p></div>
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Notion of an Invisible LMS (Bersin) going from:<o:p></o:p></div>
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<ul>
<li>In your face <span style="font-family: "wingdings";">à</span>
stealth</li>
<li>Creating <span style="font-family: "wingdings";">à</span>
enablement</li>
<li>Programmatic <span style="font-family: "wingdings";">à</span>
systematic</li>
<li>Event-based <span style="font-family: "wingdings";">à</span>
infrastructure based</li>
</ul>
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<o:p></o:p></div>
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<b style="mso-bidi-font-weight: normal;">2. Personalization:<o:p></o:p></b></div>
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The key to the success of many learning initiatives. It’s
not enough to just provide a great content to learners and say “go figure out
what you want…” That won't meet your objectives. With every learner – there’s a
few things your department/manager expects of you, then there’s also the
learner’s own innate curiosity to keep up with what they need to do. Marrying
these two is so important.<o:p></o:p></div>
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The paradox of choice – we use smart or intelligent systems
when choosing movies and shopping. Why not for learning? How can we provide
intelligent recommendations for learning?<o:p></o:p></div>
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You have to USE the system. E.g., the more you watch
Netflix, the more it understands what you like and can provide recommendations.
And they’re not perfect, but they make an attempt. And it’s better than having
nothing at your disposal…at Netflix, we tend to lean a lot on the trends and
recommendations on the home page. And then it suggests things that you might
like based on past choices.<o:p></o:p></div>
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For this to be effective, you have to have usage in your
system. The goal of intelligent recommendations is really personalization. The
more people use it, the smarter it gets. Making systems easy to use and
consumer-grade experiences – that just enough notion – these are key to driving
usage. <o:p></o:p></div>
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This is very much a work in progress. Hopefully we’ll see
solutions getting better and better at this.<o:p></o:p></div>
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Intelligent learning platforms matter: the system works for
you. It’s <b style="mso-bidi-font-weight: normal;">proactive</b>, <b style="mso-bidi-font-weight: normal;">dynamic</b>, <b style="mso-bidi-font-weight: normal;">personalized </b>(no two learners get the same recommendations), <b style="mso-bidi-font-weight: normal;">engaging</b>. The more you interact, the
better the system works for you.<o:p></o:p></div>
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<b style="mso-bidi-font-weight: normal;">3. Mobile Learning<o:p></o:p></b></div>
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It’s not about taking ALL of your content and resources and
shoving them onto a mobile device. <o:p></o:p></div>
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How can mobile learning reinforce? Draw people into the
system? It maybe isn’t always about content consumptions.<o:p></o:p></div>
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Let’s look at mobile NOT JUST for content consumption. Let’s
complement the courses you’re taking elsewhere. Instead let’s go bite-sized.<o:p></o:p></div>
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Mobile devices provide endless learning possibilities:<o:p></o:p></div>
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<ul>
<li>Livestreaming for coaching and mentoring</li>
<li>Push notifications to trigger learning behaviors</li>
<li>Location based searches for specific classes (built in GPS
in our mobile devices)</li>
<li>QR code scans for document search or attendance tracking</li>
<li>Allow user to share links, articles, and docs easily</li>
</ul>
<o:p></o:p></div>
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<o:p></o:p></div>
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<o:p></o:p></div>
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(not a complete list, by any means…)<o:p></o:p></div>
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Google primer: <a href="https://www.yourprimer.com/">https://www.yourprimer.com/</a><o:p></o:p></div>
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<b style="mso-bidi-font-weight: normal;">4. Content Aggregation
& Curation<o:p></o:p></b></div>
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the job of the learning platform to start providing curation
– these are the systems that know about the employee/the learner.<o:p></o:p></div>
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<br /></div>
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The consumerisation of education – a slew of different
generations of platforms doing aggregation – democratizing content – making
training available to different orgs (MOOCs, etc.) <o:p></o:p></div>
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<br /></div>
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Curation, personalization, a rich profile – these are all
related. The more you know about learners and their usage patterns, you can
make that learning more prescriptive and specific to them.<o:p></o:p></div>
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And managers have a role to play here. Who knows better
about the employee than their manager?<o:p></o:p></div>
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<b style="mso-bidi-font-weight: normal;">5. Actionable
Insights & Benchmarking<o:p></o:p></b></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">Analytics</b> – have
moved from operational reporting to more advanced/predictive analytics.<o:p></o:p></div>
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<br /></div>
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Predictive analytics = development of predictive models,
scenario planning.<o:p></o:p></div>
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<b style="mso-bidi-font-weight: normal;">Benchmark</b> –
compare, act, improve.<span style="mso-spacerun: yes;"> </span>A lot of data
available to managers where they can benchmark many talent management
processes. And they can take action to improve company performance and organizational
objectives.<o:p></o:p></div>
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Many companies do have enough data at a higher level to
compare against other companies in the same space. <o:p></o:p></div>
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Need to start with better reporting and dashboards.<o:p></o:p></div>
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<b style="mso-bidi-font-weight: normal;">6. The Engagement Gap<o:p></o:p></b></div>
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Employee feedback and survey tools – and the talent
management platform on the other side. However, the feedback tool has been
disconnected from other systems and processes.<o:p></o:p></div>
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Need to have feedback tools that are tightly connected to
organization and employee performance (according to Brandon Hall).<o:p></o:p></div>
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Collect feedback <span style="font-family: "wingdings"; mso-ascii-font-family: Cambria; mso-ascii-theme-font: minor-latin; mso-char-type: symbol; mso-hansi-font-family: Cambria; mso-hansi-theme-font: minor-latin; mso-symbol-font-family: Wingdings;"><span style="mso-char-type: symbol; mso-symbol-font-family: Wingdings;">à</span></span>
diagnose problems <span style="font-family: "wingdings"; mso-ascii-font-family: Cambria; mso-ascii-theme-font: minor-latin; mso-char-type: symbol; mso-hansi-font-family: Cambria; mso-hansi-theme-font: minor-latin; mso-symbol-font-family: Wingdings;"><span style="mso-char-type: symbol; mso-symbol-font-family: Wingdings;">à</span></span>
take action <span style="font-family: "wingdings"; mso-ascii-font-family: Cambria; mso-ascii-theme-font: minor-latin; mso-char-type: symbol; mso-hansi-font-family: Cambria; mso-hansi-theme-font: minor-latin; mso-symbol-font-family: Wingdings;"><span style="mso-char-type: symbol; mso-symbol-font-family: Wingdings;">à</span></span>
prove impact<span style="mso-spacerun: yes;"> </span><span style="font-family: "wingdings"; mso-ascii-font-family: Cambria; mso-ascii-theme-font: minor-latin; mso-char-type: symbol; mso-hansi-font-family: Cambria; mso-hansi-theme-font: minor-latin; mso-symbol-font-family: Wingdings;"><span style="mso-char-type: symbol; mso-symbol-font-family: Wingdings;">à</span></span> (loop back to feedback…)<o:p></o:p></div>
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<br /></div>
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Most orgs don’t have a lot of time to create content, push
it out, send a survey after six months or a year and then revamp content. We
need quicker creation and authoring. We need smaller loops. Ways to tailor and
calibrate faster.<o:p></o:p></div>
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<br /></div>
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Employee engagement/pulse systems will get simpler, more
personal – leaders at every level will be able to target this. And then connect
learning back to employee performance.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Make the connection of <b style="mso-bidi-font-weight: normal;">continuous
learning and development</b> with <b style="mso-bidi-font-weight: normal;">engaged,
high performance business.<o:p></o:p></b></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">_____________</b><o:p></o:p></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">The recording,
slides, and web chat will be available afterwards at:
www.learningandskillsgroup.com<o:p></o:p></b></div>
Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com2tag:blogger.com,1999:blog-28999673.post-40658534611597966392016-12-06T10:54:00.002-05:002016-12-06T10:54:19.419-05:00Join me Dec 8 @ ATD Boston Shark Tank: The LMS Edition<span style="background-color: white; color: #292f33; letter-spacing: 0.25999999046325684px; white-space: pre-wrap;"><span style="font-family: Arial, Helvetica, sans-serif;">Boston Area! Are you swimming in a sea of LMSs? Are the feeding chum to all the vendors out there and the waters have started to churn around you? Want to make some sense of these treacherous seas?</span></span><br />
<span style="background-color: white; color: #292f33; letter-spacing: 0.25999999046325684px; white-space: pre-wrap;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></span>
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="background-color: white; color: #292f33; letter-spacing: 0.25999999046325684px; white-space: pre-wrap;">Join me at ATD Boston Shark Tank: The LMS Edition on Dec 8. (I'll be one of the sharks and I <b>promise</b> to make a lot of corny shark </span><span style="color: #292f33;"><span class="invisible" style="letter-spacing: 0.25999999046325684px; line-height: 0; white-space: pre-wrap;"></span></span></span><span style="color: #292f33; font-family: Arial, Helvetica, sans-serif;"><span style="letter-spacing: 0.25999999046325684px; white-space: pre-wrap;">references).</span></span><br />
<span style="color: #292f33; font-family: Arial, Helvetica, sans-serif;"><span style="letter-spacing: 0.25999999046325684px; white-space: pre-wrap;"><br /></span></span>
<span style="font-family: Arial, Helvetica, sans-serif;">December 8, 6 pm</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">Babson Executive Conference Center</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">More <a href="http://www.tdboston.org/">info and to register.</a></span><br />
<br />
<blockquote style="font-family: Arial, Helvetica, sans-serif; font-size: 14.399999618530273px; text-align: center;">
<div align="left">
<span style="color: #212121;"><span style="color: #212121; font-size: 14px;">In case you haven’t heard, ATD-Boston is closing out the year with a big splash and you <strong><em>WILL NOT</em></strong> want to miss this one! Three of our local sharks will be sinking their teeth into presentations from three very popular LMS vendors -- then you’ll get a chance to wear the shark hat as well. All this takes place at a brand new venue (Babson College) and at this prestigious institute of higher learning, we promise that you will leave with an excellent education about the world of LMSs.</span></span></div>
</blockquote>
<blockquote style="font-family: Arial, Helvetica, sans-serif; font-size: 14.399999618530273px; text-align: center;">
<div align="left">
<ul>
<li><span style="font-size: 14px;"><strong style="color: #212121; text-align: center;">Cammy Bean</strong><em style="color: #212121; text-align: center;">, <strong>VP of Learning Design, Kineo eLearning</strong></em><strong style="color: #212121; text-align: center;">:</strong><span style="color: #212121; text-align: center;"> A premier thought leader in the eLearning industry, frequent presenter at local and national events, and author of the Learning Circuits and Learning Visions blog.</span></span></li>
<li><span style="font-size: 14px;"><strong style="color: #212121; text-align: center;">Barry Richman</strong><em style="color: #212121; text-align: center;">, <strong>Sr Manager of Global Learning Systems, Dunkin Brands</strong></em><strong style="color: #212121; text-align: center;">:</strong><span style="color: #212121; text-align: center;"> A veteran in the eLearning industry with a deep background in LMS operations who has most recently helped Dunkin Brands with their deployment of a new LMS for their 100,000+ users.</span></span></li>
<li><span style="font-size: 14px;"><strong style="color: #212121; text-align: center;">Jean Marrapodi, <em>Illumina Interactive</em>:</strong><span style="color: #212121; text-align: center;"> Winner of a 2016 eLearning Guild’s Guild Master award and 2014 awards from Brandon Hall and USDLA for best learning team and best learning program, frequent presenter at local and national events, and recent addition to the staff at Illumina Interactive.</span></span></li>
</ul>
<span style="color: #212121; font-family: sans-serif;"><span style="color: #212121; font-family: Segoe UI Semilight, sans-serif; font-size: 14px;">You and the sharks will be figuring out a way to attack:</span></span><br />
<ul>
<li><span style="font-size: 14px;"><strong style="color: #212121; text-align: center;">Cornerstone on Demand:</strong><span style="color: #212121; text-align: center;"> An industry leading LMS that has rapidly become one of the most popular learning environments in the world. Cornerstone is used by almost 30 million people in 191 countries.</span></span></li>
<li><span style="font-size: 14px;"><strong style="color: #212121; text-align: center;">Grovo:</strong><span style="color: #212121; text-align: center;"> An “edgy” LMS that focuses on modern learning in today’s workforce by embracing micro-learning and customized packaged content that is delivered in bite-sized chunks.</span></span></li>
<li><span style="font-size: 14px;"><span style="color: #212121; text-align: center;"> </span><strong style="color: #212121; text-align: center;">eLearning Tool LMSs:</strong><span style="color: #212121; text-align: center;"> LMS environments that are already at your fingertips if you use eLearning development tools from vendors such as Articulate, Adobe, Lectora, and iSpring. Do they have enough power to meet your needs? That will be up to you to decide.</span></span></li>
</ul>
</div>
</blockquote>
<br />
<br />Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-3309460582831339962016-09-30T11:27:00.001-05:002016-09-30T11:27:17.701-05:00"Creating Better eLearning" - session slides from #ATDCore4My session slides from my presentation at ATD Core 4, happening this week in New Orleans.<br />
<br />
<iframe allowfullscreen="" frameborder="0" height="485" marginheight="0" marginwidth="0" scrolling="no" src="//www.slideshare.net/slideshow/embed_code/key/3Ensv7i2bUVhuX" style="border-width: 1px; border: 1px solid #CCC; margin-bottom: 5px; max-width: 100%;" width="595"> </iframe> <div style="margin-bottom: 5px;">
<strong> <a href="https://www.slideshare.net/cammybean/tips-for-better-elearning" target="_blank" title="Tips for Better eLearning">Tips for Better eLearning</a> </strong> from <strong><a href="https://www.slideshare.net/cammybean" target="_blank">Cammy Bean</a></strong> </div>
Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-54163518183070930332016-09-29T15:18:00.003-05:002016-09-29T15:33:44.681-05:00"Building a Smarter Learning Ecosystem" w/ @JD_Dillon at @ATDCore4<div class="MsoNormal">
<i style="color: #333333; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 15px;">These are my live-blogged notes from a concurrent session at his week’s ATD Core 4 happening this week in New Orleans. Forgive any typos or incoherencies.</i></div>
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<b style="mso-bidi-font-weight: normal;"><br /></b></div>
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<b style="mso-bidi-font-weight: normal;">Building a Smarter
Learning Ecosystem<o:p></o:p></b></div>
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<b style="mso-bidi-font-weight: normal;"><br /></b></div>
<div class="MsoNormal">
<o:p> </o:p>JD Dillon, Principal Learning Strategist, Axonify @jd_dillon</div>
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<o:p></o:p></div>
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<br /></div>
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Intermingling networks….<o:p></o:p></div>
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<br /></div>
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The components that make up your org’s ecosystem is
different than another org’s ecosystem. (the nature of the organization and the
way that work is done). <o:p></o:p></div>
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<br /></div>
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Getting out of the training bubble – taking a holistic look
at all of the things that impact how we learn. <o:p></o:p></div>
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<br /></div>
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A lot of L&D teams think they “own learning.”<span style="mso-spacerun: yes;"> </span>Hah!<o:p></o:p></div>
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<br /></div>
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Instead, lets look at all the ways we can support learning
in all the ways that it happens.<o:p></o:p></div>
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<br /></div>
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Shifting from a content focused mentality to a world focused
on creating an immersive experience.<o:p></o:p></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">6 Steps to building a
smarter learning ecosystem:<o:p></o:p></b></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">#1: Diagnose your Get
a greater understanding of your organization<o:p></o:p></b></div>
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Resources: What are the tools people are using to do their
job? Maybe it’s something you can leverage. <o:p></o:p></div>
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<br /></div>
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Information: how does info move through this organization?
Where are people going to get the information and how does that information
flow?<o:p></o:p></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">#2: Map Your Learning
Ecosystem<o:p></o:p></b></div>
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How are we supporting learning? What are we prioritizing? <o:p></o:p></div>
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<br /></div>
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What’s the foundation of our learning ecosystem? Is it the
formal stuff? Are you using performance support?<o:p></o:p></div>
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</div>
<ul>
<li>Formal</li>
<li>Informal</li>
<li>Manager support</li>
<li>Shared knowledge</li>
<li>Reinforcement</li>
<li>Performance support</li>
</ul>
<br />
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How available are these resources to individuals? (Formal
training is NOT readily available and yet that’s the foundation/priority. And
yet the things that are readily available aren’t being prioritized and are
actually left of the table. So not doing much beyond the training. They didn’t
have an AFTER the training – which is what people say REALLY matters – the
transfer and the sustain piece.<o:p></o:p></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">So what should the
learning ecosystem look like?<o:p></o:p></b></div>
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Put the most available ones (e.g., shared knowledge) at the
foundation. Put our priority on the things that are most available: at the base
= shared knowledge – and then going up: performance support, continued
reinforcement, management support, on-demand training, formal training.<o:p></o:p></div>
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<br /></div>
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Also take into account criticality – what happens if this
goes wrong? If a person can’t do this on the job, what happens? Will you lose a
customer? Will someone get hurt? Those things might need a more formal
structure.<o:p></o:p></div>
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<br /></div>
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Think about criticality, content, motivation, behaviors.<o:p></o:p></div>
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<br /></div>
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Make a shift: “I don’t care if people can learn; I care if
they can do their job.”<o:p></o:p></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">3. Identify your
tactics<o:p></o:p></b></div>
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Your tactics for shared knowledge and performance support
may be different from mine.<o:p></o:p></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">Shared Knowledge</b>:
the foundation for everything in learning. <o:p></o:p></div>
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<br /></div>
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The reality of everyday problem solving is GOOGLE.<o:p></o:p></div>
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They left behind their SharePoint and built a WIKI – a single
source repository – it’s searchable and it looks like Wikipedia, which everyone
uses. (this was their approach)<o:p></o:p></div>
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Introduced the idea of curation…<o:p></o:p></div>
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<br /></div>
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Go out and find all the team<span style="mso-spacerun: yes;">
</span>members who are making those extremely useful job aids and PowerPoints.
Gave these peoples admin access to the wiki…<o:p></o:p></div>
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<br /></div>
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People get concerned about sharing knowledge publicly. But
here’s the thing – it’s already happening across cubicle walls, in break rooms,
etc. So the wrong stuff is being shared, but you don’t know about it. When you
put it on a shared system, that wrong info can be corrected.<o:p></o:p></div>
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<br /></div>
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In 2.5 years their Wiki went from 500 initial pages to
70,000 pages.<o:p></o:p></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">Performance Support</b>:
how do people get help? When they don’t know what to do, how do they get help? <o:p></o:p></div>
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<br /></div>
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How do you leverage the power of the crowd in the wiki
environment? Use the comment capability – let people ask questions – and then
go prowling around and answer the questions. Initially used Community Managers.
And over time, the Community Managers were no longer necessary. <o:p></o:p></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">Continued
Reinforcement<o:p></o:p></b></div>
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Remember: AFTER the training is what really matters.<o:p></o:p></div>
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<br /></div>
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Reinforcement came from an options system -- users logged in once a day for 3 minutes – short videos, questions – adapted
to what the employee was doing – if you were supporting this program, you got
content targeted to that role. We gave people the option to do this – but
average is people logging in 3 x a week – 75%. (Axonify does this)<o:p></o:p></div>
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<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">Management Support:<o:p></o:p></b></div>
<div class="MsoNormal">
The most important person is the front-line manager. They
own the day – what you have time for, etc. <o:p></o:p></div>
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<br /></div>
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How do we enable managers – as part of their existing job –
help their team members do their jobs better? <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Provide the manager with actionable data about their
employees. Who was leveraging the resources we were providing? A dashboard of
data…<o:p></o:p></div>
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<br /></div>
<div class="MsoNormal">
Behavior observation – how do you know if people are doing
their job well? Enable a simple observation form. As part of the managers job (e.g.,
listening to calls in a call center) – give them a form to document when they
see good and bad behaviors. So managers are now feeding an insane amount of
data about performance.<o:p></o:p></div>
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<br /></div>
<div class="MsoNormal">
Turn managers into data thieves. (and to help them coach
more effectively)<o:p></o:p></div>
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<br /></div>
<div class="MsoNormal">
(This tool was made available – not required.)<o:p></o:p></div>
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<br /></div>
<div class="MsoNormal">
On the backend, JD’s team would monitor the data – who’s
participating, etc. – and then just share the list (here’s who’s participating
a lot – and send that to senior leaders. No one wants to be the bottom of that
list!)<o:p></o:p></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">On-Demand Training<o:p></o:p></b></div>
<div class="MsoNormal">
Moving up the ladder to the more structured stuff.<o:p></o:p></div>
<div class="MsoNormal">
Dump all the old bad training content in your LMS. Clean it
out so the old stuff can’t be discovered.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
All the way they were serving up content aligned to the
behaviors they were trying to drive.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Wanted to get into video to provide more structured learning
opps.<span style="mso-spacerun: yes;"> </span>Took people with credibility on
specific content – took videos of them and uploaded them to the video. E.g., a
12 video playlist of people talking about how to support new students learn the
first week (so hearing directly from the top performers).<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">Formal Training<o:p></o:p></b></div>
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<!--EndFragment--><br />
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Don’t stop classroom training. Instead, make everything that
gets done in formal training better because of the infrastructure you’ve put in
place. (everything was searchable, easily found, and you could ask questions) –
so when asking people to do elearning or ILT, that time could be more valuable
and concise.<o:p></o:p><br />
<br />
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">4. Apply Your
Framework</b><o:p></o:p></div>
<div class="MsoNormal">
Objective to create a consistent way to help people (e.g.,
when new programs are released, this is how we do it) – make learning a
predictable/consistent thing.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">Continuous Learning
experience:<o:p></o:p></b></div>
<div class="MsoNormal">
Inputs: Did events, online content, experience, messaging<o:p></o:p></div>
<div class="MsoNormal">
At the foundation was the community of knowledge (employees
could grab info as they needed it).<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
And they could feed that back into the community – knowledge
growth.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Then a reinforcement aspect to make sure you’ve retained
that info. They leveraged games and rewards and points. How do you leverage
motivation?<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Analytics – getting meaningful data. Enabling manager
feedback.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
And ultimately tying everything back to business results.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Create a consistent experience so the user/learner
understands how they’re being supported.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
If you’re trying to solve for a low criticality problem – the
learning professional recognizes the base tactics: shared knowledge/performance
support.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Let’s say it’s a safety/compliance issue. Might leverage
different layers of the ecosystem.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Leverage the right layers and the right tactics.</div>
<div class="MsoNormal">
</div>
<ul>
<li>Define business goal</li>
<li>Determine criticality</li>
<li>Establish context</li>
<li>Define performance objectives</li>
<li>Identify layers</li>
<li>Identify tactics</li>
<li>And only THEN do you build content</li>
</ul>
<o:p></o:p><br />
<div class="MsoNormal">
<o:p></o:p></div>
<div class="MsoNormal">
<o:p></o:p></div>
<div class="MsoNormal">
<o:p></o:p></div>
<div class="MsoNormal">
<o:p></o:p></div>
<div class="MsoNormal">
<o:p></o:p></div>
<div class="MsoNormal">
<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
First ask, “what information is already out there about
this?” If the answer was none, they wrote a wiki page. If the answer was “well,
this junk”, then they fixed it. That often solved the business problem.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">#6 Get started<o:p></o:p></b></div>
<div class="MsoNormal">
Talk ecosystem<o:p></o:p></div>
<div class="MsoNormal">
Think person first, employee second<o:p></o:p></div>
<div class="MsoNormal">
Run a diagnostic – look at the organization and the context
in which you’re supporting performance<o:p></o:p></div>
<div class="MsoNormal">
Map your learning ecosystem – are you off balance? What do
you need to change?<o:p></o:p></div>
<div class="MsoNormal">
Identify your tactics (for JD it was a wiki; for you it
might be something else)<o:p></o:p></div>
<div class="MsoNormal">
Start small; think BIG.<o:p></o:p></div>
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<div class="MsoNormal">
Escape the training bubble – get outside the typical toolbox
and mindset.<o:p></o:p></div>
</div>
<div class="MsoNormal">
<i><br /></i></div>
<div class="MsoNormal">
<i><a href="http://www.slideshare.net/JDDillon/building-a-smarter-learning-ecosystem-atd-core-4-2016">JD's slides from his session are up and available for your viewing pleasure</a>.</i></div>
Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-60986662031495818792016-09-29T09:48:00.000-05:002016-09-29T15:14:26.255-05:00"Why Learning is the New Work" with Melissa Daimler @mdaimler - opening keynote @ATDCore4<div class="MsoNormal">
<i>These are my
live-blogged notes from the opening keynote at this week’s ATD Core 4 happening
this week in New Orleans. Forgive any typos or incoherencies.</i></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b>Why Learning is the New Work<o:p></o:p></b></div>
<div class="MsoNormal">
Melissa Daimler, Head of Learning & Development, Twitter
@mdaimler<o:p></o:p></div>
<div class="MsoNormal">
<a href="http://core4.td.org/Program/Speakers">http://core4.td.org/Program/Speakers</a><o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Work IS a learning lab and the daily experiences are the
curriculum.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
To create a great learning lab at work, we need to focus on
3 things:</div>
<div class="MsoNormal">
<o:p></o:p></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l8 level1 lfo1; text-indent: -.25in;">
</div>
<ol>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Design more iteratively</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Lead more holistically</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Learn more intentionally</span></li>
</ol>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">1. Design more
iteratively<o:p></o:p></b></div>
<div class="MsoNormal">
We’re all familiar with ADDIE; part of our DNA. It’s a very
sequential process. How can we take a more agile approach to design – to take
more of a Design Thinking approach.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Design Thinking – the 5 Steps:<o:p></o:p></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l6 level1 lfo2; text-indent: -.25in;">
</div>
<ul>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Empathize (with your stakeholders)</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Define the problem</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Ideate</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Prototype</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Testing</span></li>
</ul>
<div class="MsoNormal">
There are critical differences and nuances between ADDIE and
Design Thinking:</div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l7 level1 lfo3; text-indent: -.25in;">
</div>
<ul>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><b style="text-indent: -0.25in;">Empathy</b><span style="text-indent: -0.25in;">
– about connecting with our stakeholders, focusing on the person. It’s a more
human-centered approach. Don’t just fix the problem, also focus on how people
feel.</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><b style="text-indent: -0.25in;">Co-creation</b><span style="text-indent: -0.25in;">
– how do we together, with our stakeholders, come up with a solution. “Go where
the people are” – figure out with them as you go.</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><b style="text-indent: -0.25in;">Rapid
Prototyping</b><span style="text-indent: -0.25in;"> – instead of planning and then six months later you launch, you
iterate as you go.</span></li>
</ul>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l7 level1 lfo3; text-indent: -.25in;">
<o:p></o:p></div>
<div class="MsoListParagraphCxSpLast" style="mso-list: l7 level1 lfo3; text-indent: -.25in;">
<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Focusing on these 3 aspects of design thinking = better
solution, less time, more buy-in<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">Feedback.<o:p></o:p></b></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><br /></b></div>
<div class="MsoNormal">
Feedback has gotten a really bad rap lately. It’s not
feedback that needs to go away and that’s dead – it’s the feedback process. How
can we reframe feedback as something more useful.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
So they talked to a lot of people at Twitter about what they
were experiencing and how they were feeling. We asked employees things like
“how do you learn? How do you develop? When have you gotten really good
feedback that you can use?”<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
(When you ask really good questions, you get much better
input).<o:p></o:p></div>
<div class="MsoNormal">
We asked managers, “what kind of information do you need?”
(A lot of companies are throwing out their performance ratings and numbers –
and that’s daunting, because leaders are so used to having those numbers.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Worked with a lot of stakeholders, asked good questions,
understood what they felt. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Identified a lot of shifts they wanted to make (there were
about 15) – and they wanted to narrow that down to the top 3.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
So it’s a shift – <o:p></o:p></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l5 level1 lfo6; text-indent: -.25in;">
</div>
<ul>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">From Performance TO Development + Performance</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">From 2 x Year Review TO Always Feedback (in the
moment)</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">From Manager Led TO Employee-Driven</span></li>
</ul>
<div class="MsoNormal">
Focus on progress vs. perfection.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
They came up with a prototype of a feedback dashboard – <o:p></o:p></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l4 level1 lfo4; text-indent: -.25in;">
</div>
<ul>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">What I’m good at…what I’m working on.</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">What I’m less good at…How I’m working on it</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">What I care about…what I’ve done (stuff I’ve
shipped)</span></li>
</ul>
<div class="MsoNormal">
Today it’s called “Our portfolio” – it’s an internally
developed online hub.<o:p></o:p></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l2 level1 lfo5; text-indent: -.25in;">
</div>
<ul>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Portfolio: give, get, develop.</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">You can give and get comments.</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">It’s based on their 17 behavioral org skills.</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Manager can see how their team is doing – what
types of comments they’ve gotten, the number of comments.</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">It’s 360 feedback</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Now they’re seeing people giving a lot more
feedback face to face and then following it up with comments on the portfolio</span></li>
</ul>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l2 level1 lfo5; text-indent: -.25in;">
<o:p></o:p></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l2 level1 lfo5; text-indent: -.25in;">
<o:p></o:p></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l2 level1 lfo5; text-indent: -.25in;">
<o:p></o:p></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l2 level1 lfo5; text-indent: -.25in;">
<o:p></o:p></div>
<div class="MsoListParagraphCxSpLast" style="mso-list: l2 level1 lfo5; text-indent: -.25in;">
<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Metrics they track: they want people to give/get at least 2
comments per month. After you receive a comment, individuals rate how useful a
comment was to them (a rating tool from 1-7) – this addresses one of the ways
that feedback hasn’t been useful in the past. They provide modeling about how to give good feedback – the
anatomy of a comment.</div>
<div class="MsoNormal">
<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">How does this apply
to program design?<o:p></o:p></b></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
They had a lot of green managers at Twitter. This was one of
Melissa’s key focus areas. And she was interested in all the ways to help
people, except classroom training.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
She met with a new manager – was an engineer who had just
been promoted. She shared all these great ideas she had about using technology
and twitter and other tools. And he said, “that sounds really cool, but are we
going to have any classes on how to do a one-on-one?”<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
When people come to us and say “this is what we want” but we
know it’s not really what they need.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
A lot of managers were asking for classroom training. The
irony of this at a tech company. But they wanted to come together with others
like them and get validation and connect and practice in a safe environment.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
They created a management development program that is more
classroom based.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
She believes the classroom won’t go away. What we DO in the
classroom needs to transform.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Created #TC5. 5 Week program. They came for two hours a
week. There were about 5 slides. It was role plays and discussion. And then
next week they would come back and talk through their experiences during the
previous week.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
The program design is always iterating, always in beta. As
the company continued to evolve, they needed to make sure the conversations
were still relevant for managers. (Don’t iterate just to iterate. Iterate
because we want to make sure we’re aligned to what the business is
experiencing).<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Decision-making was a big conversation as the organization
grew to a more matrixed one. The decision-making process changed a bit.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">What project are you
working on right now?<o:p></o:p></b></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l3 level1 lfo7; text-indent: -.25in;">
</div>
<ul>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">How can you apply more empathy to your
stakeholders?</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">How could you co-create with your stakeholders?</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">How can you get to a prototype faster?</span></li>
</ul>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l3 level1 lfo7; text-indent: -.25in;">
<o:p></o:p></div>
<div class="MsoListParagraphCxSpLast" style="mso-list: l3 level1 lfo7; text-indent: -.25in;">
<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">2. How do we lead
more holistically?<o:p></o:p></b></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<i style="mso-bidi-font-style: normal;">“Business and human
endeavors are systems…we tend to focus on snapshots of isolated parts of the
system. And wonder why our deepest problems never get solved.”</i> ~ Peter
Senge<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Instead of doing a project post-mortem, they do “retros”
(restrospectives). <o:p></o:p></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l0 level1 lfo8; text-indent: -.25in;">
</div>
<ul>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">What do we want to keep?</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">What do we want to quit?</span></li>
<li><span style="text-indent: -0.25in;"> What do we want to cultivate?</span></li>
</ul>
<div class="MsoListParagraphCxSpLast" style="mso-list: l0 level1 lfo8; text-indent: -.25in;">
<o:p></o:p></div>
<div class="MsoNormal">
These questions have now become integrated into the org and
made a huge impact.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
They also created 17 org skills – what are the actual skills
you need to have to be successful? They wanted to understand what made up a
successful employee? They met with stakeholders, they asked questions (how can
you best be successful?).</div>
<div class="MsoNormal">
<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
They came up with 3 primary buckets: <o:p></o:p></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l9 level1 lfo9; text-indent: -.25in;">
</div>
<ul>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">be a team player,</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">be execution focused,</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">be forward thinking.</span></li>
</ul>
<div class="MsoNormal">
How do you then create reinforcing mechanisms to help these
org skills stick? Wanted to make sure that these skills were anchored against
all of the processes.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
So the Our Portfolio comment/feedback systems includes these
org skills as drop down lists.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<i style="mso-bidi-font-style: normal;">“I’d like to give you
some feedback.”</i> – those words bring butterflies to our stomach as the
person who says them then leads into telling you all the things you’ve done
wrong.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
If our feedback/comments are more focused and aligned on
core skills…<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Be execution focused: Prioritizes appropriately to delivery
high quality results<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<i style="mso-bidi-font-style: normal;">“When what we’re
trying to learn is connected to a system to support that learning….learning
happens naturally.”<o:p></o:p></i></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">3. Learn more
intentionally</b><o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
To have a more meaningful learning experience, both the
teacher and the learner have to be present. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
We are overwhelmed all the time. The world is becoming more
dynamic. (Josh Bersin wrote an article that said 2/3 of employees are
overwhelmed.) We have shorter attention spans; we check our phones XX times a
day.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
As learning professionals, we need to make sure we take care
of ourselves.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">WE are the
intervention.</b> We are the ones who come into the room and bring the energy
(or NOT). And we can immediately shift the conversation. We have good days, we
have bad days. So critical that we pause and take care of ourselves.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
If we’re not doing our own work to improve ourselves, we not
only give up our own learning experience, but we give up someone else’s.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
We’ve become this DOING machine. If our calendars are not
full, we think we’re doing something wrong. But the people who get the most
done, have space on their calendars.</div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l1 level1 lfo10; text-indent: -.25in;">
</div>
<ul>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Keep at least a one hour unscheduled block every
day with NO meetings.</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Have one day with nothing scheduled.</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">As learning professionals, make sure you’re
finding time to learn, grow, discover – both personally and professionally.
Give yourself time for forced reflection.</span></li>
<li><span style="font-family: "symbol"; text-indent: -0.25in;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span style="text-indent: -0.25in;">Fill up, stay fresh, make space for yourself so
you can continue to be intentional.</span></li>
</ul>
Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-14421056059462576602016-08-04T21:07:00.002-05:002016-08-04T21:07:43.101-05:00The Accidental ID: A Midsummer's Night Sale<span style="font-family: Arial, Helvetica, sans-serif;">Has your copy just gotten too dog-eared? Did you lend it out to that new ID on your team? Do you want to buy copies for your entire team? (Hey, I've heard people are doing that!)</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">Now on sale (through August 15), <a href="https://www.td.org/Publications/Books/The-Accidental-Instructional-Designer">The Accidental Instructional Designer </a>and loads of other great books from ATD Press.</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="background-color: white; color: #565559; font-size: 14px;">Use code </span><strong style="color: #565559; font-size: 14px;">MIDSUMMER16 </strong><span style="background-color: white; color: #565559; font-size: 14px;">to get </span><strong style="color: #565559; font-size: 14px;"><a href="http://www.astd.org/Publications/Search.aspx?filter=productType:Books" style="color: #ff4d00; outline: 0px; text-decoration: none;">20% off books</a> </strong><span style="background-color: white; color: #565559; font-size: 14px;">and </span><em style="color: #565559; font-size: 14px;"><strong><a href="https://www.td.org/Publications/TD-at-Work/Search?filter=productType%3aTD+at+Work" style="color: #ff4d00; outline: 0px; text-decoration: none;">TD at Work</a></strong></em><a href="https://www.td.org/Publications/TD-at-Work/Search?filter=productType%3aTD+at+Work" style="color: #ff4d00; font-size: 14px; outline: 0px; text-decoration: none;"> issues</a><span style="background-color: white; color: #565559; font-size: 14px;">!* Plus, </span><a href="https://www.td.org/Publications/Search?filter=businessCategory:Only+10+Dollars" style="color: #ff4d00; font-size: 14px; outline: 0px; text-decoration: none;">select books are <strong>just $10</strong></a><span style="background-color: white; color: #565559; font-size: 14px;">, while supplies last!**</span></span>Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-867611336589372242016-05-17T14:53:00.001-05:002016-05-17T14:53:06.928-05:00Designing a Management Dev Program to Get Results [@Kineo Webinar Th May 19]<div class="x_MsoNormal" style="background-color: #f3f3f3; color: #212121; line-height: 30pt; margin: 0in 0in 0.0001pt;">
<span style="color: #464646;"><span style="font-family: Arial, Helvetica, sans-serif;">Join me and Chip Cleary for another fabulous Kineo webinar!</span></span></div>
<div class="x_MsoNormal" style="background-color: #f3f3f3; color: #212121; line-height: 30pt; margin: 0in 0in 0.0001pt;">
<b><span style="color: #464646;"><span style="font-family: Arial, Helvetica, sans-serif;">Designing a Management Development Program to Get Results [Webinar] </span></span></b></div>
<div class="x_MsoNormal" style="background-color: #f3f3f3; color: #212121; line-height: 15pt; margin: 0in 0in 0.0001pt;">
<span style="color: #464646;"><span style="font-family: Arial, Helvetica, sans-serif;"><b>Date: </b>Thursday, May 19, 2016 @ 10a.m. CST</span></span></div>
<b><span style="color: #464646;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></span></b>
<span style="font-family: Arial, Helvetica, sans-serif;"><b><span style="color: #464646;">Duration:</span></b><span style="color: #464646;"> 1 hour</span><span style="color: #464646;"><b><br /></b></span></span><br />
<span style="color: #464646;"><span style="font-family: Arial, Helvetica, sans-serif;"><b>Speaker:</b> Cammy Bean, Solutions Consultant, and Dr. Chip Cleary, VP of Design, Solutions & Consulting</span></span><br />
<br />
<blockquote class="tr_bq">
<span style="color: #464646;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: x-small;">Are you happy with how you develop front-line managers (aka supervisors, team leads, first-time managers)? If so, count yourself among the few. Most organizations are not. In fact, KnowledgeAdvisors (2015) reports that<i> “41% of training on Frontline Leader Development is not applied back on the job.”</i></span></span></blockquote>
<blockquote class="tr_bq">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: x-small;"><span style="color: #464646;"><i></i></span><span style="color: #464646;">There’s a lot of great content on management skills both for the classroom and online, so what’s the problem?</span></span></blockquote>
<blockquote class="tr_bq">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: x-small;"><span style="color: #464646;">In talking with organizations, we’ve heard a consistent tale of woe. They start from a position of strength: they know what skills to develop and are able to provide compelling training content but once the training is complete new managers revert to old habits, like the training never happened. Business Wire reports <i>that nearly 60% of front-line managers underperform during their first two years in the seat, driving performance gaps and employee turnover across the entire frontline.</i></span> </span></blockquote>
<blockquote class="tr_bq">
<span style="color: #464646;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: x-small;">In short, they fall into what we call the <b>Learning-Doing Gap</b>. In this webinar we discuss what we have uncovered about the Learning-Doing Gap and four principles you can embrace to help front-line managers bridge it.</span></span></blockquote>
<span style="font-family: Arial, Helvetica, sans-serif;"><a href="http://resources.kineo.com/register-for-designing-a-management-development-program-to-get-results">Register here!</a> </span><br />
<div class="x_MsoNormal" style="color: #212121; margin: 0in 0in 0.0001pt;">
<br /></div>
Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-75897606050252361662016-04-12T08:55:00.001-05:002016-04-12T08:56:19.777-05:00Kineo Learning Insights, Naturally...<div class="lead" style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 18px; line-height: 24px; margin-bottom: 20px;">
Every year at Kineo, we interview a group of our customers – taking a slice of the market and sharing those insights back with you. This year’s <a href="http://resources.kineo.com/learning-insights-report-2015-download" id="autoid-13" style="color: #eb1676; text-decoration: none;" target="_blank">Learning Insights 2015</a> report, has loads of nuggets. But rather than recap them all here, I want to dig into the one that I’ve been thinking the most about, which was our very first question. We asked, “What’s been the biggest surprise in the last 10 years?”</div>
<div style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 14px; margin-bottom: 20px;">
The big game changer? Why technology, of course. Over the last ten years, with the rise of search engines, smart phones and tablets, and access to the wisdom of the crowd through social media, we find answers to our burning questions very differently than we did just ten years ago. As one of our interviewees said, “It’s much more about now. I want to learn this and I want to learn it now.” (Shades of Veruca Salt, eh? I want some candy and I want it now!)</div>
<div style="color: #464646; font-family: 'Open Sans', sans-serif; font-size: 14px; margin-bottom: 20px;">
<a href="http://www.kineo.com/us/blog/learning-insights-naturally">Read the complete article on the Kineo blog and find out how my husband fixed our car's air conditioner...</a></div>
Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-5270151811337834322016-03-16T14:07:00.000-05:002016-03-16T14:07:29.685-05:00eLearning Today [Slides from #LSCon]OK, so I'm no <a href="http://cammybean.kineo.com/2016/03/bill-nye-science-guy-opening-keynote-at.html">Bill Nye the Science Guy</a> , but I did have fun presenting today at <a href="http://www.elearningguild.com/LSCon/content/4100/learning-solutions-2016-conference--expo--home/">Learning Solutions</a>, happening this week in Orlando.<br />
<br />
My session, "eLearning Today", took a personal look at the evolution of tech since 1996 to today. And then we dove into the tech trends of today.<br />
<br />
Coolest thing ever? Having my session live sketch noted!<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiHs09lmvFPtQYVeJfcEOlMcLJj4w8fKPwIqisBIysMJ643FzKK4z2fu0Z6HwU4ejc8wLPEwjA4olsCKkbSjjotoHx9-HO3thuuBQg3b8x3LIF4lQ6QlpyKRNJ5CJX3r5CVJOIc/s1600/Sketchnote+lscon.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiHs09lmvFPtQYVeJfcEOlMcLJj4w8fKPwIqisBIysMJ643FzKK4z2fu0Z6HwU4ejc8wLPEwjA4olsCKkbSjjotoHx9-HO3thuuBQg3b8x3LIF4lQ6QlpyKRNJ5CJX3r5CVJOIc/s320/Sketchnote+lscon.jpg" width="320" /></a></div>
<br />
Slides from today's session available for your viewing pleasure:<br />
<br />
<iframe allowfullscreen="" frameborder="0" height="485" marginheight="0" marginwidth="0" scrolling="no" src="//www.slideshare.net/slideshow/embed_code/key/1TiEAF4NxbYgdY" style="border-width: 1px; border: 1px solid #CCC; margin-bottom: 5px; max-width: 100%;" width="595"> </iframe> <div style="margin-bottom: 5px;">
<strong> <a href="https://www.slideshare.net/cammybean/elearning-today-trends-in-tech-lscon" target="_blank" title="eLearning Today: Trends in Tech #LSCON">eLearning Today: Trends in Tech #LSCON</a> </strong> from <strong><a href="https://www.slideshare.net/cammybean" target="_blank">Cammy Bean</a></strong> </div>
<br />
<b>Thanks for the great conversation.</b>Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-34403902765410080152016-03-16T09:14:00.000-05:002016-03-16T09:14:22.443-05:00Bill Nye the Science Guy: Opening Keynote at #LSCON<i style="color: #333333; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 15px;"><span style="font-family: Arial, Helvetica, sans-serif;">These are my live-blogged notes from the opening keynote at <a href="http://www.elearningguild.com/LSCon/content/4100/learning-solutions-2016-conference--expo--home/">Learning Solutions 2016</a> happening this week in Orlando. Forgive any typos or incoherencies.</span></i><br />
<div>
<i style="color: #333333; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 15px;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></i></div>
<div>
<span style="color: #333333; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 15px;"><span style="font-family: Arial, Helvetica, sans-serif;"><b><a href="https://en.wikipedia.org/wiki/Bill_Nye">Bill Nye the Science Guy</a>!</b></span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 15px;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4lIGRm9TmhpisU3anXCx3gjVW2XAUCoV6JekHNMpGnMtMl88f8xeawIy1Solgf5ZfMtCjQ2Khax2Y24q66zVwp5nzjewKj9Xlqv5UxkUBH67EhnDhoSJ82edkEybcc2gogvU7/s1600/IMG_0514.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4lIGRm9TmhpisU3anXCx3gjVW2XAUCoV6JekHNMpGnMtMl88f8xeawIy1Solgf5ZfMtCjQ2Khax2Y24q66zVwp5nzjewKj9Xlqv5UxkUBH67EhnDhoSJ82edkEybcc2gogvU7/s320/IMG_0514.jpg" width="320" /></a></div>
<br />
<div>
<span style="color: #333333; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 15px;"><span style="font-family: Arial, Helvetica, sans-serif;">What about our perception of the world is wrong?</span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 15px;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">Bill Nye's parents -- his mother's father wouldn't let them get married until she graduated from college. His dad went off to the Pacific to build an airstrip. 1941. And then Pearl Harbor happened. And then he was captured and became a POW. <i>"If you ever have a chance to be a POW, don't do it."</i></span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">His mom was at Goucher (?) College. She got recruited by the US Navy Cryptographers and she went off to work on the Enigma Code. In 1992 they were declassified -- and still these women wouldn't talk about what they did.</span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">44 months his Dad was a POW. His parents lived through the war. </span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">There are 88 constellations in the sky (from the western perspective). And the darkness of Japan prison camp, his Dad learned them all. And he learned about sundials. <i>"Sundial people want everything to be a sundial."</i> His Dad invented the sand dial. <i>"We'll make dozens of dollars on this thing!"</i></span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><i><br /></i></span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">Bill thought, as a teenager, that he was unaffected by this sundial thing. And then, he was at the beach...and he found himself making a sundial. </span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">If you look at a shadow outside in the sun, there's a blue-ish tint. This is the color of the earth's sky. There are other sources of light than the sun. <i>Cerulescence.</i></span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><i><br /></i></span></span></div>
<div>
<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">He was in a meeting for the Mars Rovers....and they were looking at a metal post that did something and it had a shadow with a yellow-ish tint. And Bill wanted to turn that metal stick into a sundial. And so there are 3 sundials on Mars now!</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">And if you look at the Mars sundials, the shadows have an orange tint. From the dust in the Mars sky.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">And why does he tell us all this about sundials?</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">Science and learning starts with observation.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">He went to work at Boeing out of college. People talked about this mythical guy - Tex Johnston. He shows a video of Text flying an early Boeing jet -- a huge one -- and doing a barrel roll. This is the Boeing "Dash-80". No one told Tex Johnston to roll the plane upside down. "What are you doing, Tex?" said the Boeing staff.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">"One test is worth a thousand expert opinions." ~ Tex Johnston</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">The upside down pyramid of design:</span></span></div>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEifL7gmUGp9yLSDN-lLX-ss6gJC0-xnKIckxBchjeivMd4q3t6qvOj2wHqetHQiiKL6vY0rE3WTHGrvmUY-PtXcj47Y3lMB7_rBzasS5gssXdBUMaAry4PhOLrH0eLyW4Vk6-E4/s1600/IMG_0515.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEifL7gmUGp9yLSDN-lLX-ss6gJC0-xnKIckxBchjeivMd4q3t6qvOj2wHqetHQiiKL6vY0rE3WTHGrvmUY-PtXcj47Y3lMB7_rBzasS5gssXdBUMaAry4PhOLrH0eLyW4Vk6-E4/s320/IMG_0515.jpg" width="320" /></a></div>
<ul>
<li><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">At the bottom is design -- where you've got a few # of people. No matter what you're designing, a car, a plane, a piece of learning software. It's a few number of people. You're not paying that much.</span></li>
<li><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">As you start making the thing, you go up to quality assurance and material planning -- you're talking more money. And you've got to write a check. You start spending ore money.</span></li>
<li><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Then the welders, the painters, the delivery. (when you're building an airplane, there's no truck - you have to build your factory next to a runway!)</span></li>
<li><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Then you get to the customers and you've spent a lot of money. Every step of the pyramid you spend more money.</span></li>
</ul>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">You can have a great design. And you have great people. But if you're starting with a Ford Pinto (the car that exploded) -- on the best day, all you're going to get is a Ford Pinto. If the design sucks, the car is going to suck. If it gets hit from behind, it's going to blow up.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">The more time you can spend at the beginning, at the design, the better chance you have of coming up with a good product. If the design is good, you have a shot at making a good product.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">When making the Science Guy: they put science education into 3 buckets and w</span></span><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">ithin each category there are two things:</span></div>
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<ul>
<li><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Life Science (biology, human body), </span></li>
<li><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Physical Science (physics, chemistry), </span></li>
<li><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Planetary Science (</span><span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">astronomy, earth)</span></span></li>
</ul>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">These fundamental ideas led to 100 shows.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">Once you figure out the design, you can expand it. You've got a shot. It started with these 3 ideas -- not 100.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">His first kids' book was written in 1993. He was talking about climate change.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">Educational Public Outreach is now from the point of view of outer space. He took Astronomy from Carl Sagan! <i>(Hey -- I didn't know Bill Nye went to Cornell!)</i></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">A couple of years ago he did a debate with this guy Ken Ham who believes the earth is 6,000 years old. Bill Nye thought he must've been in on it, but the guy really believes it. </span></span>https://www.youtube.com/watch?v=z6kgvhG3AkI</div>
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"Bill Nye the Science Lie" was the mantra in town after that.</div>
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And now Ken Ham is selling the idea that the "earth is cooling again." Bill Nye says, "Noe, this is wrong." These climate deniers are wrong.</div>
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Florida Governor Rick Scott instructs his staff that they are not allowed to discuss the term "climate change."</div>
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Going back to fact based presentation -- 2015 was the warmest year on record.</div>
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We have a huge opportunity right now to change the world. The enthusiasm for science is extremely high and building. </div>
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<b>The Big Bang Theory</b> is the most popular show on tv right now -- a bunch of geeks talking about science and being human in the background.</div>
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<b>The Martian</b>. </div>
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(If we had more kilometers, we'd sell more things overseas. We're the last country on the miles and inches.)</div>
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Day before yesterday, they launched exomars. It's on its way to Mars to look for methane. The main way you get methane is via living things. If the occasional plumes of methane that we've sniffed on Mars -- if those turn out to be the result of living things..it would change the world.</div>
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Two questions we all ask:</div>
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<ol>
<li>Where did we all come from? How did we get here and what are we doing here?</li>
<li>Are we alone in the Universe?</li>
</ol>
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If we can detect methane on Mars - then we're not alone!</div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><i>marsexo </i>was launched by a collaborative effort with a russian rocket and the european space agency. He shows the Canadian 5 dollar bill -- with an astronaut - the space program is important to them.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">Space exploration brings out the best in us. It's inherently optimistic. There is a future. </span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">We are stardust. When we send missions to pluto to take photos of Pluto -- we spend millions, but it's a worthy investment. We find out more about ourselves.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">We cannot let the earth be hit by an asteroid. There is no evidence that the ancient dinosaurs had a space program. You just don't want that to happen.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">So people have proposed different ways of dealing with it. (Hint: don't send Bruce Willis. The fragments after you blow it up will make it worse.) </span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">You need to nudge the asteroid ever so slightly so it misses the earth. An astronaut has a patent to build a gravitational tug boat. The mutual gravity of the spacecraft and the asteroid would pull the asteroid off course. But you would need tons of fuel. That's the challenge.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">The laser bees -- shine sunlight on the asteroid to burn it up!</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">You only need to give it the tiniest of nudge to make an asteroid miss, if you had enough time.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">This is important. This may come up in our lifetime.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">And the more technically literate our students are, the better our chances of getting through it.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">Scientists confirmed that in the summer, there is water flowing on Mars. On Earth, every place we find water, we find life. We may find life on Mars! For the cost of lunch for the US military.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">I hope some of you or your students go to Mars. And go up to one of those 3 rovers. Those rovers costs billions of dollars, and they're just sitting there -- they're not even locked. One of the rovers is still running well beyond its warranty period -- that's your tax dollars at work!</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">On each rover is the Mars dial.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">Science and learning is all about the JOY OF DISCOVERY. Our ancestors felt that joy. </span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">We're all from EARTH. That little speck in space. That's the whole deal.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">There about 100 times as many stars as there are grains of sand on the earth.</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">It's easy to feel insignificant -- we're each just another speck, standing on a grain of sand, which is a speck. "I'm a speck on a speck, orbiting a speck, with another speck! I suck..."</span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;"><br /></span></span></div>
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<span style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 15px;">But then with my brain...you can imagine all of that. And with your brains, we can change the world!</span></span></div>
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Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0tag:blogger.com,1999:blog-28999673.post-2370984411347759982016-02-16T10:41:00.000-05:002016-02-16T10:41:01.262-05:00Creative Courage with Welby Altidor, Cirque de Soleil #trgconf<i><span style="font-family: Arial, Helvetica, sans-serif;">These are my live-blogged notes from the second day <a href="http://www.trainingconference.com/2016/keynotes.cfm">keynote session at Training 2016</a>, happening this week in Orlando. Forgive any typos or incoherencies.</span></i><br />
<h2>
<span style="font-family: Arial, Helvetica, sans-serif;"><b>Creative Courage with Welby Altidor, Executive Creative Director at Cirque de Soleil</b><i> </i></span></h2>
<i><span style="background-color: white; color: #252525;"><span style="font-family: Arial, Helvetica, sans-serif;">Unccovering innovation through engagement, collaboration, and controlled failure — and how it can apply to, and change, our approach to both training and business.</span></span></i><br />
<span style="background-color: white; color: #252525;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></span>
<span style="background-color: white; color: #252525;"><span style="font-family: Arial, Helvetica, sans-serif;">In most of us, creative super powers are there, but often dormant.</span></span><br />
<span style="background-color: white; color: #252525;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></span>
<span style="background-color: white;"><span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">When we think about geniuses, we think Picasso, Rosa Parks, Einstein, Emmett Brown ;) -- we think of the cliche of the lone genius. And not to diminish the genius of these people, but we can also tap into our own genius superpowers.</span></span><br />
<span style="background-color: white;"><span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span></span>
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="background-color: white;"><span style="color: #252525;"><i>"The future of innovation is no longer in the hands of the scientists, artists, or designers working alone in a lab, loft or studio...It is a creative, collective, humanist </i></span></span><span style="color: #252525;"><i>enterprise that seeks to find new solutions to the problems of our planets and its future."</i> ~ Lucas Dietrich</span></span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">The world in which we live is constantly evolving.</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">How can we start to co-create? How can we enlist the people we're trying to reach out to? How can we pull them into the creative process?</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">There's a huge taboo when we talk about collaboration. When we talk about creating true collaborative culture, we're talking about egos, power struggles, red tapes...</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">Our ability to create collaborative culture impacts our entire life.</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">The mindset he tries to practice or apply: <i>"If you're not prepared to be wrong, you'll never come up with anything original."</i> ~ Sir Ken Robinson</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">This is the root of creative courage. And you can practice this.</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">Creative confidence is the ability to believe that you can change the world around you (the guys from IDEO said this).</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">Let go of perfection. Put things out there and iterate on them.</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">What it means to be creative -- to be faced with absolutely complex and near-impossible problems and to realize that to solve those problems, there's no instructional manuals and you'll need to make it up.</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">Place the bar where it feels a little bit impossible.</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">At Cirque, his role is to push people farther in their roles and their designs as he works across many teams. So how does he do that?</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">Ask the <b>DUMB</b> questions; make the <b>DUMB</b> comments. Don't squelch the voice that says, "don't say that idea -- that will sound ridiculous." Very often, it's those seemingly silly ideas that trigger the chain reactions that lead to great ideas. Putting that out there encourages the rest of the team to adopt that behavior."</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><b>IDEAS</b> love to hang out together. They love to mingle, make love, and create new ideas. Whenever you can, put out a number of ideas. Put stuff out there that might sound silly but could be really powerful.</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">The more you let really talented people around you <b>GROW</b>, the more it will let you grow. Think about the people on your team, your projects -- how can you make a more fertile ground for that genius to be expressed. Create space to allow people to grow. Constantly recruit people that have amazing skills and who could potentially replace you.</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><b>PROGRAM FAILURE</b>. Put yourself in a situation to get early feedback in order to make it better.</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><b>ABOUT WHO? WHAT STORY?</b> Don't forget what the project is about. When we started this project, what was it really about? Are we still connected to that objective?</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><b>BREAK RULES.</b> But not your principles. You need to know what your principles are; you need to know what matters to you. Rules have an expiration date. They had rule that it wouldn't take less than 36 months to put on a show. Are you clear what principles are driving that rule?</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">In every project, add an element that pushes the boundaries. He calls this <b>PUNK ROCK </b>(even though, as he says, he's not wearing a mohawk or chains). Can you add an element of punk rock? Put some of that attitude into the project - your audience will feel it and be grateful.</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><b>TRANSCEND SIGNATURE. </b>Do we want to push out things that are new or meaningful? When we do our best work, there's often something at the end that surprises us.</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><i>"As you navigate through the rest of your life, be open to collaboration. Other people and other people's ideas are often better than your own..."</i> ~ Amy Poehler</span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">Create space to let teams shine as much as possible. </span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;">You have very little power to control things. But you do have infinite power to influence. That force of influence is really based on your ability to foster this notion of creative courage in others. </span><br />
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="color: #252525; font-family: Open Sans, Helvetica Neue, Helvetica, Arial, sans-serif;"><br /></span>Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com1tag:blogger.com,1999:blog-28999673.post-53504917026494349582016-02-16T10:02:00.007-05:002016-02-16T10:02:53.659-05:00Behind the Scenes: Jay Shuster on The Creative Process at PIXAR #trgconf<div class="MsoNormal">
<i>These are my live-blogged notes from the second day <a href="http://www.trainingconference.com/2016/keynotes.cfm">keynote session at Training 2016</a>, happening this week in Orlando. Forgive any typos or incoherencies.</i></div>
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<br /></div>
<div class="MsoNormal">
<b>Behind the Scenes: <a href="http://pixar.wikia.com/wiki/Jay_Shuster">Jay Shuster</a> on The Creative Process at
PIXAR #trgconf</b><o:p></o:p></div>
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<br /></div>
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The story is central to Pixar. Jay's in the art department as
the production designer – his team designs everything you see on the screen.<o:p></o:p></div>
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<br /></div>
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<i>“make it great.”</i><o:p></o:p></div>
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<br /></div>
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Pixar goes into a film without a locked script. Art and
story work so closely together. Art informs script.<o:p></o:p></div>
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<br /></div>
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<i>“We never finish a movie. We just release it.”</i> ~ John
Lasseter<o:p></o:p></div>
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<br /></div>
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They have a big team with a lot of nerds, and people who are
really good at what they do. </div>
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<br /></div>
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“Hire people smarter than yourself.” Everyone
becomes a designer of a film.<o:p></o:p></div>
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<br /></div>
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PU Tube – find people talking about their projects. Mistakes
Made, Lessons Learned. Always access this stuff to learn from what we’ve done
along the way.<o:p></o:p></div>
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<br /></div>
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<i>“art challenges the technology…technology inspires the art."</i><o:p></o:p></div>
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<br /></div>
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And always have fun doing what you do.<o:p></o:p></div>
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<br /></div>
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Design of the building – the left wing is the left brain –
“the smartests” and the right wing is the right brain -- “the artists”. With a
place to connect in the atrium.<o:p></o:p></div>
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<br /></div>
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Toy collections at Pixar are like a status symbol.<o:p></o:p></div>
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<br /></div>
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“Fail forward – bad ideas are fuel for good ideas.” Andrew
Stanton (making mistakes!)<o:p></o:p></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">Trust</b> – he spent
months working on drawings for Wall-e. <o:p></o:p></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;">Owning</b> what you
do.<o:p></o:p></div>
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<br /></div>
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Keep it loose. At Pixar, what impressed him was how loose
things were – napkins with stains become the main drawing. Communicate the
ideas however you want.<o:p></o:p></div>
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<br /></div>
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<i>“Do your homework.”</i> – go to Toys R Us and buy a ton of toys.
Go study mars rovers. </div>
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<br /></div>
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Storyboards are the currency – how ideas are bought and sold
at Pixar. Even if they’re super loose, they all communicate stories.<o:p></o:p></div>
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<br /></div>
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Over 100,000 storyboards on every project. One guy pitched
the same sequence 32 times.<o:p></o:p></div>
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<br /></div>
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In the early stages, they get all their employees to watch
the film and take notes and ask questions.<o:p></o:p></div>
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<br /></div>
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“No” gets said after months of work. But the story dictates…<o:p></o:p></div>
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<br /></div>
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Things flow as people contribute their own skillset.<o:p></o:p></div>
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<br /></div>
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“It turns out, it’s a beautiful film.” [Wall-e]<o:p></o:p></div>
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<br /></div>
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<i>“Pain is temporary. SUCK is forever.”</i> – this is the
overarching ideal. We’ve got to everything on the screen kind of perfect,
because it’s going to be up there for a long time. That’s where the neurosis
comes from.<o:p></o:p></div>
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<br /></div>
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Everything we do comes from that quote by the founding
fathers: <i>“make it great.”</i><o:p></o:p></div>
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Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.com0